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| 04-21-2024, 11:20 AM | #1 |
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Private
 
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Safelite HUD windshield replacement low quality
I had to get the windshield replaced and Safelite replaced it with a 3rd party HUD glass.
Now I see double lines on HUD. Is OEM glass the only way to go? Insurance obviously wanted to go the cheap route and now they are having to do it again to fix the issue. |
| 04-21-2024, 11:44 AM | #2 |
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Major
 
2171
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I believe the HUD needs to be focused/tuned to the new windshield, could be the problem.
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mcdanielvzw150.00 BMWZ41911.00 |
| 04-21-2024, 12:00 PM | #3 | |
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Lieutenant
 
150
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Drives: 2021 X3 M40i (times 2)
Join Date: Oct 2015
Location: Jacksonville, FL
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Quote:
There should be a line item in the insurance cost for sensor alignment when non oem glass is used. Only OEM glass will not need this done. I went with a 3rd party on my 550 that used oem glass, and it did not need any sensor alignment.
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2021 X3 M40i Sonnenstein metallic - JB4, LCI lights
Wifey - 2021 X3 M40i Phytonic Blue - JB4, LCI lights Selling - 2014 X1 xDrive 35i - JB4, VRSF DP / Charge Pipe https://shorturl.at/cerxH About to sell 2016 550i M Sport - Arm DP, Arm Front-Facing Intake Sold - 2009 328i - Stock, 195,000 running strong. |
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ContactPatch2170.50 |
| 04-21-2024, 12:32 PM | #4 |
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Captain
885
Rep 897
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I had my windshield replaced by Safelite 2 weeks ago and they used Pilkinton glass. Clearly said "Hud" on it and my hud seems fine. Guy did mention that some people complain about blurriness.
Who makes the replacement? |
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| 04-21-2024, 01:08 PM | #5 |
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Captain
393
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Happened to me on my f25 years ago, was replaced with their safellite brand. I complained to my insurance and they had safellite replace with OEM.
The next time I just requested OEM at the time of replacement and insurance okayed right off the bat. |
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TXGrey1287.00 |
| 04-22-2024, 12:31 PM | #6 |
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Registered
2
Rep 3
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Just had to replace my windshield on my six month old X3. Allstate would not cover the full amount that the dealer quoted, but would fully cover the replacement if done by Safelite. After reading posts here, I insisted Allstate specify that a OEM BMW windshield be used and they did. Took a full afternoon for them to replace the glass and recalibrate the sensors, but everything came out fine. HUD is just as sharp as when new.
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| 04-23-2024, 10:59 PM | #7 |
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Private First Class
 73
Rep 130
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The two times I’ve had my windshield replaced, my insurance (geico) checks with satellite and safellite refuses to do it as their replacement is known to cause issues with the HUD. I don’t recall what it was but my insurance always approved OEM glass after verifying safellite doesn’t have compatible replacement.
And I always have it done at the dealer as the dealer still has to calibrate some sensor after windshield replacement. |
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