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07-30-2024LAST POST
07-30-2024
07-30-2024
JimmyWales user avatar
JimmyWales
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avi66 wrote
Are you saying that BMW warranty is consistent globally, as your last sentence implies it isn’t, which was my point.

Warranty is provided by local market, as in BMW dealers/in country importer, I didn’t mention anything about operational billing between BMW and its local importers/dealers.

BMW appears to cover some parts for much longer in some regions, so would this warranty extension be globally available as a consistent worldwide warranty ?

The original point was simply BMW warranty is anything but consistent globally, or even between dealers lol.
I didn’t say that at all. Read the whole post. EV Battery and corrosion warranty yes is consistent because BMW HQ covers those.

Standard new car warranty is not consistent and varies market to market. However what is consistent is BMW HQ covers the cost the first two years after that it’s up to the local market to determine and they are the ones who pay the dealer for the work.

This point is important especially as a European country was given as the example because the warranty for those first two years is global. In the US less of an issue but in Europe where vehicles cross borders regularly it is an important point.
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07-30-2024
07-30-2024
avi66 user avatar
avi66
Major General
United Kingdom
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JimmyWales wrote
I didn’t say that at all. Read the whole post. EV Battery and corrosion warranty yes is consistent because BMW HQ covers those.

Standard new car warranty is not consistent and varies market to market. However what is consistent is BMW HQ covers the cost the first two years after that it’s up to the local market to determine and they are the ones who pay the dealer for the work.

This point is important especially as a European country was given as the example because the warranty for those first two years is global. In the US less of an issue but in Europe where vehicles cross borders regularly it is an important point.
Seriously, I don’t care who covers the cost within the BMW operation empire, why would I ?

I’ve never dealt with BMW global HQ on any warranty or other issue, it’s always via the local dealer or BMW in country importer, which is BMW (UK) Ltd, for the UK.

My original post said that warranty is not consistent globally, and varies by local region, which is the point responsible the warranty. Hence, the response you get for a given warranty claim in the US, Japan, Korea, UK, South Africa, Australia, Austria, Poland, Norway etc may be different.

Therefore, just as with BMW model specifications, options, and local laws, don’t assume it’s all the same when discussing on a global forum, and expect what is acceptable as a warranty claim in one region, is exactly the same in another.
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07-30-2024
07-30-2024
JimmyWales user avatar
JimmyWales
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You really don’t get it do you? The point I have been attempting to make is entirely relevant. All BMW’s have a 2 year warranty that is provided by BMW HQ. It is globally transferable and is not up to nor subject to local market warranties. So take your UK BMW to Austria within that two year period BMW Austria will honour the warranty.

It’s only beyond the 2 years that local market warranties vary. Beyond the 2 years your UK BMW is subject BMW UK’s conditions which is an additional year global only valid if your vehicle remains UK registered. Which is take it to Austria then you pay, but you then send that bill to BMW UK for reimbursement. So actually yes who pays is also relevant especially in the European environment where your vehicle may travel to foreign countries.

And the reason for that is because of who is providing the warranty.

And also relevant is the EV battery and corrosion warranty is fully global, transferable and consistent.
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07-30-2024
07-30-2024
avi66 user avatar
avi66
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JimmyWales wrote
You really don’t get it do you? The point I have been attempting to make is entirely relevant. All BMW’s have a 2 year warranty that is provided by BMW HQ. It is globally transferable and is not up to nor subject to local market warranties. So take your UK BMW to Austria within that two year period BMW Austria will honour the warranty.

It’s only beyond the 2 years that local market warranties vary. Beyond the 2 years your UK BMW is subject BMW UK’s conditions which is an additional year global only valid if your vehicle remains UK registered. Which is take it to Austria then you pay, but you then send that bill to BMW UK for reimbursement. So actually yes who pays is also relevant especially in the European environment where your vehicle may travel to foreign countries.

And the reason for that is because of who is providing the warranty.

And also relevant is the EV battery and corrosion warranty is fully global, transferable and consistent.
I do get it, I just don’t understand why it changes anything in my OP, which was BMW doesn’t have a globally consistent warranty. That means across the board, not some bits.

Does every BMW dealer reach the same conclusion on a warranty claim, irrespective of region, or does the individual dealers judgment play no part in assessing a warranty claim ?

My original comment was in the context of the forum participants being a global community, and often it’s assumed that what’s a given in one place, accepted by a given BMW dealer, is the same everywhere, which it isn’t. It wasn’t about making a warranty claim outside your local market or how BMW internally accounts for warranty costs.

Irrespective of how the wooden $ get pushed around BMW in the background, notice the specific “retailer warranty” wording BMW UK uses for new car warranty in the UK.

From BMW UK - “ The BMW Three Year Unlimited Mileage Retailer Warranty gives you peace of mind for the first three years of your ownership and even includes BMW Roadside Assistance. As always, any work you do require will be completed by a trained BMW Technician at a BMW Authorised Workshop.”

https://www.bmw.co.uk/en/topics/owners/service-workshop/warranties.html

If you don’t understand my original point about the BMW warranty not being consistent globally, then we can just agree to disagree. :)
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