PSA: Those with a 2020 on older software get a update

Young04 · 05-25-2021, 05:40 PM

Quote:

Originally Posted by xaser123

48 month leases are pretty typical in Canada (would say about 50% do a 48 month lease). Seemed like a good deal since it had same interest rate as a 36 month and 48 month maintenance included.

I test drove a 2020 x4m with about 600km on it which was similar in ride quality in comfort as my GTI so I do hope that it rides a tad softer once it breaks in a bit (and I get the iStep software update) ... I am surprised you don't think that an M SUV should ride a bit better than a "sports" Golf that rides really low to the ground?

All M vehicles - SUVs or not - ride stiffly. X5M/X6M too. You cannot think of the X3M/X4M as a regular SUV that happens to be fast. It is closer to being a sports car that has the practicality of an SUV.

A low and light vehicle like a GTI doesn't need as stiff a suspension to maintain semi-decent handling. Higher, heavier vehicles need stiffer suspensions to get decent handling to counteract the weight/height.

Also, your GTI is not "that" sporty (as fine of a vehicle as it is). Even the Golf R doesn't come anywhere near a full fat M vehicle. So really, the X4M is at least two steps above your GTI in terms of sportiness. Hence why I do not think they're really comparable.

With all of this said, my experience is that the ride smoothed out a tad after a few thousand miles and the istep update improved it a bit more even still. But I don't think it will ever ride like your GTI across all road conditions. Did you test drive the X4M on smooth roads? It does reasonably well on smooth roads.

freshxdough · 05-25-2021, 11:18 PM

Quote:

Originally Posted by LimeRock

I might be missing something...but why would a dealer charge for a software update?! It’s an update...that makes no sense to me. How much are they charging? I took delivery end of December so likely I’m out of date...

Someone at the dealer still has to work on the vehicle and use dealer equipment to perform said update. Also the update can take anywhere from 30 minutes to 2 hours, if everything goes as planned and no control unit fails. They surely need to get paid too. This is why most all idrive 7 cars are now getting OTA update options. X3/X4 and X3 M/X4 M are now currently the only cars without it until the LCI comes out.

Kevin_The_Clean1 · 05-26-2021, 02:21 AM

Quote:

Originally Posted by freshxdough

Someone at the dealer still has to work on the vehicle and use dealer equipment to perform said update. Also the update can take anywhere from 30 minutes to 2 hours, if everything goes as planned and no control unit fails. They surely need to get paid too. This is why most all idrive 7 cars are now getting OTA update options. X3/X4 and X3 M/X4 M are now currently the only cars without it until the LCI comes out.

Just want to make sure I'm understanding this correctly. Are you saying - even the 2021 F97 / F98 models with iD7 don't have an OTA update option... ?

harperium · 05-26-2021, 05:47 AM

Quote:

Originally Posted by Kevin_The_Clean1

Just want to make sure I'm understanding this correctly. Are you saying - even the 2021 F97 / F98 models with iD7 don't have an OTA update option... ?

The '21 X3M does have remote software update... but that's just for iDrive 7 and maps.

There are several dozen computer systems in BMWs, and each has its own software. The ISTA update in question affects certain of these other systems but not others (like the DME). It's not done over the air as there is a greater chance of bricking the car. It's annoying, certainly, but understandable. At least we now have software updates for iDrive 7.

cookiesowns · 05-26-2021, 04:15 PM

Quote:

Originally Posted by harperium

The '21 X3M does have remote software update... but that's just for iDrive 7 and maps.

There are several dozen computer systems in BMWs, and each has its own software. The ISTA update in question affects certain of these other systems but not others (like the DME). It's not done over the air as there is a greater chance of bricking the car. It's annoying, certainly, but understandable. At least we now have software updates for iDrive 7.

iDrive 7 will update the entire system, not just iDrive 7 & maps btw

boi222 · 05-26-2021, 05:11 PM

Quote:

Originally Posted by cookiesowns

Quote:

Originally Posted by harperium

The '21 X3M does have remote software update... but that's just for iDrive 7 and maps.

There are several dozen computer systems in BMWs, and each has its own software. The ISTA update in question affects certain of these other systems but not others (like the DME). It's not done over the air as there is a greater chance of bricking the car. It's annoying, certainly, but understandable. At least we now have software updates for iDrive 7.

iDrive 7 will update the entire system, not just iDrive 7 & maps btw

Yea but not for our cars… we don't have remote upgrade for the entire car

freshxdough · 05-26-2021, 07:35 PM

Quote:

Originally Posted by Kevin_The_Clean1

Quote:

Originally Posted by freshxdough

Someone at the dealer still has to work on the vehicle and use dealer equipment to perform said update. Also the update can take anywhere from 30 minutes to 2 hours, if everything goes as planned and no control unit fails. They surely need to get paid too. This is why most all idrive 7 cars are now getting OTA update options. X3/X4 and X3 M/X4 M are now currently the only cars without it until the LCI comes out.

