BMW X3 Forum
BMW X3 Forum
Welcome to the ultimate BMW X3 community.
BMW Garage BMW Meets Register Today's Posts
Post Reply
 
Thread Tools Search this Thread
      11-24-2020, 02:15 PM   #1
ClampThurst
Private First Class
35
Rep
119
Posts

Drives: 2018 M4-Silverstone, 2017 X3
Join Date: Jul 2018
Location: Southern California

iTrader: (0)

BMW Electric Coolant Pump Class-Action settlement

I received notice today regarding a class-action settlement relating to electric coolant pump failures on various BMW engines model years: 2007-2019. Apparently, if you've had a failure on an affected vehicle, you are eligible for a reimbursement of up to $1,000 for pump and thermostat failure as long as the failure happened within 7 years entry into service and 84,000 miles, and the vehicle was repaired by a BMW authorized shop or independent shop.

The letter also stated for those that have not experienced failure, warranty will continue on the affected parts for 7 years after entry to service and 84,000 miles.

A claim form was attached to be sent in with proof of repairs.

Given the settlement, I'm wondering why BMW doesn't just treat this as a recall and fix all of these pumps. The cat is out of the bag and I'm sure those who fry their engines due to an overheat may also have a claim against BMW for a know defective pump.
Appreciate 0
      11-24-2020, 03:06 PM   #2
raddoc
Private First Class
United_States
107
Rep
175
Posts

Drives: X5,Model3,M240i
Join Date: Jul 2019
Location: Tucson AZ

iTrader: (0)

Why BMW doesn't make electirc coolant pump & thermostat a recall...

I got the same letter yesterday and pulled the paperwork from my '11 335xi MT6 (which met its demise in 2017!). My receipt totaled $1476 for replacement of both parts, coolant and misc. shop stuff. I called 3 different BMW customer service folks and was told that I could submit my info to the bmw-rp.com site. Unfortunately all 3 reps were wrong - the only item covered under any program for that car was a foot well module. Finally I spoke to the BMW reimbursement rep in Tx. I was told that there is no BMW recall or reimbursement for the electric coolant pumps/thermostats. BMW's approach is "there's no problem so we don't have to pay for anything". I then completed the online form to participate in the class action suit. BMW has lots of lawyers, now consumers have one, too. Reminds me of a license plate I saw last year in BC : LAWYRUP!
Appreciate 0
      11-24-2020, 07:39 PM   #3
383vett
Major
383vett's Avatar
United_States
626
Rep
1,044
Posts

Drives: 2018 X3 M40i, 2012 X3 Xdrive35
Join Date: Aug 2012
Location: Moraga, California

iTrader: (0)

I received the same letter yesterday. I replaced the water pump and thermostat a year and a half ago for my 2012 X3 35 when the water pump went out at 75000. Unfortunately I did the repair myself so I'm sol.
__________________
2016 Z06 Vette, 10.53@132
1984 Vette, 406, 10.23@131
2021 SQ5
Appreciate 0
      11-24-2020, 07:56 PM   #4
najnad
General of the Space Forces
najnad's Avatar
United_States
171
Rep
721
Posts

Drives: 11 X3 35i M-sport
Join Date: May 2012
Location: Elkridge, MD

iTrader: (0)

Garage List
I got the letter today but haven't read the details yet. But I had it replaced before it failed and beyond 84k miles, so I am likely sol
Appreciate 0
      11-25-2020, 02:30 PM   #5
hardparker
Father of Frankenfold
299
Rep
531
Posts

Drives: Yo daddy's 2014 X3 M Sport
Join Date: Jan 2017
Location: Albuquerque

iTrader: (2)

Garage List
2013 BMW X1  [0.00]
2014 BMW X3  [0.00]
Quote:
Originally Posted by 383vett View Post
I received the same letter yesterday. I replaced the water pump and thermostat a year and a half ago for my 2012 X3 35 when the water pump went out at 75000. Unfortunately I did the repair myself so I'm sol.
Um, google fake receipt generator. You're welcome!
__________________
F25 X3 35i M Sport | Frankenfold 6662 | VRSF Race IC | FTP CP | BM3 tuned | XDI-35 HPFP | Stage 2 LPFP | Ethanol mixed | WMI | Oil cooler | xHP | X5/550i brakes
Appreciate 0
      11-25-2020, 04:07 PM   #6
383vett
Major
383vett's Avatar
United_States
626
Rep
1,044
Posts

Drives: 2018 X3 M40i, 2012 X3 Xdrive35
Join Date: Aug 2012
Location: Moraga, California

iTrader: (0)

I'll pass, thanks.
__________________
2016 Z06 Vette, 10.53@132
1984 Vette, 406, 10.23@131
2021 SQ5
Appreciate 0
      11-25-2020, 04:51 PM   #7
6MT_Addict
Captain
6MT_Addict's Avatar
Canada
283
Rep
888
Posts

Drives: 08 135i M Sport 6MT, 15 X3 35i
Join Date: Feb 2013
Location: Edmonton

iTrader: (2)

