[mariocaz]

Originally Posted by Dullimite

This may be a stupid question but will the 2021 x3 M40i have the latest software updated at the factory? I seem to remember years ago when I custom built a 328i they had to do a software update at the dealership when I picked it up.

Same question, I hope yes, I am waiting my X4 M40i 2021.

[ramparts]

Originally Posted by mariocaz

Same question, I hope yes, I am waiting my X4 M40i 2021.

It will have the latest available yes, but there may be newer by the time it gets to you

[mariocaz]

Originally Posted by davidoff86

It will have the latest available yes, but there may be newer by the time it gets to you

Thanx bro!!!

[dickydoo]

Originally Posted by jrock60

Can anyone confirm if the update is available in Canada yet before I head to the dealer to try and get this done?

Yes, look at my post from last week:

Originally Posted by dickydoo

Just registered to report that I got my car's software updated in Toronto, Canada with the latest July update. I use Apple Carplay and I get directions in the HUD with Apple Maps. Android Auto is available in the Apps menu.

I have a 2020 xDrive30i with Live Cockpit Professional and iDrive 7.

I actually picked up my new car (in-stock, not ordered) on July 24. When I asked them to update the software before delivery, my salesman blew me off and said they were rumours. I got the software updated after the fact.

[TrackDad87]

Originally Posted by freshxdough

There's two software updates after 19-11. 20-03 and 20-07. 20-03 was just a normal software update, very minor improvements for things like personal assistant and improvisations to some of the safety systems like active driving assistance and active cruise control. 20-07 is what brings Android Auto functionality and cloud based navigation.

Thx freshxdough

You mention cloud-based navigation, can you elaborate? I ask because I don't think my maps are updating. I have a '20 X4 M40i with the 20-07 update.

[jrock60]

Originally Posted by dickydoo

Yes, look at my post from last week:



I actually picked up my new car (in-stock, not ordered) on July 24. When I asked them to update the software before delivery, my salesman blew me off and said they were rumours. I got the software updated after the fact.

Thanks! can you check what the service report said they did and share the dealership name? This would be pretty handy since my dealership says AA is only a rumor right now and if I see anyone online saying they got it they are probably not in Canada. Its clear they have no clue what I am talking about.

[dickydoo]

Originally Posted by jrock60

Thanks! can you check what the service report said they did and share the dealership name? This would be pretty handy since my dealership says AA is only a rumor right now and if I see anyone online saying they got it they are probably not in Canada. Its clear they have no clue what I am talking about.

Sure no problem, the dealership was BMW Toronto (the one downtown):

COMPLAINT: C/S: customer states:Bluetooth connectivity issues -- when using Apple Carplay to play music it cuts out intermittently. - check and report.

CORRECTION: VEHICLE SOFTWARE HAS BEEN UPDATED.PAIRED A KNOWN GOOD PHONE AND INSPECTED APPLE CAR PLAY OPERATION - SYSTEM IS WORKING AS DESIGNED

COMPLAINT: C/S: customer states: Also Remote 3D View only works intermittently via the BMW ConnectedDrive App - check and report. 

CORRECTION: SHORT TEST FAULT CODES FOR TCB LIMITED FUNCTION REMOTE 3D VIEW
PERFORMED TEST MODULE .PERFORMED COMMUNICATION SYSTEM TEST AND A ON LINE UPDATE.PROGRAMMED AND ENCODED VEHICLE CONTROL UNITS TO THE LATEST I LEVEL.RECHECKED SYSTEM FUNCTION - OK CUSTOMER IS REQUIRED TO DELETE VEHICLE FORM PHONE.INSURE PHONES HAVE THE LATEST IOS INSTALLED.RESTART PHONE AND PAIR AGAIN.

also a reminder from a previous post:

Originally Posted by dickydoo

Yes, I set up a service appointment and left the car at the dealer (they are doing contactless drop-offs at the moment) complaining about Bluetooth connectivity issues, intermittent music cutting out while playing using CarPlay, and the Remote 3D View working only some of the time over the BMW Connected app. Only the latter 2 were actually happening, and rarely at that. I just needed an excuse to send it in.

I avoided mentioning anything about a software update to them, hoping they would think it was their idea. Later on in the day they called me saying they updated the software and checked that Apple CarPlay works with their phone. They asked me to check Remote 3D View functionality while I was on the phone with them, and it did so they said that the update fixed both problems and I could go pick the car back up from them.

The work was covered under warranty and I wasn't charged for anything.

[jrock60]

Originally Posted by dickydoo

Sure no problem, the dealership was BMW Toronto (the one downtown):

COMPLAINT: C/S: customer states:Bluetooth connectivity issues -- when using Apple Carplay to play music it cuts out intermittently. - check and report.

CORRECTION: VEHICLE SOFTWARE HAS BEEN UPDATED.PAIRED A KNOWN GOOD PHONE AND INSPECTED APPLE CAR PLAY OPERATION - SYSTEM IS WORKING AS DESIGNED

COMPLAINT: C/S: customer states: Also Remote 3D View only works intermittently via the BMW ConnectedDrive App - check and report. 

CORRECTION: SHORT TEST FAULT CODES FOR TCB LIMITED FUNCTION REMOTE 3D VIEW
PERFORMED TEST MODULE .PERFORMED COMMUNICATION SYSTEM TEST AND A ON LINE UPDATE.PROGRAMMED AND ENCODED VEHICLE CONTROL UNITS TO THE LATEST I LEVEL.RECHECKED SYSTEM FUNCTION - OK CUSTOMER IS REQUIRED TO DELETE VEHICLE FORM PHONE.INSURE PHONES HAVE THE LATEST IOS INSTALLED.RESTART PHONE AND PAIR AGAIN.

also a reminder from a previous post:

Thanks you!!!!

[freshxdough]

Originally Posted by jrock60

Thanks! can you check what the service report said they did and share the dealership name? This would be pretty handy since my dealership says AA is only a rumor right now and if I see anyone online saying they got it they are probably not in Canada. Its clear they have no clue what I am talking about.

Android auto information

[clwt970m40i]

Originally Posted by dickydoo

Yes, I set up a service appointment and left the car at the dealer (they are doing contactless drop-offs at the moment) complaining about Bluetooth connectivity issues, intermittent music cutting out while playing using CarPlay, and the Remote 3D View working only some of the time over the BMW Connected app. Only the latter 2 were actually happening, and rarely at that. I just needed an excuse to send it in.

I avoided mentioning anything about a software update to them, hoping they would think it was their idea. Later on in the day they called me saying they updated the software and checked that Apple CarPlay works with their phone. They asked me to check Remote 3D View functionality while I was on the phone with them, and it did so they said that the update fixed both problems and I could go pick the car back up from them.

The work was covered under warranty and I wasn't charged for anything.

may i ask which dealer you went to ? i lives in toronto also and i got denied.

[dickydoo]

Originally Posted by clwt970m40i

may i ask which dealer you went to ? i lives in toronto also and i got denied.

Please look a few posts above.

[Pepppie]

Went to the dealer yesterday for the update and they told me that BMW has blocked the 2007-update because of some bugs. They couldn’t exactly tell me which bugs, but one of the problems is that the software not always update and it remains at it’s old software version. I’ll get a call when the car can be updated!

[thecritikal1]

Originally Posted by freshxdough

Android auto information

Does the 2020-07 update include the 2019-11 and 2020-03 updates or are they independent?

Rather than assume it would be incremental, it's safer to ask.

[freshxdough]

Originally Posted by thecritikal1

Does the 2020-07 update include the 2019-11 and 2020-03 updates or are they independent?

Rather than assume it would be incremental, it's safer to ask.

20-07 updates vehicle past all previous updates.

[jrock60]

Originally Posted by dickydoo

Sure no problem, the dealership was BMW Toronto (the one downtown):

COMPLAINT: C/S: customer states:Bluetooth connectivity issues -- when using Apple Carplay to play music it cuts out intermittently. - check and report.

CORRECTION: VEHICLE SOFTWARE HAS BEEN UPDATED.PAIRED A KNOWN GOOD PHONE AND INSPECTED APPLE CAR PLAY OPERATION - SYSTEM IS WORKING AS DESIGNED

COMPLAINT: C/S: customer states: Also Remote 3D View only works intermittently via the BMW ConnectedDrive App - check and report. 

CORRECTION: SHORT TEST FAULT CODES FOR TCB LIMITED FUNCTION REMOTE 3D VIEW
PERFORMED TEST MODULE .PERFORMED COMMUNICATION SYSTEM TEST AND A ON LINE UPDATE.PROGRAMMED AND ENCODED VEHICLE CONTROL UNITS TO THE LATEST I LEVEL.RECHECKED SYSTEM FUNCTION - OK CUSTOMER IS REQUIRED TO DELETE VEHICLE FORM PHONE.INSURE PHONES HAVE THE LATEST IOS INSTALLED.RESTART PHONE AND PAIR AGAIN.

also a reminder from a previous post:

Thanks bud, got the update all good now!

[thecritikal1]

Originally Posted by freshxdough

Android auto information

Provided the screenshot with my request to update.

The response I got was engineering confirmed the update is compatible.

Appointment was yesterday and the car is now officially Googlefied!

[dickydoo]

Originally Posted by jrock60

Thanks bud, got the update all good now!

Glad it worked out!

[fred312b]

I got my ‘20 updated yesterday to fix my Remote 3D View not working (and it did fix it, although now my driver’s side lumbar support isn’t working). I am an iPhone user, so the AA didn’t really matter to me, but the Apple maps directions in the HUD does, and they are quite nice. It does put the street name up above the arrow when you’re within .5 miles of a turn, which is helpful. But it’s not perfect- I’ve noticed it sometimes doubles up the name (W Main Street W Main Street), but still, better than nothing. And it does tiles in the instrument cluster as well. Nothing from Google Maps or Waze either.

The HUD can get crowded with the traffic camera warnings and directions though I did have to re-pair my phone and reset my ambient lighting, which was easy enough. And I didn’t notice any difference with the BMW cloud based maps either, but I’m used to CarPlay so I probably wouldn’t use them much anyways.

[bde]

So I called Parkview BMW today to inquire about a potential update for Android Auto and after consulting with the foreman or someone else at service they called me back and told me to use BMW Connect app to download an update on the phone and then apply it to the vehicle. If it fails then I have to bring it in to get it programmed.

Well, last time I heard that it was not possible to do this update remotely and only the dealer can do it, however, Parkview advised otherwise. I went and got the app on my phone, registered it etc. I can not see any updates for my vehicle in the app which kinda confirms that the dealer should apply it...

I haven't asked if it's going to be free or not, but since I picked the car this August I assume it HAS to be free, but will obviously check before I get to that point and argue if they would want to charge me.

I also heard 20.07 update has some bugs to be worked out and maybe it's still a bit early to jump the gun? I have Cockpit Pro btw.

Any ideas?

Thanks!

[freshxdough]

Originally Posted by bde

So I called Parkview BMW today to inquire about a potential update for Android Auto and after consulting with the foreman or someone else at service they called me back and told me to use BMW Connect app to download an update on the phone and then apply it to the vehicle. If it fails then I have to bring it in to get it programmed.

Well, last time I heard that it was not possible to do this update remotely and only the dealer can do it, however, Parkview advised otherwise. I went and got the app on my phone, registered it etc. I can not see any updates for my vehicle in the app which kinda confirms that the dealer should apply it...

I haven't asked if it's going to be free or not, but since I picked the car this August I assume it HAS to be free, but will obviously check before I get to that point and argue if they would want to charge me.

I also heard 20.07 update has some bugs to be worked out and maybe it's still a bit early to jump the gun? I have Cockpit Pro btw.

Any ideas?

Thanks!

The way they explain with the phone to download the update is not possible for X3 vehicles.

Just because your vehicle was made in Or picked up in August does not mean that it will be free under warranty.

Programming updates by themselves (especially for a customer request) is not a warranty matter. You may need to ask for a one tike goodwill programming update for Android Auto and customer satisfaction.

Programming updates are only performed under warranty when a programming recall is performed, control unit is replaced or a part requires programming after being replaced.

[bde]

I believe it should be free based on BMW's promise of Android Auto availability for Idrive 7 vehicles.

If I buy the vehicle with intent of using AAuto based on BMWs statements I would expect them to provide it for free. If that's not the case then it's false advertising. Then, again, I doubt any dealer would want to haggle with a long-time customer over a few hundred bucks. They have bigger fish to fry.

[Alias1431]

Originally Posted by bde

I believe it should be free based on BMW's promise of Android Auto availability for Idrive 7 vehicles.

If I buy the vehicle with intent of using AAuto based on BMWs statements I would expect them to provide it for free. If that's not the case then it's false advertising. Then, again, I doubt any dealer would want to haggle with a long-time customer over a few hundred bucks. They have bigger fish to fry.

Don't underestimate their propensity to nickel and dime. ;-) That being said, I'd only had good experiences at my dealer (so far). Except for the fact that I'm 99% sure one of their techs stole the extra KN-95 masks I had in my car when it was in for minor work a couple weeks ago.