[jeffj124]

This is a long shot but I'm wondering if the previous owner of my 2020 X4M Comp (Phytonic Blue exterior, Tartufo interior) is here on the forums. I believe the previous owner was located near Roseville, CA. When I purchased the car it only came with one key and I think the key somehow got locked inside the vehicle this weekend.

I called BMW Response Center but the profile is still assigned to the previous owner so they can't do a remote unlock. I'm really trying to avoid having the car towed to the dealer but not sure what my options are at this point.

[allinon72]

Originally Posted by jeffj124

This is a long shot but I'm wondering if the previous owner of my 2020 X4M Comp (Phytonic Blue exterior, Tartufo interior) is here on the forums. I believe the previous owner was located near Roseville, CA. When I purchased the car it only came with one key and I think the key somehow got locked inside the vehicle this weekend.

I called BMW Response Center but the profile is still assigned to the previous owner so they can't do a remote unlock. I'm really trying to avoid having the car towed to the dealer but not sure what my options are at this point.

I don't think the car will allow you to lock the fob inside the car.

[jeffj124]

Originally Posted by allinon72

I don't think the car will allow you to lock the fob inside the car.

That's what I thought as well so I'm confused as to what happened. When I park in my garage I normally leave the key inside and never had any issues. This morning when I went to get in all the doors were locked so I figured maybe I inadvertently took the key in the house but can't find it anywhere.

Also when I lock the car with the fob from the outside the side mirrors fold in, but right now the mirrors are out. And to add insult to injury the windows are tinted so much that I can't even look inside the vehicle to confirm if the key is where I normally leave it (next to the wireless charging pad)

[anthemavm]

Originally Posted by jeffj124

That's what I thought as well so I'm confused as to what happened. When I park in my garage I normally leave the key inside and never had any issues. This morning when I went to get in all the doors were locked so I figured maybe I inadvertently took the key in the house but can't find it anywhere.

Also when I lock the car with the fob from the outside the side mirrors fold in, but right now the mirrors are out. And to add insult to injury the windows are tinted so much that I can't even look inside the vehicle to confirm if the key is where I normally leave it (next to the wireless charging pad)

You on my bmw app? I can unlock doors from that?

[jeffj124]

Originally Posted by anthemavm

You on my bmw app? I can unlock doors from that?

Unfortunately not. Got the car about a month ago and hadn't set it up yet (stupid me)

[thestimp]

You cant lock a key in the car, keep looking. Get a slip from the dealer that shows proof of ownership and have a BMW genius help you setup the account..

[jeffj124]

Quick update for anyone that is looking for similar info in the future. The key was indeed locked inside the car. No idea what sequence of events allowed that to happen.

As far as options for getting into the vehicle, I got a bunch of conflicting information from BMW Assist, Roadside Assistance, and my local dealer. In the end I lucked out that the title showed up at my notary yesterday morning so I was able to register the car in my name. Once that was done I sent the temporary registration and insurance card to BMW Assist and after 1.5 days of calling and emailing I finally got them to put the MyBMW app account in my name, and I was able to unlock the doors via the app.

Time to order a spare key!

[95wildtt]

Originally Posted by jeffj124

Time to order a spare key!

Shouldn't the dealer provide you with 2 keys?
Mine did on my used 2020 X4MC, just FYI...

The Porsche dealer is buying a second key for my wife's used 2020 Macan also, as the previous owner "lost it".
Been waiting 3+ months now, I know global chip shortage, but hopeful we will get it someday

Worth asking... keys are big bucks.

[jeffj124]

Originally Posted by 95wildtt

Shouldn't the dealer provide you with 2 keys?
Mine did on my used 2020 X4MC, just FYI...

The Porsche dealer is buying a second key for my wife's used 2020 Macan also, as the previous owner "lost it".
Been waiting 3+ months now, I know global chip shortage, but hopeful we will get it someday

Worth asking... keys are big bucks.

Did you buy both of your vehicles from said dealers? I purchased mine from a Buick/GMC dealer across the country and I'm assuming my local BMW dealer probably wouldn't foot the cost since I didn't purchase from them.

[95wildtt]

Originally Posted by jeffj124

Did you buy both of your vehicles from said dealers? I purchased mine from a Buick/GMC dealer across the country and I'm assuming my local BMW dealer probably wouldn't foot the cost since I didn't purchase from them.

Ahhhh... OK.
I bought the BMW from the local dealer, and the Porsche also.

[STi from DSM]

The only way you could lock the key in the car is if the battery was low enough for the car not to detect the fob.
I would say that leaving your keys in your car is ill advised as well. Don't do that. (Not trying to be a smart@ss, but why would you do that)? Unless you live on a dirt road with the closest neighbors 4 miles away never do this.
I had a buddy in college have his Grand Prix stolen because he did the same thing and Insurance wouldn't cover it.

[95wildtt]

Originally Posted by STi from DSM

The only way you could lock the key in the car is if the battery was low enough for the car not to detect the fob.
I would say that leaving your keys in your car is ill advised as well. Don't do that. (Not trying to be a smart@ss, but why would you do that)? Unless you live on a dirt road with the closest neighbors 4 miles away never do this.
I had a buddy in college have his Grand Prix stolen because he did the same thing and Insurance wouldn't cover it.

I'm also not sure the X will properly "go to sleep" as it should, which will result in a dead battery in the X.
BMW recommends keeping the key a distance away from their cars so that the car can go into a sleep mode after about 7-8 minutes.

[spta97]

Originally Posted by STi from DSM

The only way you could lock the key in the car is if the battery was low enough for the car not to detect the fob.
I would say that leaving your keys in your car is ill advised as well. Don't do that. (Not trying to be a smart@ss, but why would you do that)? Unless you live on a dirt road with the closest neighbors 4 miles away never do this.
I had a buddy in college have his Grand Prix stolen because he did the same thing and Insurance wouldn't cover it.

I suspect it can also happen if the key fob is too far away from the steering column like in the hatch.

OP - where in the car was the key located?

And I agree, bad idea to keep the key in the vehicle.

[jeffj124]

Originally Posted by spta97

I suspect it can also happen if the key fob is too far away from the steering column like in the hatch.

OP - where in the car was the key located?

And I agree, bad idea to keep the key in the vehicle.

It was in the small slot to the right of the wireless charging pad. And yes, lesson learned, I'll be taking the key inside the house from now on.