[Steveo535]

Hi All

Just has a call from my dealer asking if I have the retention certificate for my current car which has a private plate.

The plate was fitted to my current car from new and is going to be fitted to my X3M Comp which is new.

They have told me I have to pay £80 to transfer it to my new car as I don’t have the certificate.

I told my dealer that they never gave me the certificate back when I bought my last car which they put the plate on.

They have told me that that retention certificate has been spent so I need a new one.

Can anyone with a private plate in the UK confirm this.

Cheers Steven.

[aliwtsn]

Originally Posted by Steveo535

Hi All

Just has a call from my dealer asking if I have the retention certificate for my current car which has a private plate.

The plate was fitted to my current car from new and is going to be fitted to my X3M Comp which is new.

They have told me I have to pay £80 to transfer it to my new car as I don't have the certificate.

I told my dealer that they never gave me the certificate back when I bought my last car which they put the plate on.

They have told me that that retention certificate has been spent so I need a new one.

Can anyone with a private plate in the UK confirm this.

Cheers Steven.

When you hand back your car the finance company should send you the retention certificate

Sometimes they need to be prompted

[Tricky401]

i put my plate on retention ( all online now)

then give you a code which the dealer can then use to put the new plate on your new car

you then get a new number plate to go and get made up and stick on the old car

documents arrive a few days later

once the plate has been put on retention then onto a new car, yes the cert is spent and used and you have to pay again

[AJCC]

You need to pay £80 to put it onto new car.

[moff]

£80 is standard.

I couldn't be arsed with the hassle so mine is currently on retention. I'll enjoy the 69 plate thing for a short while and then put my private plate on in the new year. My dealer kindly made up a setup plates FOC for me in advance of me doing it.

[Steveo535]

Thanks for all the replies.

How long does this take as I’m due to change on Friday?

[Tricky401]

it’s all online so it’s instant for the code

just need to do it between 7am and 7pm

[Steveo535]

Originally Posted by Tricky401

it’s all online so it’s instant for the code

just need to do it between 7am and 7pm

Thanks for that Tricky.

Do I need any information ie chassis number for the new car it’s going into and what do I do with the code?

Sorry if these are daft questions but my dealer is not very forth coming with any information and I’ve never transferred a number plate.

Cheers Steven.

[ParadigmDawg]

I don't think you are supposed to notice $100 charges when you buy a $85,000 car...lol...

[Tricky401]

Originally Posted by Steveo535

Thanks for that Tricky.

Do I need any information ie chassis number for the new car it’s going into and what do I do with the code?

Sorry if these are daft questions but my dealer is not very forth coming with any information and I’ve never transferred a number plate.

Cheers Steven.

just go the the gov website for retention. when your done it will give you a code. just give that to the dealer

you will then be given the plate number to put on the current car that your private plate is on now

[Craig 1527]

no just give the retention number you get on the dvla website to the dealer
I just asked the dealer to sort it saved me the bother then new v5 came within 3 days for my old car back to its original reg number

you can leave your private plate on your old car after you have put it on retention for 5 days I think it is so you can drive to dealer with old car with your plate on and drive out with it on your new car that's if your part exchanging

[Steveo535]

Thanks for that Craig.

Dealer told me they would sort out the private plate 3 weeks ago when I ordered the car. Now all of a sudden 2 days before I collect the car it’s up to me to sort.

Very disappointed in the dealer this is not the first issue with this sale. I have bought my last 3 cars from them with no issue but this time it’s seems to be a catalogue of errors.

[mikeoz]

80 to pay and as others say instant online...just done this my self yesterday at the dealers...just need your V5 with the info on...my dealer did this in front of me when i took the old car in to part Ex

[Wills2]

Originally Posted by ParadigmDawg

I don't think you are supposed to notice $100 charges when you buy a $85,000 car...lol...

These cars are a steal in the UK at the moment, the dollar equivalent retail is $100,000 but they are leasing them at $700 in and $700 a month and we're tight in the UK, we scrap over every cent quite rightly.

[Steveo535]

Originally Posted by ParadigmDawg

I don't think you are supposed to notice $100 charges when you buy a $85,000 car...lol...

It was not the £80 that bothered me it’s the fact the I asked the dealer about transferring the plate and said they’d sort it.

Now it’s all of a sudden it’s my problem.