[prolix21]

Originally Posted by Jasonmichaeljones

Hmm.. I thought we were supposed to be able to get remote updates. Why does this require a trip to the dealer?

From what I've pieced together from all the various posts it sounds like the build of ID7 most of us have breaks remote3d AND remote updates.

I've not seen any posts confirming that remote update is fixed in Nov2019 build, but it seems to fix remote 3d

[drewfromthehou]

Agreed with the statement above.

Remote 3D view is broken along with remote updates.

You have to take the car to the dealership and have them update the software. Now that I have had the update completed the remote view works but there is not a option for remote update in the iDrive 7 settings menu, although the dealership said it only shows up when there is an update available. Considering I had to tell the dealership that there was even an issue and an update was available though, I do not know how much I can trust that statement either.

[Geezergeek]

For Oz at least my understanding is that the Oz spec sheet says we get “Remote Services” but details aren’t specified. So at this stage we have remote 3D (Nov iD7 build) and hopefully we get Remote software update and Maps if they can get it working out of Germany some time soon...

[Eulenspiegel]

My connected drive had stopped working at all a few weeks earlier and I wanted the rear hatch lockout, so I took it in, asking for all fixes and updates. Now I have working Remote 3D View!

[suby01]

I am assuming that when bringing in the car for these updates. We have to ref lash bimmercode back to stock.

[drewfromthehou]

Originally Posted by suby01

I am assuming that when bringing in the car for these updates. We have to ref lash bimmercode back to stock.

I didn't reflash back to stock but when I picked it up all my changes had been wiped out so I had to recode everything. The guys at the dealership didn't say anything about it either.

[Eulenspiegel]

Oops! My Remote 3D function gave an error. Then, the menu selection ceased to appear. Back to the drawing board?

[ColinDuff68]

Just had my car in my local dealers. They have upgraded the software from July to November 2019 even tho the car was built in November this year. The 3D view works great now.

[chpnsus]

Originally Posted by ColinDuff68

Just had my car in my local dealers. They have upgraded the software from July to November 2019 even tho the car was built in November this year. The 3D view works great now.

Do you see a remote update option under the general settings now?

[syuan92]

I stopped by the stealership and got a key scan which showed that there was an update available for my 2020 M40i but my service advisor said they won't bring it in for an update unless there is something wrong with the car. Also, my connected drive app hasn't received updated car info for about a week now. Does anybody know how to remove a car from the connected app and re-add?

[sinbad4]

My Connected drive failed to connect since 11/22/19. I rolled my BimmerCode changes back. eSys coded Anti-Glare back on. Re-applied BimmerCode tweaks. Now is working again. Go figure. Remote View still fails.

[syuan92]

Originally Posted by sinbad4

My Connected drive failed to connect since 11/22/19. I rolled my BimmerCode changes back. eSys coded Anti-Glare back on. Re-applied BimmerCode tweaks. Now is working again. Go figure. Remote View still fails.

Did you have to make any changes to the Connected App on your phone or did it automatically start working again after reverting BimmerCode changes?

[ColinDuff68]

Originally Posted by chpnsus

Do you see a remote update option under the general settings now?

Originally Posted by chpnsus

Do you see a remote update option under the general settings now?

My genius told me to call ConnectedDrive and they then told me to go to my dealers and get the car updated. If you tell the dealer this they should sort for you. Dealer did comment why did I want 3D view it's a car

[ColinDuff68]

This is the view on my phone

[syuan92]

Originally Posted by syuan92

Did you have to make any changes to the Connected App on your phone or did it automatically start working again after reverting BimmerCode changes?

I reverted a bunch of my coding changes from the day that the connected app stopped updating, removed the car from the app, and added the car back to the app and it's still not updating on my phone :/ I also tried the update apps feature in iDrive. I'm going to try and get the dealership to take the car in for the software update

[sinbad4]

Originally Posted by syuan92

Did you have to make any changes to the Connected App on your phone or did it automatically start working again after reverting BimmerCode changes?

I had previously deleted and reinstalled Connected app with no effect.

While I rolled back all BimmerCode changers, I had re-applied all of them. So, not sure what got car connected again.

[ramparts]

Originally Posted by ColinDuff68

This is the view on my phone

you might want to hide your postcode from that image !

[ckbingge]

Originally Posted by drewfromthehou

Just got the call my 2020 X3 M40i is updated and ready to go! Decided to open the app before going to pick it up and there it is!!! Finally the option is actually where it should be!

One stupid question, State 2020 X3 using ID7 or ID6?

[akaJules]

Originally Posted by ckbingge

One stupid question, State 2020 X3 using ID7 or ID6?

2020 has ID7 👍🏻

[drewfromthehou]

Originally Posted by ckbingge

One stupid question, State 2020 X3 using ID7 or ID6?

iD7 on mine. 2020s with the live cockpit option have iD7.

[suby01]

I made an appointment with my local dealership for next week, for an Idrive update. We will see what the outcome is and how simple or not the update request will be.

[abhidada]

My (UK) dealer/service centre is telling me the Nov update to ID7 will likely take 5-7 hours; it often fails and the tech support team from Germany has to step in for remote troubleshooting. What has others' experience been like- a simple update within an hour or so, or a more painful experience?