Just want to make sure I'm understanding this correctly. Are you saying - even the 2021 F97 / F98 models with iD7 don't have an OTA update option... ?

That it correct. Until the LCI comes out that brings SP18 idrive 7, we will not have OTA updates (actual full software upgrades, not map updates). This SP18 full featured idrive 7 will bring normal features like driver recorder, backup assistant, remote start and other features known from new BMW vehicles that came with SP18 idrive 7 like the 3, 8 and X5.

Parnishka · 05-28-2021, 05:20 PM

who said that after software update, engine is not increasing rpms to warm up catalytics? I still have this shit going on. sitting on parking lot waiting for my wife from store and it raising up rpms to 900 for like 5,6 mins. then drops again. the most weirdest thing I've ever seen. useless at all points. just annoying for everyone.

xaser123 · 05-28-2021, 05:28 PM

My dealer in Canada is still refusing to do the update... Says that when they put the vin in their system the car is all up to date (although the Imprint screen shows 2019). Any ideas how I can make them understand? I told them to update Istep but they keep getting back to their vin point... Any one has an invoice from a dealer showing the work?

JJ 911SC · 05-28-2021, 05:37 PM

Quote:

Originally Posted by xaser123

My dealer in Canada is still refusing to do the update... Says that when they put the vin in their system the car is all up to date (although the Imprint screen shows 2019). Any ideas how I can make them understand? I told them to update Istep but they keep getting back to their vin point... Any one has an invoice from a dealer showing the work?

They don't know Richard (Dick).

Where are you located, city wise?

xaser123 · 05-28-2021, 06:03 PM

Quote:

Originally Posted by JJ 911SC

They don't know Richard (Dick).

Where are you located, city wise?

Toronto... And agreed (or they are just lazy and don't want to do it)

JJ 911SC · 05-28-2021, 06:27 PM

Quote:

Originally Posted by xaser123

Toronto... And agreed (or they are just lazy and don't want to do it)

They are ignorant. I deal with the first BMW Dealership in Canada, they just would not listen that all my problems were related to the Software. After 2 visits (for many problems with photos) and the threat of me contacting BMA, they did the update (from 2019 version to 2021 March version). Lo and Behold, never had another problem since.

In the greater Toronto, there is just about a dozen of BMW dealership. Call them and tell them that you would like to have them take over the maintenance and warranty work and you would like to have the Software updated to the latest version and you are willing to pay for it.

You should not make too many call...

tm811 · 05-28-2021, 06:42 PM

Canada here -- I used the car play cutting issue and they did the update

xaser123 · 05-29-2021, 05:51 PM

Quote:

Originally Posted by tm811

Canada here -- I used the car play cutting issue and they did the update

Which dealership? I am going to the downtown Toronto one... Also, do you happen to have a copy of the work order to show the update done (obviously redacted for personal info)? That would be EXTREMELY helpful to me and others trying to get some of these shops to do their job...

knepsterd · 05-30-2021, 08:38 AM

I got the update for gratis. Definitely an improvement.

freshxdough · 05-30-2021, 10:24 AM

Quote:

Originally Posted by xaser123

My dealer in Canada is still refusing to do the update... Says that when they put the vin in their system the car is all up to date (although the Imprint screen shows 2019). Any ideas how I can make them understand? I told them to update Istep but they keep getting back to their vin point... Any one has an invoice from a dealer showing the work?

Tell them "I will pay for you to update the vehicle. If the I level doesn't change then I will still pay for it . If the I level changes and the vehicle software is updated, then you (the dealer) will pay for it." If you haven't had your car programmed since November 2020, then you still have at least 20-11 or 21-03 to go up to.

Klazu · 05-30-2021, 10:26 AM

At this point in time, do people think it would make sense to wait the 6/21 software instead? Do they have a fixed release cadence for the software releases or are new releases made randomly?

suby01 · 05-30-2021, 11:09 AM

Quote:

Originally Posted by Klazu

At this point in time, do people think it would make sense to wait the 6/21 software instead? Do they have a fixed release cadence for the software releases or are new releases made randomly?

How do we know there will be an update in 30 days?

Parnishka · 05-30-2021, 02:14 PM

Quote:

Originally Posted by xaser123

My dealer in Canada is still refusing to do the update... Says that when they put the vin in their system the car is all up to date (although the Imprint screen shows 2019). Any ideas how I can make them understand? I told them to update Istep but they keep getting back to their vin point... Any one has an invoice from a dealer showing the work?

I just paid for it. cause I didnt have any issues with carplay or anything like that, didn't want to fight with my advisor, nice guy. so he said you pay for update and I'll hook you up with free oil change and complete service. it was my request for oil service in 5k miles between bmw schedule. so we made a deal. you have to have a good advisor who you can talk with regarding deals like this.

xaser123 · 05-30-2021, 03:50 PM

Quote:

Originally Posted by Parnishka

I just paid for it. cause I didnt have any issues with carplay or anything like that, didn't want to fight with my advisor, nice guy. so he said you pay for update and I'll hook you up with free oil change and complete service. it was my request for oil service in 5k miles between bmw schedule. so we made a deal. you have to have a good advisor who you can talk with regarding deals like this.

Just to be clear, this is not a payment issue... These people are telling me that there is no update...

JJ 911SC · 05-30-2021, 05:57 PM

Quote:

Originally Posted by xaser123

Just to be clear, this is not a payment issue... These people are telling me that there is no update...

A lot of them has no clue about the Imprint Version (sad...). If you ask them if you are updated, they usual say that the Nav is updated.

allinon72 · 05-30-2021, 06:03 PM

You have to go the safety route in my opinion, which is the lane keep route. That way you can threaten to contact BMWNA about a potential safety issue. This gives you more leverage than anything with CarPlay.

Dealerships know what you're asking them to do, they are just playing dumb. The good ones will do the update with little resistance for free, the average ones will do it if you pay out of pocket and put a little pressure on them, and the worst will refuse because they don't want to tie their techs up either way. You have to go in with some leverage and a backup plan.

05-28-2021, 05:20 PM	#272
Parnishka Lieutenant 260 Rep 566 Posts Drives: 2020 X3M Black Sapphire Join Date: Oct 2015 Location: PA iTrader: (0)	who said that after software update, engine is not increasing rpms to warm up catalytics? I still have this shit going on. sitting on parking lot waiting for my wife from store and it raising up rpms to 900 for like 5,6 mins. then drops again. the most weirdest thing I've ever seen. useless at all points. just annoying for everyone.
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05-28-2021, 05:28 PM	#273
xaser123 New Member 2 Rep 16 Posts Drives: 2020 X4M Join Date: May 2021 Location: Canada iTrader: (0)	My dealer in Canada is still refusing to do the update... Says that when they put the vin in their system the car is all up to date (although the Imprint screen shows 2019). Any ideas how I can make them understand? I told them to update Istep but they keep getting back to their vin point... Any one has an invoice from a dealer showing the work?
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05-28-2021, 06:42 PM	#277
tm811 Private 21 Rep 58 Posts Drives: 2024 m4 comp xdrive Join Date: Feb 2021 Location: Canada iTrader: (0)	Canada here -- I used the car play cutting issue and they did the update
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05-30-2021, 08:38 AM	#279
knepsterd Major 377 Rep 1,168 Posts Drives: 2018 M3 BSM Join Date: Jul 2015 Location: East Coast iTrader: (0)	I got the update for gratis. Definitely an improvement.
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05-30-2021, 10:26 AM	#281
Klazu Private First Class 166 Rep 189 Posts Drives: 2021 BMW X3M Competition Join Date: Jun 2017 Location: Vancouver, Canada iTrader: (0)	At this point in time, do people think it would make sense to wait the 6/21 software instead? Do they have a fixed release cadence for the software releases or are new releases made randomly?
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05-30-2021, 06:03 PM	#286
allinon72 Brigadier General 4924 Rep 3,806 Posts Drives: 20' M2C, 23' X1 Join Date: May 2017 Location: Indianapolis, IN iTrader: (2)	You have to go the safety route in my opinion, which is the lane keep route. That way you can threaten to contact BMWNA about a potential safety issue. This gives you more leverage than anything with CarPlay. Dealerships know what you're asking them to do, they are just playing dumb. The good ones will do the update with little resistance for free, the average ones will do it if you pay out of pocket and put a little pressure on them, and the worst will refuse because they don't want to tie their techs up either way. You have to go in with some leverage and a backup plan.
	Appreciate 0 Quote