Garage List
2008 BMW 135i  [10.00]
Quote:
Originally Posted by hardparker View Post
Quote:
Originally Posted by 383vett View Post
I received the same letter yesterday. I replaced the water pump and thermostat a year and a half ago for my 2012 X3 35 when the water pump went out at 75000. Unfortunately I did the repair myself so I'm sol.
Um, google fake receipt generator. You're welcome!
Google "fraud" lol
__________________
2015 Cosmic Blue Metallic Wrapped X3 35i ///M Sport
Full 3M Vinyl Wrap | Flat Black Grilles

Appreciate 1
pungo884.50
      11-25-2020, 04:53 PM   #8
6MT_Addict
Captain
6MT_Addict's Avatar
Canada
283
Rep
888
Posts

Drives: 08 135i M Sport 6MT, 15 X3 35i
Join Date: Feb 2013
Location: Edmonton

iTrader: (2)

Garage List
2008 BMW 135i  [10.00]
Quote:
Originally Posted by ClampThurst View Post
I received notice today regarding a class-action settlement relating to electric coolant pump failures on various BMW engines model years: 2007-2019. Apparently, if you've had a failure on an affected vehicle, you are eligible for a reimbursement of up to $1,000 for pump and thermostat failure as long as the failure happened within 7 years entry into service and 84,000 miles, and the vehicle was repaired by a BMW authorized shop or independent shop.

The letter also stated for those that have not experienced failure, warranty will continue on the affected parts for 7 years after entry to service and 84,000 miles.

A claim form was attached to be sent in with proof of repairs.

Given the settlement, I'm wondering why BMW doesn't just treat this as a recall and fix all of these pumps. The cat is out of the bag and I'm sure those who fry their engines due to an overheat may also have a claim against BMW for a know defective pump.
This only applies to the US, so if BMW NA initiated a recall it would extend to to at least Canada, thus more $$.

The payout is also likely less than what BMW NA would pay in paperwork, parts, labour, etc for the recall, especially since not everyone can meet the criteria to claim the payout.
__________________
2015 Cosmic Blue Metallic Wrapped X3 35i ///M Sport
Full 3M Vinyl Wrap | Flat Black Grilles

Appreciate 0
      11-28-2020, 02:02 AM   #9
romero1990
Lieutenant
United_States
176
Rep
587
Posts

Drives: E92 M3, F25 X3
Join Date: Sep 2018
Location: Bay Area

iTrader: (0)

Garage List
2017 X3  [0.00]
2009 M3  [0.00]
I haven't received any letter yet. Do you guys know what engine/yr is covered? I got a 17 x28i and noticed my oil/coolant temp is very unstable (go to1/2 mark at highway speed and drop to 1/4 mark once slowed down to city speed)
Appreciate 0
      11-29-2020, 07:04 AM   #10
najnad
General of the Space Forces
najnad's Avatar
United_States
171
Rep
721
Posts

Drives: 11 X3 35i M-sport
Join Date: May 2012
Location: Elkridge, MD

iTrader: (0)

Garage List
Quote:
Originally Posted by romero1990 View Post
I haven't received any letter yet. Do you guys know what engine/yr is covered? I got a 17 x28i and noticed my oil/coolant temp is very unstable (go to1/2 mark at highway speed and drop to 1/4 mark once slowed down to city speed)
your temps are fine...its only an issue if your temp goes above the 1/2 mark. And this class action only covers if you had a failure of the pump, not preventative maintenance.
__________________
Current: 2020 X5 x40i M-Sport, Arctic Grey Metallic / Ivory White, Executive Package, Luggage Compartment Package, Integral Active Steering, Tow Package, Parking Assist Package, Driving Assist Package, M-Sport brakes, Tux Mats
Appreciate 1
      11-29-2020, 05:09 PM   #11
Bdavi011
Private First Class
54
Rep
119
Posts

Drives: 2013 BMW X3 3.5i
Join Date: Sep 2018
Location: Los Angeles

iTrader: (0)

Quote:
Originally Posted by romero1990 View Post
I haven't received any letter yet. Do you guys know what engine/yr is covered? I got a 17 x28i and noticed my oil/coolant temp is very unstable (go to1/2 mark at highway speed and drop to 1/4 mark once slowed down to city speed)
It seems that you are looking at your Oil Temperature gauge on the cluster. Not sure if that applies to your vehicle, but there should be an icon on that gauge has the oil sign with the temperature icon next to it.

The oil temperature varies depending on driving style and highway/street driving. It changes with the oil cooler thermostat that is in front of the oil filter housing. What you are experiencing is normal for cars that have a thermostat on the oil cooler housing. It changes to maximize performance/fuel economy.
Appreciate 0
      12-07-2020, 08:58 PM   #12
fullthrottle540
Registered
0
Rep
3
Posts

Drives: x3
Join Date: Dec 2020
Location: San Diego

iTrader: (0)

I got the same letter. I did the repair myself (dealer quote was $3200) so I threw the letter in the trash.
Appreciate 0
      12-08-2020, 07:49 AM   #13
e30lover318i
Second Lieutenant
United_States
79
Rep
211
Posts

Drives: E30,E34T,E46,F48
Join Date: Dec 2019
Location: RI

iTrader: (0)

I’m still confused after reading the letter. My brothers car still has the original water pump... so what’s the deal he has to wait till it blows up to get it replaced? Or bmw hasn’t gotten that far yet ? It seems like the letter is only for people who had it fail already?
Appreciate 0
      12-08-2020, 10:44 AM   #14
383vett
Major
383vett's Avatar
United_States
626
Rep
1,044
Posts

Drives: 2018 X3 M40i, 2012 X3 Xdrive35
Join Date: Aug 2012
Location: Moraga, California

iTrader: (0)

Quote:
Originally Posted by e30lover318i View Post
I’m still confused after reading the letter. My brothers car still has the original water pump... so what’s the deal he has to wait till it blows up to get it replaced? Or bmw hasn’t gotten that far yet ? It seems like the letter is only for people who had it fail already?
Correct.
__________________
2016 Z06 Vette, 10.53@132
1984 Vette, 406, 10.23@131
2021 SQ5
Appreciate 0
      12-08-2020, 11:23 AM   #15
evilchargerfan
Lieutenant
evilchargerfan's Avatar
United_States
270
Rep
595
Posts

Drives: 2012 F25 (N55), 2014 I01 (REX)
Join Date: Oct 2010
Location: San Diego / Menifee

iTrader: (1)

so for those of us who did not pay the dealer or an indy .... we get no money?
Appreciate 0
      12-08-2020, 12:13 PM   #16
raddoc
Private First Class
United_States
107
Rep
175
Posts

Drives: X5,Model3,M240i
Join Date: Jul 2019
Location: Tucson AZ

iTrader: (0)

Quote:
Originally Posted by evilchargerfan View Post
so for those of us who did not pay the dealer or an indy .... we get no money?
You could appeal to BMW corporate customer service IF they were reimbursing but definitely try to contact the lawyers handling the class action. Make sure your repair is well documented with parts receipts and it would bolster the case if you had a record of error codes.
Appreciate 0
      12-08-2020, 01:38 PM   #17
BMW JA
Private
29
Rep
83
Posts

Drives: 13 X3, 73 454 Vette,
Join Date: Dec 2019
Location: Green Oak Michigan

iTrader: (0)

I just sent in my information with the attached invoice. The only issue I might have is that they want part numbers that I couldn't provide. The work was done by a independent shop that doesn't keep track of the numbers. Since the numbers should only be required if the work was done by a BMW dealer so that BMW can extend the warranty, the part numbers should be of no consequence. I purchased my X3 from my daughter-in-law last November. It is a 2013 M 35i and had only 29,000 miles on it (cream puff). I could never tell them about it because I got the "family deal" in the first place. Should never happen at that milage. I will post if I hear anything. Getting a check for $1283 for pump and thermostat would be ok!
Appreciate 0
      12-08-2020, 03:32 PM   #18
383vett
Major
383vett's Avatar
United_States
626
Rep
1,044
Posts

Drives: 2018 X3 M40i, 2012 X3 Xdrive35
Join Date: Aug 2012
Location: Moraga, California

iTrader: (0)

BMW is not going to pay 1 cent more than they are required to under the settlement. There will be no "good guy" payout. If a case doesn't meet the exact criteria under law, there will be no money. It took a lawsuit for BMW to accept blame. They aren't going to open their wallets just to make people happy if they don't have to.
__________________
2016 Z06 Vette, 10.53@132
1984 Vette, 406, 10.23@131
2021 SQ5
Appreciate 0
      12-08-2020, 04:28 PM   #19
BMW JA
Private
29
Rep
83
Posts

Drives: 13 X3, 73 454 Vette,
Join Date: Dec 2019
Location: Green Oak Michigan

iTrader: (0)

AS I read it BMW is not admitting liability but is offering a settlement that will be administered by the court through a third party. I am not an attorney but it was worth the time it took to submit my claim and roll the dice. Time will tell.
Appreciate 0
      12-12-2020, 10:23 AM   #20
BMW JA
Private
29
Rep
83
Posts

Drives: 13 X3, 73 454 Vette,
Join Date: Dec 2019
Location: Green Oak Michigan

iTrader: (0)

Getting a letter today from the appointed settlement administrator. The envelope is stamped "legal material inclosed". Could be a duplicate of my first letter or a notification that my submission has been received. Will keep you posted.
Appreciate 0
      12-12-2020, 02:54 PM   #21
BMW JA
Private
29
Rep
83
Posts

Drives: 13 X3, 73 454 Vette,
Join Date: Dec 2019
Location: Green Oak Michigan

iTrader: (0)

Opened the letter! They sent me forms for the 4 cylinder timing chain, oil pump and engine failure problems. I have the 6 cylinder! Go figure.
Appreciate 0
      12-12-2020, 06:07 PM   #22
383vett
Major
383vett's Avatar
United_States
626
Rep
1,044
Posts

Drives: 2018 X3 M40i, 2012 X3 Xdrive35
Join Date: Aug 2012
Location: Moraga, California

iTrader: (0)

I got that one yesterday too. 6 cylinder here too
Appreciate 0
Post Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 05:30 PM.




xbimmers
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST