08-30-2011, 07:21 PM | #1 |
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All dash warnings lights came on
My 2011 X3 35i has now been in the shop for 3 weeks.
I was at a stop light when most of the warning lights came on in the dash (parking brake on, ABS failure, 4x4 problem, tire pressure problem, other things related to braking/traction, ...). The dealer said some module was defective, and was backordered. I had to wait two weeks. Then they got it, installed it, and said "No, the module was fine, it's the diagnostic controller that was faulty and falsely said the module was faulty." Now that one has been replaced, but they said that when they tried to program it, the computer crashed. Today the dealer says that the car doesn't start now, and the computer still isn't working. They have apparently turned the matter over to BMW headquarters by letting the programmers there remote access the car (I guess it's plugged into something at the shop). Week four begins. And I've been given a Toyota Corolla as a replacement vehicle. Anyway, still no guess as to when (if?) it will ever be fixed. It apparently needs to be completely reprogrammed. PS: Anyone know if any Bluetooth updates have come out since March 2011? My Bluetooth audio streaming (A2DP) was always a little flaky in that car. Edit/Delete Message Reply With Quote Multi-Quote This Message Quick reply to this message This is in Montreal, Canada. Anyone have a similar experience? How was it resolved? |
08-30-2011, 07:32 PM | #3 | |
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I guess the >$68,000 I paid for my super loaded X3 doesn't entitle me to any greater expectations. |
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08-30-2011, 07:42 PM | #4 |
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You should complain to BMW North America corporate.
My neighbors have a bare bones 3 series sedan and they always get a 3 or 5 series loaners when it's in for servicing. I could see them making a point if you were out of warranty and they were being really cheap.. but for them to do that to you with the issues your having on a new car? Unacceptable. |
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08-30-2011, 07:44 PM | #5 |
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Sounds like the problem mentioned in this thread:
http://x3.xbimmers.com/forums/showthread.php?t=498221 tho it did not say tire pressure problem on that thread, the transfer case seemed to be the problem. Hopefully yours will be fixed soon! |
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08-30-2011, 08:31 PM | #6 |
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My car did the same thing, the dealer reinstall the computer and re program every thing, but it still happen. I am in Canada too. Can we complain it is lemon car and let them change it?
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08-30-2011, 08:53 PM | #7 | |
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We don't have a lemon law in Canada, but there are other consumer protection laws available (depending on province). |
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08-31-2011, 07:46 PM | #8 | |
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Drives: 2011 X3 xDrive 28i
Join Date: Mar 2011
Location: Toronto
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08-31-2011, 10:00 PM | #10 | |
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The dealer staff was nice and friendly, but there's definitely something crappy about this. |
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08-31-2011, 10:21 PM | #11 | |
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It's really a shame that BMW doesn't have a corporate policy regarding loaner vehicles. The policy is set by the individual dealer franchises. In most "big city" US dealerships, a BMW loaner vehicle will be given to a customer who is having warrantee work done at the original "purchase" store. If you purchased elsewhere, most US dealers will be reluctant to offer a free loaner. When my X3 was in for approximately (2) weeks we were given a new (300 miles) 328i xDrive and then a new (50 miles) 535i. The only limit our dealer put on the loaner was a maximum of 150 miles per day use. If that average was exceeded the loaner/rental contract specified a $50/day charge. |
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