Speedometer in km/h

BeerHerder · 12-23-2019, 10:18 AM

Quote:

Originally Posted by teeebone

This just keeps getting better. I took mine in for a problem with the Idrive screen dimming and they re-loaded in software.....and now the digital speedometer has completely disappeared. No path to get it back. As usual the service dept. and local/corporate geniuses are baffled.....with no answers.

Ha! That's fantastic. I hope they figure this out...

BeerHerder · 12-30-2019, 09:14 AM

So, stupid me... should have done this a while ago. Bimmercode has an option to change it to mph. See screenshot.

ColumbusNYC · 01-02-2020, 04:08 PM

Picked up a new 2020 last week. Same issue here with the speedometer changing from mph back to km/h. Dealership in Manhattan had no clue and wants me to bring the car in next week to upgrade the software. From the reaction that I received, they had never heard of this happening before.

BeerHerder · 01-02-2020, 04:41 PM

Quote:

Originally Posted by ColumbusNYC

Picked up a new 2020 last week. Same issue here with the speedometer changing from mph back to km/h. Dealership in Manhattan had no clue and wants me to bring the car in next week to upgrade the software. From the reaction that I received, they had never heard of this happening before.

Good luck. My guess is that they won't be able to figure it out. Get yourself a bluetooth OBD adapter and Bimmercode and fix it yourself.

The stupid thing here... Bimmercode just reads the stuff that's already available in the system and could be programmed with esys and a laptop. They (BMW or the dealers) just don't know that it's available.

Poohkachew · 01-04-2020, 12:54 PM

I am somewhat relieved to find others who are having the same issue.

I just picked up a new 2020 X3. I tried all kinds of rebooting/resetting, updating software and creating new driver profile to fix this Km/h unit issue with digital speedometer to no avail.

What frustrated me even more was that the BMW Genius hotline told me to ask the local BMW service center to see if they had a fix! Two dealers told me they have never heard of such an issue.

This issue is totally ruining my new car smell moment

Please please share if you hear of any updates on the issue.

Thank you much!

freshxdough · 01-04-2020, 06:31 PM

Quote:

Originally Posted by phytonic

My 2020 has the regular instrument cluster and I can enable the digital speedo in that same area (between dash and tach). And even though I am in the U.S. it defaults to KM. BUT, if I go to UNITS, I can alter the digital speedo from KM to MPH.

Problem is, when you turn car off for more than 1 minutes, and restart, it's back to KMs. Have to change it again in units.

My dealer says instrument cluster needs to be replaced. To me, its very clearly a software thing. So I won't be going to that dealer if they want to tear apart the dash on my 3 week old car.

Instrument cluster comes out in like 5 mins fyi. No need to tear apart the whole dashboard.

BeerHerder · 01-06-2020, 09:16 AM

Quote:

Originally Posted by freshxdough

Instrument cluster comes out in like 5 mins fyi. No need to tear apart the whole dashboard.

Any idea why BMW doesn't know how to fix this and I had to fix it with Bimmercode?

freshxdough · 01-06-2020, 09:36 AM

Quote:

Originally Posted by BeerHerder

Quote:

Originally Posted by freshxdough

Instrument cluster comes out in like 5 mins fyi. No need to tear apart the whole dashboard.

Any idea why BMW doesn't know how to fix this and I had to fix it with Bimmercode?

Not sure. There might be an SIB about it. Don't know. Everything is software now a days so it's likely a software issue error from an update

teeebone · 01-08-2020, 12:57 PM

Quote:

Originally Posted by teeebone

This just keeps getting better. I took mine in for a problem with the Idrive screen dimming and they re-loaded in software.....and now the digital speedometer has completely disappeared. No path to get it back. As usual the service dept. and local/corporate geniuses are baffled.....with no answers.

Had the car in again, because of the dimness issue they replaced the Idrive screen and the instrument cluster and also reloaded the software. My digital speedometer is not only back but it no longer defaults back to km/h after the car is turned off.

ColumbusNYC · 01-08-2020, 02:54 PM

I have a brand new X3. Had BMW update the software because of the MPH issue with the digital speedometer. Just picked up the car and it is fixed. Apparently, I can no longer delete the digital speedometer (which I do not want to do) and it stays in MPH.

phytonic · 01-08-2020, 06:45 PM

Mine is completely gone now. My dealer tried to update the sw twice last week and it is now removed completely and they say I was never supposed to have it because I don't have HUD. So I actually had a feature removed because I took it in for service. Very disappointed in BMW and the dealer. I can't help but compare this experience to Mercedes service experience and I am not impressed.

teeebone · 01-08-2020, 07:59 PM

Quote:

Originally Posted by phytonic

Mine is completely gone now. My dealer tried to update the sw twice last week and it is now removed completely and they say I was never supposed to have it because I don't have HUD. So I actually had a feature removed because I took it in for service. Very disappointed in BMW and the dealer. I can't help but compare this experience to Mercedes service experience and I am not impressed.

