BMW X3 Forum
BMW X3 Forum
Welcome to the ultimate BMW X3 community.
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
Post Reply
 
Thread Tools Search this Thread
      12-17-2018, 05:59 PM   #45
greg2step
X3 Owner/Driver
greg2step's Avatar
United_States
211
Rep
785
Posts

Drives: 2018 X3 M40i
Join Date: Dec 2007
Location: Baltimore, Maryland, USA

iTrader: (0)

Garage List
Quote:
Originally Posted by Tax2017 View Post
I had the same issue with my 2018 x3. Took it to dealer one month back and they returned it saying the part is back ordered. They said it's safe to drive the car. I will reach out to the dealership tomorrow and check the status on the part. I haven't driven much after they returned thinking it might cause more damage. Based on the comments here it looks like its safe to drive the car.
my service advisor told me its safe to drive - based on the fact the check engine light has only been 3x in 4 months and this thread I have to agree. someone else just posted today the part came in - will see if I have to wait 6 weeks or they call me sooner.
__________________
2018 X3 M40i G01 | Phytonic Blue | Mocha | Premium+Exec | Driver Assist | Adaptive M Suspension
2011 X3 XDrive35i F25 l Deep Sea Blue l Mojave Leather l Sport, DHP, Premium, Nav/Technology, Cold Weather, Convenience [traded in]
2008 328XI E91 Sportwagon l Sparkling Graphite [traded in]
Appreciate 0
      12-19-2018, 07:30 AM   #46
transcendid
Private First Class
transcendid's Avatar
44
Rep
125
Posts

Drives: 2020 m340i RWD
Join Date: Mar 2016
Location: Maryland

iTrader: (0)

Garage List
2020 BMW M340i  [0.00]
Update: got the car back yesterday. Radiator blinds are on and closed. Engine light is off. Car seems to be fixed. They say the part is still showing backordered and showed up unexpectedly. Must be a weird supply chain/tracking issue. Happy to have my car back and in working order. Now to file a request for downtime reimbursement from BMW!

Thanks again to all for your help. I hope anyone else with this issue has a fast resolution.
Appreciate 1
sikotic482.00
      12-20-2018, 10:05 AM   #47
johnnj
Private First Class
United_States
107
Rep
157
Posts

Drives: 2021 X3 M40i
Join Date: Jul 2018
Location: New Jersey

iTrader: (0)

Quote:
Originally Posted by transcendid View Post
They say the part is still showing backordered and showed up unexpectedly. Must be a weird supply chain/tracking issue.
Glad your car is all squared away. I had a similar experience with the replacement headliner I needed after the last phantom trunk open incident caused damage.

They were expecting the headliner to take at least month and it showed up with the rest of the parts unexpectedly.

John
Appreciate 0
      05-30-2019, 01:58 PM   #48
X3_M40i
New Member
2
Rep
17
Posts

Drives: 2018 X3 M40i
Join Date: Jun 2018
Location: Atlanta, GA

iTrader: (0)

This issue still seems to be happening. My boss and I both purchased an M40i three weeks apart last May. His failed at the beginning of this month and then mine failed today. Parts still come from Germany and it takes a few weeks. Service department said this is a common issue and they expect most 2018 models to have them fail. Not recall worthy I guess since it's not a safety issue.
Appreciate 0
      06-01-2019, 03:24 PM   #49
808ron
Private First Class
75
Rep
154
Posts

Drives: 2018 X3 M40i
Join Date: May 2018
Location: Honolulu

iTrader: (0)

I bought mine last May too and just got the code today. For reference it’s 13820A and 13820B that what my code reader read. I’m guessing left and right.

Car has 7400 miles.
Appreciate 0
      06-04-2019, 04:17 PM   #50
X3_M40i
New Member
2
Rep
17
Posts

Drives: 2018 X3 M40i
Join Date: Jun 2018
Location: Atlanta, GA

iTrader: (0)

Went to the dealership and it is the broken actuator. Since they are stuck open, I can drive the car without issues while waiting on the parts. Unfortunately it's a few weeks before they come in and another trip back to get it installed. Fun car, but a lot of annoying trips to the dealer in the first year.
Appreciate 0
      06-05-2019, 09:30 PM   #51
See63ess
Private
121
Rep
95
Posts

Drives: X3
Join Date: Jun 2018
Location: OC

iTrader: (0)

Took my wife's 2018 M40i to the dealership. Mechanical actuator failure in the closed position. No word on parts. I am pissed. This is my first and last BMW.

