[Abbot26]

So, was due to pick my car up tomorrow at 10:30, dealer calls me at 15:45 and says ‘small problem, there’s a chip on the drivers door, we don’t know how it’s got there, we can put it right by spraying it but it won’t be ready for tomorrow’.

Now here’s the dilemma, do I want a brand new car that’s been repaired ? The dealer has already said they won’t offer me any compensation for taking time off work (too late to cancel it) etc

My main concern is a damage repaired car is worth less than a car that has no paint, am I being silly here ?

[BMWZ4]

Personally I would take a look at their work post touch-up and decide then. If not an obvious fix, then I'd likely still take the vehicle (as long as it wasn't an AW Pearl which is difficult to match).

[aliwtsn]

Originally Posted by Abbot26

So, was due to pick my car up tomorrow at 10:30, dealer calls me at 15:45 and says ‘small problem, there’s a chip on the drivers door, we don’t know how it’s got there, we can put it right by spraying it but it won’t be ready for tomorrow’.

Now here’s the dilemma, do I want a brand new car that’s been repaired ? The dealer has already said they won’t offer me any compensation for taking time off work (too late to cancel it) etc

My main concern is a damage repaired car is worth less than a car that has no paint, am I being silly here ?

It's disappointing that it's happened but mistakes happen.

They aren't gonna change the whole door all they will do is repair it to a standard that unless they had called you and told you about it you probably would not be able to tell it had been chipped and resprayed.

Look at it the other way, at least they were honest and didn't just say "there's a delay with registration" or something come back in 3 days.

It is what it is tbh, I wouldn't get too worked up about it imho .

[x3mcomp]

Gutted for you. Give it a good look over at collection and just make sure you are happy with the work.

[Abbot26]

Originally Posted by aliwtsn

It's disappointing that it's happened but mistakes happen.

They aren't gonna change the whole door all they will do is repair it to a standard that unless they had called you and told you about it you probably would not be able to tell it had been chipped and resprayed.

Look at it the other way, at least they were honest and didn't just say "there's a delay with registration" or something come back in 3 days.

It is what it is tbh, I wouldn't get too worked up about it imho .

First brand new car, gutted it’s been damaged already, planned on getting it ceramic coated next week, can’t do that either

[kzg1969]

that is a real downer.

Mines has a scratch on the bumper that i drove away with and they will pay for the fix (once i decide how i want it fixed).

Another thing to think about.......Are you PCP and likely to hand it back in 3 or 4 year? Then dont worry!!!

[Abbot26]

Originally Posted by kzg1969

that is a real downer.

Mines has a scratch on the bumper that i drove away with and they will pay for the fix (once i decide how i want it fixed).

Another thing to think about.......Are you PCP and likely to hand it back in 3 or 4 year? Then dont worry!!!

I put 21k into it so I can chop it in whenever I feel like it, just pissed that it’s not perfect

[Wills2]

Not great as you want it to be perfect at least on the day you pick it up, however many cars get damaged before they reach the new owner hence BMW have a massive facility to repair them as they come off the ship, I think it's knowing that causes the pain.

[dredlin]

Like others have said check it out when it’s done then decide. Look at it in different light conditions to see any change compared to the rest of the car.

[csh212]

Originally Posted by Abbot26

So, was due to pick my car up tomorrow at 10:30, dealer calls me at 15:45 and says 'small problem, there's a chip on the drivers door, we don't know how it's got there, we can put it right by spraying it but it won't be ready for tomorrow'.

Now here's the dilemma, do I want a brand new car that's been repaired ? The dealer has already said they won't offer me any compensation for taking time off work (too late to cancel it) etc

My main concern is a damage repaired car is worth less than a car that has no paint, am I being silly here ?

I personally could not live with the repair. However, that's just me. I'd sleep better walking from the deal then taking delivery.

[ClaretFozzy]

Originally Posted by csh212

I personally could not live with the repair. However, that's just me. I'd sleep better walking from the deal then taking delivery.

Really? That's insane.

Loads of new cars get damaged in transit. I'd be willing to bet you won't even be able to tell it's been done.

[spta97]

Originally Posted by ClaretFozzy

Really? That's insane.

Loads of new cars get damaged in transit. I'd be willing to bet you won't even be able to tell it's been done.

For an $80k vehicle, I don’t think that is insane at all.

I would likely skip delivery as I’m OCD like that.

It’s not easy being like this, but the purchase of a new vehicle should not include damage.

[Wills2]

Originally Posted by spta97

For an $80k vehicle, I don’t think that is insane at all.

I would likely skip delivery as I’m OCD like that.

It’s not easy being like this, but the purchase of a new vehicle should not include damage.

You don't even like the seat belts so what chance have they got.....thousands of cars are damaged during shipping, it happens everyday, they are repaired and delivered and you'll never know, if the OPs car is repaired so he can't tell then all is fine.

[spta97]

Originally Posted by Wills2

You don't even like the seat belts so what chance have they got.....thousands of cars are damaged during shipping, it happens everyday, they are repaired and delivered and you'll never know, if the OPs car is repaired so he can't tell then all is fine.

Problem with paint is you might not be able to tell until years afterwards.

I would also feel obligated to inform a future buyer if I had body work/paint done. If I don’t know I can’t do anything about it, obviously.

I feel the same way about bringing a vehicle in for service and they damage it. Don’t care for that either.

The important thing is everyone has different opinions and we are all entitled to them.

[BMWZ4]

Originally Posted by Wills2

You don't even like the seat belts so what chance have they got.....thousands of cars are damaged during shipping, it happens everyday, they are repaired and delivered and you'll never know, if the OPs car is repaired so he can't tell then all is fine.

^ LMFAO. Good one.

[-JLT-]

I would tell them I will take it whomever I choose to make the repair and you pay the bill. Find the best body shop in your area.

If that happened to me, I would take it to A&L Autobody.

[M3_WC]

Originally Posted by Wills2

You don't even like the seat belts so what chance have they got.....thousands of cars are damaged during shipping, it happens everyday, they are repaired and delivered and you'll never know, if the OPs car is repaired so he can't tell then all is fine.

Exactly, so many cars are touched up at the port before they even make it to dealers.

[dkreidel]

Originally Posted by M3_WC

Exactly, so many cars are touched up at the port before they even make it to dealers.

Yep, approximately 2% of cars receive "touch up" at the Port Hueneme VDC; almost 4% on ED cars.

You just weren't told

[MistaVauros]

Originally Posted by Abbot26

I put 21k into it so I can chop it in whenever I feel like it, just pissed that it’s not perfect

Man, no one commented on him putting $21k into the vehicle?! That's a lot of cash to drop on a depreciating asset (and BMW M's depreciate super fast).

[CaptSlow27]

And just as a fun fact, Hueneme is pronounced why-knee-me

[kzg1969]

Originally Posted by VAUROS

Man, no one commented on him putting $21k into the vehicle?! That's a lot of cash to drop on a depreciating asset (and BMW M's depreciate super fast).

Sterling dear Chap, Sterling!

I was the same - Full trade in price of the car of just less than £20k. After 3 years the GFMV is the same so what difference does it make?

In my case the monthly is £135 - would have been £685 or so otherwise IIRC.

I think there was nothing in either approach - except now i dont have £20k in my pocket that I would piss up against the wall!

[isleaiw1]

Originally Posted by kzg1969

Sterling dear Chap, Sterling!

I was the same - Full trade in price of the car of just less than £20k. After 3 years the GFMV is the same so what difference does it make?

In my case the monthly is £135 - would have been £685 or so otherwise IIRC.

I think there was nothing in either approach - except now i dont have £20k in my pocket that I would piss up against the wall!

And you arent paying a chunk of interest on the £20k you put in...

I put in £10k, it was my cash fund and earning less than BMW charge in interest. I wouldnt take money out of my ISA to fund it as that earns more than the interest rate....