I don't have HUD but they did get it back for me. I made it clear under no uncertain terms its not good business to have me see a car and the features in it, buy it based on all the features and then take it off the lot only to have them take the feature away from me. Somehow they figured it out.

finalfantasyfan · 01-08-2020, 08:32 PM

I had the same issue that my digital speedometer always reset to km/h overnight. It happened after a software update 4 months ago. I brought my car to dealership 3 times and they kept saying it was a known issue and there wasn't any fix yet.

Finally, they fixed the problem last week. So it is showing mph now.

titomi · 01-09-2020, 11:28 AM

I assume you guys don't have the full digital display, right?

BeerHerder · 01-09-2020, 12:05 PM

Quote:

Originally Posted by titomi

I assume you guys don't have the full digital display, right?

Correct, "base" display with the physical gauges and the small digital box in the bottom center.

phytonic · 01-09-2020, 06:43 PM

For all of you that had it removed, then restored, is there a service bulletin or update number you can give me? My dealer says there are no updates for 2020 X3. I frankly don't believe them based on what you all are saying. I hate that I have to tell them how to do their job, but I guess that's the reality at this point. Thanks!

BeerHerder · 01-13-2020, 10:32 AM

I had to take my 3 series in to the dealer for a fog lamp issue (still unresolved) and I was talking to my service adviser about this issue and told him I fixed it through Bimmercode. He laughed, said BMW still hasn't issued anything about it...

teeebone · 01-13-2020, 01:16 PM

Quote:

Originally Posted by BeerHerder

Correct, "base" display with the physical gauges and the small digital box in the bottom center.

Same here

teeebone · 01-13-2020, 01:20 PM

Quote:

Originally Posted by phytonic

For all of you that had it removed, then restored, is there a service bulletin or update number you can give me? My dealer says there are no updates for 2020 X3. I frankly don't believe them based on what you all are saying. I hate that I have to tell them how to do their job, but I guess that's the reality at this point. Thanks!

No service number or update number. Honestly the more I think about it the more I believe service just fell into it when the software was reinstalled after the Idrive display and cluster were replaced. I can ask my border collie how they fixed it and I think I would get the same answer as I would from the dealer.

paulakeating · 02-06-2020, 05:49 PM

When I purchased my 2020 X3 the genius told me that I needed to manually change from km to mph each time I started the car and after a couple weeks my preferred setting would be set permanently automatically. He also told me that if I shut off the auto start/stop, it would remember that option over time as well. It's been over a month and every time I start my car I still have to shut off auto start/stop and reset to MPH. Was he pulling my leg?

BeerHerder · 02-17-2020, 08:52 AM

Quote:

Originally Posted by paulakeating

When I purchased my 2020 X3 the genius told me that I needed to manually change from km to mph each time I started the car and after a couple weeks my preferred setting would be set permanently automatically. He also told me that if I shut off the auto start/stop, it would remember that option over time as well. It's been over a month and every time I start my car I still have to shut off auto start/stop and reset to MPH. Was he pulling my leg?

Yes... definitely.

GABMWGAL · 02-20-2020, 08:32 AM

I talked to my dealer as well, and they think it needs a software update. It's a little annoying to have to keep changing it every time I start up the car. The only time I've seen it stay in MPH is when I re-started the car very quickly after changing it and did I did not lock the doors (which shouldn't matter, right?).

12-30-2019, 09:14 AM	#24
BeerHerder Lieutenant 251 Rep 426 Posts Drives: F30 335, G01 X3, Victory Vegas Join Date: Mar 2019 Location: IL iTrader: (1)	So, stupid me... should have done this a while ago. Bimmercode has an option to change it to mph. See screenshot. Attached Images __________________ Glacier Silver Metallic 335i X-Drive - Can't leave well enough alone... Fabspeed DP, Wagner Evo Comp II IC, ER CP, BM3 Stage 2 93 OTS, Bimmertech Amp (more to come... always more) Graphite Metallic X3 (nothing yet, but... you know)
	Appreciate 0 Quote

01-02-2020, 04:08 PM	#25
ColumbusNYC Registered 2 Rep 3 Posts Drives: BMW X3 Join Date: Jan 2020 Location: NYC iTrader: (0)	Picked up a new 2020 last week. Same issue here with the speedometer changing from mph back to km/h. Dealership in Manhattan had no clue and wants me to bring the car in next week to upgrade the software. From the reaction that I received, they had never heard of this happening before.
	Appreciate 1 BeerHerder250.50 Quote

01-04-2020, 12:54 PM	#27
Poohkachew Registered 0 Rep 1 Posts Drives: BMW X3 Join Date: Jan 2020 Location: NOLA iTrader: (0)	The same digital speedometer unit issue I am somewhat relieved to find others who are having the same issue. I just picked up a new 2020 X3. I tried all kinds of rebooting/resetting, updating software and creating new driver profile to fix this Km/h unit issue with digital speedometer to no avail. What frustrated me even more was that the BMW Genius hotline told me to ask the local BMW service center to see if they had a fix! Two dealers told me they have never heard of such an issue. This issue is totally ruining my new car smell moment Please please share if you hear of any updates on the issue. Thank you much!
	Appreciate 0 Quote

01-08-2020, 02:54 PM	#32
ColumbusNYC Registered 2 Rep 3 Posts Drives: BMW X3 Join Date: Jan 2020 Location: NYC iTrader: (0)	I have a brand new X3. Had BMW update the software because of the MPH issue with the digital speedometer. Just picked up the car and it is fixed. Apparently, I can no longer delete the digital speedometer (which I do not want to do) and it stays in MPH.
	Appreciate 0 Quote

01-08-2020, 06:45 PM	#33
phytonic Enlisted Member 19 Rep 43 Posts Drives: BMW X3 xDrive30i Join Date: Nov 2019 Location: East Coast iTrader: (0)	Mine is completely gone now. My dealer tried to update the sw twice last week and it is now removed completely and they say I was never supposed to have it because I don't have HUD. So I actually had a feature removed because I took it in for service. Very disappointed in BMW and the dealer. I can't help but compare this experience to Mercedes service experience and I am not impressed.
	Appreciate 0 Quote

01-08-2020, 08:32 PM	#35
finalfantasyfan Private 57 Rep 53 Posts Drives: BMW 328i, X3 M40i Join Date: Nov 2017 Location: Dallas, TX iTrader: (0) Garage List 2018 BMW X3 M40i [0.00] 2003 BMW Z4 [0.00] 2006 BMW 325i [0.00] 2008 Acura MDX [0.00] 2013 BMW 328i [0.00]	I had the same issue that my digital speedometer always reset to km/h overnight. It happened after a software update 4 months ago. I brought my car to dealership 3 times and they kept saying it was a known issue and there wasn't any fix yet. Finally, they fixed the problem last week. So it is showing mph now.
	Appreciate 0 Quote

01-09-2020, 11:28 AM	#36
titomi Colonel 926 Rep 2,046 Posts Drives: X3 G01 30i xDrive Join Date: Feb 2018 Location: EU iTrader: (0) Garage List 2018 X3 G01 [0.00]	I assume you guys don't have the full digital display, right? __________________ '18 G01 X3 xDrive 30i xLine, Sophisto grey, Vernasca Mocha, Adaptive
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01-09-2020, 06:43 PM	#38
phytonic Enlisted Member 19 Rep 43 Posts Drives: BMW X3 xDrive30i Join Date: Nov 2019 Location: East Coast iTrader: (0)	For all of you that had it removed, then restored, is there a service bulletin or update number you can give me? My dealer says there are no updates for 2020 X3. I frankly don't believe them based on what you all are saying. I hate that I have to tell them how to do their job, but I guess that's the reality at this point. Thanks!
	Appreciate 0 Quote

01-13-2020, 10:32 AM	#39
BeerHerder Lieutenant 251 Rep 426 Posts Drives: F30 335, G01 X3, Victory Vegas Join Date: Mar 2019 Location: IL iTrader: (1)	I had to take my 3 series in to the dealer for a fog lamp issue (still unresolved) and I was talking to my service adviser about this issue and told him I fixed it through Bimmercode. He laughed, said BMW still hasn't issued anything about it... __________________ Glacier Silver Metallic 335i X-Drive - Can't leave well enough alone... Fabspeed DP, Wagner Evo Comp II IC, ER CP, BM3 Stage 2 93 OTS, Bimmertech Amp (more to come... always more) Graphite Metallic X3 (nothing yet, but... you know)
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02-06-2020, 05:49 PM	#42
paulakeating Registered 0 Rep 1 Posts Drives: BMW X3 Join Date: Feb 2020 Location: Massachusetts iTrader: (0)	MPH When I purchased my 2020 X3 the genius told me that I needed to manually change from km to mph each time I started the car and after a couple weeks my preferred setting would be set permanently automatically. He also told me that if I shut off the auto start/stop, it would remember that option over time as well. It's been over a month and every time I start my car I still have to shut off auto start/stop and reset to MPH. Was he pulling my leg?
	Appreciate 0 Quote

02-20-2020, 08:32 AM	#44
GABMWGAL Registered 0 Rep 1 Posts Drives: BMW X3 Join Date: Feb 2020 Location: GA iTrader: (0)	New 2020 X3 - same issue I talked to my dealer as well, and they think it needs a software update. It's a little annoying to have to keep changing it every time I start up the car. The only time I've seen it stay in MPH is when I re-started the car very quickly after changing it and did I did not lock the doors (which shouldn't matter, right?).
	Appreciate 0 Quote