5 miles from the dealership and a tire pressure monitor goes bad. No parts. I have the dealership rob a vehicle on the lot to fix.
Actuators fail in the open position 2 months ago. Dealership re-initializes but says this fixed 95% of the issue (this is a bunch of crap to get out of replacing obviously)
Actuators are now failed in the close position. Dealership will not let me bring home to put in the garage and give me a loaner car. X3 is sitting outside waiting.

BMW is joke.
Appreciate 0
      06-06-2019, 07:51 AM   #52
Pretzel
Second Lieutenant
Pretzel's Avatar
United_States
93
Rep
228
Posts

Drives: 2018 X3 M40i
Join Date: Jun 2018
Location: Ohio

iTrader: (0)

Garage List
My shutter parts we're back ordered and took a month to come in. Dealer repeatedly
stated safe to drive (service light sometimes on, sometimes not).

Getting the work done in 2 weeks. Have to leave car for entire day so this will require a loaner.

I'll be taking a s*** ton of pictures of the loaner before I leave. They accused me of curbing a wheel the last time I had a loaner and it was a huge argument. I only drove it from the shop to my garage (never parked it on the street). Not the kind of treatment I expect from BMW. The service advisor needed to go to bat for me that it was old damage.
Appreciate 0
      06-18-2019, 11:09 PM   #53
DW_x3m40i
Private
United_States
40
Rep
77
Posts

Drives: X3m40i
Join Date: Apr 2018
Location: SF

iTrader: (0)

Garage List
Just saw this thread. I had the same issue come up and posted under another thread https://www.bimmerpost.com/forums/sh...php?p=24928822

Sounds like there are many others out there. I'm guessing that's what's causing the backorder...

BMW needs to step it up a bit if there's so many others out there with the same problem for some time now but still have the parts backordered.
Appreciate 0
      06-19-2019, 06:31 AM   #54
GGEVOX
Second Lieutenant
63
Rep
201
Posts

Drives: G01 M40i, F36 440xi
Join Date: Apr 2016
Location: Wisconsin

iTrader: (0)

I may be just a nervous nancy but has anyone who had the failure changed out the front grills? Everyone stock factory? Do you press the sport button or eco button often which would change the grill shutting or opening more? Stupid questions but I would like to get a rough idea maybe. Mine has not failed yet but I bet it will. 2018 with a October build date here.
Appreciate 0
      06-19-2019, 06:44 AM   #55
rexed
Enlisted Member
35
Rep
39
Posts

Drives: 05 525i, 18 230i, 18 X3 3.0
Join Date: May 2019
Location: maryland

iTrader: (0)

I have been waiting a month for the Active Shutters. We hit a deer back in April and the Shutters shattered (along with a bunch of other stuff). The car is being repaired at a Certified BMW Collision Center and I was told that production was delayed while a component (I assume the motor) was being either modified or resourced. Supposedly, they are now being shipped again, but we are still waiting.
Appreciate 0
      06-26-2019, 09:41 AM   #56
See63ess
Private
121
Rep
95
Posts

Drives: X3
Join Date: Jun 2018
Location: OC

iTrader: (0)

Just got my wife's X3 M40i back after being in the shop 3 weeks waiting for new shutters. so glad to turn in the loaner base X3. What a POS. Hopefully the last major issue with this vehicle. If not, it will be my first and last BMW.
Appreciate 0
      07-07-2019, 02:19 PM   #57
Frankie45
Registered
2
Rep
2
Posts

Drives: BMW X3
Join Date: May 2019
Location: Oregon

iTrader: (0)

This just happened to me too. I purchased my 2018 X3 used the end of May with 13000 miles on it. Come mid June my check engine light comes on and it's the active kidney grille I guess the shutter is stuck in a open position. The shop did give me a loaner but it's still back ordered. The estimated time to receive the part will be the end of July. I haven't even made my first payment on it. I hope this is not what I should expect from a BMW since it is my first one?!The good news is at least for 2 months I won't be putting miles on it but it's still a bummer getting a new car and not being able to enjoy it.
Appreciate 1
Alias1431794.00
      09-01-2019, 01:49 PM   #58
tsright66
Registered
United_States
0
Rep
1
Posts

Drives: BMW X3
Join Date: Sep 2019
Location: CA

iTrader: (0)

Another me too... My 2018 X3 parked in the garage of dealer service department for 2 weeks waiting for the parts. I was told the parts is backordered without ETA. The dealer was able to give a loaner, until yesterday. They came up with a temporary workaround: somehow manually set the failed radiator blinds "open". The check engine light is still ON; I was told to just drive with it ON. They are in a hurry to take the loaner back, which they claim not being paid for by BMW. Pushed me to contact BMW US for a rental. I doubt where this will end up at; mostly have to drive a car with check engine light on for a while!
Appreciate 0
      09-10-2019, 08:27 PM   #59
scgeek
Registered
0
Rep
1
Posts

Drives: BMW x3 G01 30i
Join Date: Sep 2019
Location: Los Angeles, CA

iTrader: (0)

Hi all,

I had the check engine light on this morning on my 2018 x3 G01 30i,
and I took it to New Century BMW in Alhambra, CA. I was told that
the car grille ventilation shutters are not working, and replacement
parts are backordered and they are at least a few weeks away.
In addition,, they need to keep my car in the interim time, as the
check-engine-light is still on.

Instead of giving me a loaner car, they actually rent me a car from
Enterprise with a meager BMW daily allowance of USD36 only.
This sucks!

The service advisor told me that they don't loan out loaner cars for
more than a few days, as he claims that the dealership owns the
loaner cars, and they will be sold later, and thus they are subjected
to very strict time and mileage limitations.
Is this daily BMW dealership practices?

BTW, I didn't buy my car from them as I just relocate to LA recently.



Thanks,
scgeek.

Last edited by scgeek; 09-10-2019 at 08:33 PM..
Appreciate 0
      10-07-2019, 09:01 AM   #60
nlk10010
Private First Class
United_States
25
Rep
108
Posts

Drives: 2018 X3 M40i
Join Date: Mar 2011
Location: Lawn Guyland, NY

iTrader: (0)

Well, I had the car in last APRIL for an inspection and the CEL. Brought it to Bayside BMW who, up until now, has been pretty stellar.

Unfortunately, although I did get the state inspection they simply wrote that the car "needs a special order part", I wasn't told what it was nor when it would be in, and I STILL haven't heard from them. CEL has been on and off intermittently since then.

When Bayside treated me well I told people, I also said I'd be back if that's changed. Well, it has: Six months without communication has got me convinced I need to try someone else. I don't know what's changed at Bayside, maybe the ownership or the people running the service department, but I have choices.

I mean, SIX MONTHS for a "special order part" without anything other than "not in yet" when I ask (which is often)? Has ANYONE waited six months for a part?

Sorry, just had to vent.
Appreciate 0
      10-08-2019, 01:37 AM   #61
freshxdough
BMW Master Technician - HV Gen 5 and HV Specialist
freshxdough's Avatar
3466
Rep
4,177
Posts

Drives: 2020 X3 M40i
Join Date: Mar 2017
Location: Orange County

iTrader: (0)

Quote:
Originally Posted by nlk10010 View Post
Well, I had the car in last APRIL for an inspection and the CEL. Brought it to Bayside BMW who, up until now, has been pretty stellar.

Unfortunately, although I did get the state inspection they simply wrote that the car "needs a special order part", I wasn't told what it was nor when it would be in, and I STILL haven't heard from them. CEL has been on and off intermittently since then.

When Bayside treated me well I told people, I also said I'd be back if that's changed. Well, it has: Six months without communication has got me convinced I need to try someone else. I don't know what's changed at Bayside, maybe the ownership or the people running the service department, but I have choices.

I mean, SIX MONTHS for a "special order part" without anything other than "not in yet" when I ask (which is often)? Has ANYONE waited six months for a part?

Sorry, just had to vent.
Some of these parts are on intergalactic backorder. Very slowly been receiving some here and there. It is a production/supplier issue mainly
Appreciate 0
      10-08-2019, 01:46 AM   #62
Climb Mode
First Lieutenant
Climb Mode's Avatar
United_States
117
Rep
322
Posts

Drives: G01 X3 M40i
Join Date: Sep 2016
Location: USA

iTrader: (1)

Quote:
Originally Posted by freshxdough View Post
Quote:
Originally Posted by nlk10010 View Post
Well, I had the car in last APRIL for an inspection and the CEL. Brought it to Bayside BMW who, up until now, has been pretty stellar.

Unfortunately, although I did get the state inspection they simply wrote that the car "needs a special order part", I wasn't told what it was nor when it would be in, and I STILL haven't heard from them. CEL has been on and off intermittently since then.

When Bayside treated me well I told people, I also said I'd be back if that's changed. Well, it has: Six months without communication has got me convinced I need to try someone else. I don't know what's changed at Bayside, maybe the ownership or the people running the service department, but I have choices.

I mean, SIX MONTHS for a "special order part" without anything other than "not in yet" when I ask (which is often)? Has ANYONE waited six months for a part?

Sorry, just had to vent.
Some of these parts are on intergalactic backorder. Very slowly been receiving some here and there. It is a production/supplier issue mainly
Pretty disheartening thread to read.

I hope MY2020's have this problem fully solved

3 full years with my MY2017 F30 340 and not one single problem.
__________________
Currrent: MY2020 G01 X3 M40i Carbon Black on Cognac

Past: MY2017 F30 340iXdrive 6MT
Appreciate 0
      10-08-2019, 01:55 PM   #63
freshxdough
BMW Master Technician - HV Gen 5 and HV Specialist
freshxdough's Avatar
3466
Rep
4,177
Posts

Drives: 2020 X3 M40i
Join Date: Mar 2017
Location: Orange County

iTrader: (0)

Quote:
Originally Posted by Climb Mode View Post
Quote:
Originally Posted by freshxdough View Post
Quote:
Originally Posted by nlk10010 View Post
Well, I had the car in last APRIL for an inspection and the CEL. Brought it to Bayside BMW who, up until now, has been pretty stellar.

Unfortunately, although I did get the state inspection they simply wrote that the car "needs a special order part", I wasn't told what it was nor when it would be in, and I STILL haven't heard from them. CEL has been on and off intermittently since then.

When Bayside treated me well I told people, I also said I'd be back if that's changed. Well, it has: Six months without communication has got me convinced I need to try someone else. I don't know what's changed at Bayside, maybe the ownership or the people running the service department, but I have choices.

I mean, SIX MONTHS for a "special order part" without anything other than "not in yet" when I ask (which is often)? Has ANYONE waited six months for a part?

Sorry, just had to vent.
Some of these parts are on intergalactic backorder. Very slowly been receiving some here and there. It is a production/supplier issue mainly
Pretty disheartening thread to read.

I hope MY2020's have this problem fully solved

3 full years with my MY2017 F30 340 and not one single problem.
F30 cars don't have air flaps so you'll never see that issue.
Appreciate 0
      10-08-2019, 02:03 PM   #64
Climb Mode
First Lieutenant
Climb Mode's Avatar
United_States
117
Rep
322
Posts

Drives: G01 X3 M40i
Join Date: Sep 2016
Location: USA

iTrader: (1)

Quote:
Originally Posted by freshxdough View Post
F30 cars don't have air flaps so you'll never see that issue.

I know that. I just meant I haven't had any issues with my F30 in general as far as the whole car goes.
__________________
Currrent: MY2020 G01 X3 M40i Carbon Black on Cognac

Past: MY2017 F30 340iXdrive 6MT
Appreciate 0
      01-08-2020, 12:10 AM   #65
DW_x3m40i
Private
United_States
40
Rep
77
Posts

Drives: X3m40i
Join Date: Apr 2018
Location: SF

iTrader: (0)

Garage List
Quote:
Originally Posted by DW_x3m40i View Post
Just saw this thread. I had the same issue come up and posted under another thread https://www.bimmerpost.com/forums/sh...php?p=24928822

Sounds like there are many others out there. I'm guessing that's what's causing the backorder...

BMW needs to step it up a bit if there's so many others out there with the same problem for some time now but still have the parts backordered.
Got in the mail that the warranty on my radiator grill air/vent flaps were extended to 15 years/150000 miles after BMW repair and replaced the flaps.

Anyone else get this? Wondering if the warranty extension was due to the default flaps or from the repair.
Appreciate 0
      01-08-2020, 02:19 PM   #66
taketheturns
New Member
6
Rep
14
Posts

Drives: X3 M40i
Join Date: Oct 2017
Location: Los Angeles

iTrader: (0)

Is this a 2018 year issue? Anybody with 2019's with this issue as well?
Appreciate 0
Post Reply

Bookmarks

Tags
active, grille, kidney

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 03:49 PM.




xbimmers
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST