12-09-2019, 01:27 PM | #23 |
Private First Class
47
Rep 154
Posts |
I haven't had much of an update on this however my dealer has told me my car has been released to them and there is no delays on picking it up over the weekend.......
|
Appreciate
0
|
12-11-2019, 09:38 AM | #27 | |
Private First Class
47
Rep 154
Posts |
Quote:
Probably won't be picking up this weekend despite the dealer saying it's ok previously.
__________________
2020 X3MC BSM/2017 S5 B9 St 2 - Current
2014 M6 F13 Coupe SO 2012 RS3 St 2 |
|
Appreciate
0
|
12-11-2019, 10:01 AM | #28 | ||
Enlisted Member
21
Rep 44
Posts |
Quote:
Mine is a UK X3M that shipped to UK last week in Nov and has been ready to collect since Nov but due to other reasons deferred my collection to the end of the month. Keen to understand if I have anything to worry about...... |
||
Appreciate
0
|
12-11-2019, 10:15 AM | #29 | |||
Private First Class
47
Rep 154
Posts |
Quote:
The dealer has told me they hope for a fix for sure very soon because if it's not by next week the fix a lot of dealerships will be closed over the festive period and people will be away etc For info: My X3M arrived in UK Nov 16th. Due to work commitments I couldn't collect until around now.
__________________
2020 X3MC BSM/2017 S5 B9 St 2 - Current
2014 M6 F13 Coupe SO 2012 RS3 St 2 |
|||
Appreciate
0
|
12-11-2019, 10:17 AM | #30 | |
New Member
0
Rep 8
Posts |
Quote:
Mines a UK X3MC also, I have seen the car, I got to inspect it last Saturday, it was still in delivery mode with all the plastic still on. but I wasn't told anything until this morning, the new car manager called to say that he had received my insurance docs, but unfortunately he could not release the car tomorrow due to the stop release. |
|
Appreciate
0
|
12-11-2019, 11:55 AM | #31 |
New Member
12
Rep 26
Posts |
Has anyone got anymore info on this stop release, I was due to collect this week, the dealer doesn’t really have much idea to what is going on ??, I’ve seen on the owners group on Facebook people are still collecting there cars and also car going in for the RIS aren’t being held in longer ?
|
Appreciate
0
|
12-11-2019, 12:04 PM | #32 |
Private First Class
62
Rep 132
Posts |
It got stranger for me today...
Enormous hassle last week...cancelled my insurance on the Thursday only to receive the stop release a few hours later. The car was due to be collected on Saturday 7th, 2 days later. Too late to uncancel the insurance so needed a whole new policy, which they slightly discounted, which was helpful. Now then, forward to today... I get home and there is a V5 for me for this new car that I've only seen in the dealer's welcome video. I email and ask why? They say it's because they had registered it for the Saturday collection. Erm...no...the V5 states I am now liable for tax, etc. What a mess. .. |
Appreciate
0
|
12-11-2019, 12:09 PM | #33 | |
Private First Class
47
Rep 154
Posts |
Quote:
I know it's out-with the dealers hands and more BMW UK but come on for a company like them they have a reputation to live up to. It does bother me somewhat but at the same time I have other cars I can use so not a massive deal however would still like the car sometime in the next week or I'll probably leave it until next year ....and I did tell them that
__________________
2020 X3MC BSM/2017 S5 B9 St 2 - Current
2014 M6 F13 Coupe SO 2012 RS3 St 2 |
|
Appreciate
0
|
12-11-2019, 12:10 PM | #34 | |
New Member
12
Rep 26
Posts |
Quote:
|
|
Appreciate
0
|
12-11-2019, 12:41 PM | #35 |
Private First Class
82
Rep 169
Posts |
I’m wondering if this is a different issue to the ECU one as a member on here had the ECU update while the car was in for run in service.
So I can’t workout why they are taking so long with your cars. Hopefully you guys get your cars ASAP. |
Appreciate
0
|
12-11-2019, 01:18 PM | #36 |
Private First Class
62
Rep 132
Posts |
Nope. I'm slowly moving away from this car, tbh. That's not being a spoilt brat, it's just not worth the aggravation. It's a car. I'm giving it until the weekend and then maybe stick with my Porsche. It's hardly slumming it. Lol.
|
Appreciate
0
|
12-11-2019, 01:36 PM | #37 |
Private First Class
47
Rep 154
Posts |
As far as I know it's not because I mentioned the ECU update for the O2 sensor and he confirmed that is the issue but BMW have yet to issue the fix and are waiting on official instructions was his words .....
__________________
2020 X3MC BSM/2017 S5 B9 St 2 - Current
2014 M6 F13 Coupe SO 2012 RS3 St 2 |
Appreciate
0
|
12-11-2019, 01:46 PM | #38 |
New Member
12
Rep 26
Posts |
|
Appreciate
0
|
12-11-2019, 02:17 PM | #40 | |
Enlisted Member
21
Rep 44
Posts |
Quote:
It sounds like: 1. There is a fault identified 2. Anyone who already has their car will likely need to take their car back to BMW to be rectified (once it is confirmed how to do this) 3. Anyone who is yet to collect their car will be unable to as a cautionary measure. In my case I guess I have virtually collected the car so should be able to collect as planned albeit knowing that there is a fault with the car??? |
|
Appreciate
0
|
12-11-2019, 03:01 PM | #41 |
Private First Class
62
Rep 132
Posts |
I've not really ever had a problem buying a car, certainly nothing like this. I find the lack of transparency from source to be a bit disappointing, tbh. If there's an issue, no problem, you're trying to sort it, good, that's best practice. Not releasing information and then sending a V5 that implies my liability for the car is a long way from best practice. If you'd tell me the full situation I would be fine with it. But they're not saying anything. Literally, silence. That is poor, very poor. I'm mystified.
|
Appreciate
0
|
12-11-2019, 03:05 PM | #42 | |
New Member
12
Rep 26
Posts |
Quote:
The worrying thing is they haven’t found a fix for the ecu update yet.... god knows when it will be able to collect. I presume people with the cars already will be shortly getting a letter in the post or they are hoping they will find a fix quickly and do the update at the RIS so not to worry customers |
|
Appreciate
0
|
12-11-2019, 03:10 PM | #43 |
Private
15
Rep 83
Posts |
I'm totally screwed if they do this to me as the car's booked in for a week with detailer from monday onwards so I'd be totally screwing a self employed person out of work just before xmas and my dealer has my car arriving tomorrow/collection first thing monday!
Given what I went through getting 4 different cars secured and lost, I'll be beyond annoyed in general with the BMW brand. Also I spoke to the dealer on monday and he even said it's all confirmed that it's on it's way for delivery tomorrow or friday at worst, how can he not know if this affects my car? |
Appreciate
0
|
12-11-2019, 03:18 PM | #44 | |
Private First Class
47
Rep 154
Posts |
Quote:
From what I can see on here is some registered ones are being released (possibly registered pre 5th December) but some dealers are firmly not releasing them to customers at all.
__________________
2020 X3MC BSM/2017 S5 B9 St 2 - Current
2014 M6 F13 Coupe SO 2012 RS3 St 2 |
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|