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      04-07-2019, 04:24 AM   #23
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So thought I would check mine out and the info is 18-3. I downloaded the new version which took forever and then on to a USB, checking to the instructions it say that the region will update automatically 4 times a year. Does anyone know when the this is done? has that update for the UK is all I need. I then looked at how to manually update and it say it can take several hours which I can believe.
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      04-09-2019, 03:58 AM   #24
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No update

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Originally Posted by Rik762 View Post
Thanks for the thought but I can get up to the 'Map Update' bit, either your way or through Remote Cockpit and Control but have no option for manual update available, only automatic update and FAQs.
I bought my car yesterday, X3 G01 30d professional, have exactly the same problem. My screen shows EVO 2018-3 and it does not update. Using download manager it says Update not possible using USB. In connected drive I do not get the link to download manager, I can only choose region.

I sent an email to connected drive, let's see what I get back...

Rik762 you are not alone...
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      04-09-2019, 04:28 AM   #25
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Quote:
Originally Posted by Barrancos View Post
I bought my car yesterday, X3 G01 30d professional, have exactly the same problem. My screen shows EVO 2018-3 and it does not update. Using download manager it says Update not possible using USB. In connected drive I do not get the link to download manager, I can only choose region.

I sent an email to connected drive, let's see what I get back...

Rik762 you are not alone...
Did you buy/order the map-update?
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      04-09-2019, 04:33 AM   #26
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map

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Originally Posted by drummerboy71 View Post
Did you buy/order the map-update?
Yes ! I have the Luxury one that comes with all services. They all work except for map update. Thanks
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      04-09-2019, 04:57 AM   #27
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Quote:
Originally Posted by Barrancos View Post
I bought my car yesterday, X3 G01 30d professional, have exactly the same problem. My screen shows EVO 2018-3 and it does not update. Using download manager it says Update not possible using USB. In connected drive I do not get the link to download manager, I can only choose region.

I sent an email to connected drive, let's see what I get back...

Rik762 you are not alone...
Welcome to The Abandoned Club Barrancos.
I have phoned Connected Drive three times with no result or much hope. I have also sent them three emails with no reply. There must be others like ourselves. Perhaps we can form a resistance movement.
My Dealer is now having a go for me. They may listen to him - or not.
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      04-09-2019, 05:24 AM   #28
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Anyone noticed that the Update Manager tell you that you have to use an FAT32 formatted USB but in fact will accept an NTFS formatted USB. The only format it doesn't seem to support is exFAT which is annoying as I use that for all my removable disks.
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      04-09-2019, 07:25 AM   #29
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Yes, a 64Gb USB drive in Fat32 or NTFS, worked for me in my last G01. As you say, it didn't like exFAT.
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      04-09-2019, 02:35 PM   #30
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I'm guessing that ConnectedDrive website knows your iStep level, and that from a certain software level it defaults to OTA updates instead of USB. When in Europe. Like in how it has been working in NA for a while.
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      04-09-2019, 02:36 PM   #31
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Done!
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      04-09-2019, 02:46 PM   #32
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Map

Quote:
Originally Posted by nogren View Post
I'm guessing that ConnectedDrive website knows your iStep level, and that from a certain software level it defaults to OTA updates instead of USB. When in Europe. Like in how it has been working in NA for a while.
Thanks Nogren, do you mean that 2018-3 is not far enough from 2019-2 as to need a complete update ?

If so, I do not understand why they care. It is me who wants to do the job of downloading and installing. In my case I live in Spain but go often to France, so I need both regions updated...

Is there a way to know if my region is updated ?

Thanks
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      04-09-2019, 02:53 PM   #33
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Quote:
Originally Posted by Rik762 View Post
Thanks for the thought but I can get up to the 'Map Update' bit, either your way or through Remote Cockpit and Control but have no option for manual update available, only automatic update and FAQs.
Quote:
Originally Posted by Barrancos View Post
I bought my car yesterday, X3 G01 30d professional, have exactly the same problem. My screen shows EVO 2018-3 and it does not update. Using download manager it says Update not possible using USB. In connected drive I do not get the link to download manager, I can only choose region.

I sent an email to connected drive, let's see what I get back...

Rik762 you are not alone...
I’ve put the update manager on my google drive for you guys to try, it might work and if not at least you’ve got it pre installed to use when BMW sort it out.

Here’s the link:

https://drive.google.com/file/d/1f4H...ew?usp=sharing
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      04-09-2019, 03:08 PM   #34
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Quote:
Originally Posted by Barrancos View Post
Quote:
Originally Posted by nogren View Post
I'm guessing that ConnectedDrive website knows your iStep level, and that from a certain software level it defaults to OTA updates instead of USB. When in Europe. Like in how it has been working in NA for a while.
Thanks Nogren, do you mean that 2018-3 is not far enough from 2019-2 as to need a complete update ?

If so, I do not understand why they care. It is me who wants to do the job of downloading and installing. In my case I live in Spain but go often to France, so I need both regions updated...

Is there a way to know if my region is updated ?

Thanks
I try to answer this. There are no release notes for maps, so you don't know, what has change in the new version. To check what region you have and whether it's up-to-date: Go to Navigation -> Press Options button -> Select Navigation settings -> Scroll down to Position and version -> Select version information. If you don't have at the bottom a information about regional automatic OTA update, than all you navigational data are up-to-date.
Hope that helps.
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      04-09-2019, 03:15 PM   #35
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Thanks Titomi. What I see is :

Europe
BMW Group
101181.3.212
Road map EUROPE EVO 2018-3
NBTevo_P18362l

as there is no OTA message, I am good for my region ?

Thanks
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      04-09-2019, 03:55 PM   #36
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Quote:
Originally Posted by Barrancos View Post
Thanks Titomi. What I see is :

Europe
BMW Group
101181.3.212
Road map EUROPE EVO 2018-3
NBTevo_P18362l

as there is no OTA message, I am good for my region ?

Thanks
No, europe EVO 2019-2 is available, try the update manager that I’ve given you the link to above.
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      04-09-2019, 04:12 PM   #37
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'I’ve put the update manager on my google drive for you guys to try, it might work and if not at least you’ve got it pre installed to use when BMW sort it out.

Here’s the link:

https://drive.google.com/file/d/1f4H...ew?usp=sharing'

Thanks for trying teaston but as with my original copy of DM it recognises the car but is 'greyed out' and reports 'map update not possible' when clicked.
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      04-09-2019, 05:20 PM   #38
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Quote:
Originally Posted by Rik762 View Post
'I’ve put the update manager on my google drive for you guys to try, it might work and if not at least you’ve got it pre installed to use when BMW sort it out.

Here’s the link:

https://drive.google.com/file/d/1f4H...ew?usp=sharing'

Thanks for trying teaston but as with my original copy of DM it recognises the car but is 'greyed out' and reports 'map update not possible' when clicked.
Ah ok, sorry I thought you couldn’t even get to the page to download update manager. I would put the map on my google drive, but the file size is too large!
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      04-09-2019, 10:56 PM   #39
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Quote:
Originally Posted by teaston View Post
Quote:
Originally Posted by Rik762 View Post
'I’ve put the update manager on my google drive for you guys to try, it might work and if not at least you’ve got it pre installed to use when BMW sort it out.

Here’s the link:

https://drive.google.com/file/d/1f4H...ew?usp=sharing'

Thanks for trying teaston but as with my original copy of DM it recognises the car but is 'greyed out' and reports 'map update not possible' when clicked.
Ah ok, sorry I thought you couldn’t even get to the page to download update manager. I would put the map on my google drive, but the file size is too large!
And the map is VIN specific anyway.

No I meant that if the car software level is high enough, not talking about map level, the maybe the OTA functionality is also enabled for European vehicles, like it is in NA.
And of OTA is available, it seems like there is no support for USB upgrades anymore, ie the car is grayed out in BMW download manager.
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      04-10-2019, 01:41 AM   #40
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Quote:
Originally Posted by teaston View Post
Ah ok, sorry I thought you couldn’t even get to the page to download update manager. I would put the map on my google drive, but the file size is too large!
Indeed, The DM download is not available in Connected Drive. I have a copy from my last G01 3.0d.
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      04-10-2019, 02:51 AM   #41
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Quote:
Originally Posted by nogren View Post
Quote:
Originally Posted by teaston View Post
Quote:
Originally Posted by Rik762 View Post
'I've put the update manager on my google drive for you guys to try, it might work and if not at least you've got it pre installed to use when BMW sort it out.

Here's the link:

https://drive.google.com/file/d/1f4H...ew?usp=sharing'

Thanks for trying teaston but as with my original copy of DM it recognises the car but is 'greyed out' and reports 'map update not possible' when clicked.
Ah ok, sorry I thought you couldn't even get to the page to download update manager. I would put the map on my google drive, but the file size is too large!
And the map is VIN specific anyway.

No I meant that if the car software level is high enough, not talking about map level, the maybe the OTA functionality is also enabled for European vehicles, like it is in NA.
And of OTA is available, it seems like there is no support for USB upgrades anymore, ie the car is grayed out in BMW download manager.
No it's not, I always used the USB stick for my 335d to update the map in courtesy cars, including other F30's and even a G31!
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      04-10-2019, 03:03 AM   #42
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Quote:
Originally Posted by Rik762 View Post
Indeed, The DM download is not available in Connected Drive. I have a copy from my last G01 3.0d.
I see, so they haven’t activated your cars map subscription. Have you tried doing live chat with a ‘Genius’? My remote 3D view wouldn’t work when i first got my X3 and the genius sorted it out with connecteddrive tech support for me.
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      04-10-2019, 03:49 AM   #43
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At the moment I have left it in the hands of the dealer so will have to give him a bit of time but I will certainly try a 'Genius' if that fails. Thanks.
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      04-10-2019, 04:00 AM   #44
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Quote:
Originally Posted by teaston View Post
Quote:
Originally Posted by nogren View Post
Quote:
Originally Posted by teaston View Post
Quote:
Originally Posted by Rik762 View Post
'I've put the update manager on my google drive for you guys to try, it might work and if not at least you've got it pre installed to use when BMW sort it out.

Here's the link:

https://drive.google.com/file/d/1f4H...ew?usp=sharing'

Thanks for trying teaston but as with my original copy of DM it recognises the car but is 'greyed out' and reports 'map update not possible' when clicked.
Ah ok, sorry I thought you couldn't even get to the page to download update manager. I would put the map on my google drive, but the file size is too large!
And the map is VIN specific anyway.

No I meant that if the car software level is high enough, not talking about map level, the maybe the OTA functionality is also enabled for European vehicles, like it is in NA.
And of OTA is available, it seems like there is no support for USB upgrades anymore, ie the car is grayed out in BMW download manager.
No it's not, I always used the USB stick for my 335d to update the map in courtesy cars, including other F30's and even a G31!
I was reading about this, and I think I verified it. Just downloaded 2019-2, so will check when I get home again..

Perhaps it's only watermarked with the vin...
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