HUD dropping position

PostModernHero · 07-03-2020, 04:15 PM

As I'm taller and have my seat at the lowest setting, I have to adjust my HUD higher up to be able to see it. Well a couple of times already (car is 3 months old), I have had to re-adjust the HUD position as it has suddenly dropped below where it is viewable again when I enter the car. Anyone else experience this issue where the HUD loses it's position setting??

freshxdough · 07-03-2020, 04:47 PM

Quote:

Originally Posted by PostModernHero

As I'm taller and have my seat at the lowest setting, I have to adjust my HUD higher up to be able to see it. Well a couple of times already (car is 3 months old), I have had to re-adjust the HUD position as it has suddenly dropped below where it is viewable again when I enter the car. Anyone else experience this issue where the HUD loses it's position setting??

Just to make sure as well, this is on the same profile? For example sometimes the profile starts as guest or a second profile and the HUD display may be in a different position than your profiles saved position. Just a thought. I've never had this issue personally on my HUD.

PostModernHero · 07-03-2020, 04:55 PM

Quote:

Originally Posted by freshxdough

Just to make sure as well, this is on the same profile? For example sometimes the profile starts as guest or a second profile and the HUD display may be in a different position than your profiles saved position. Just a thought. I've never had this issue personally on my HUD.

Yep... this is occurring on the same profile.

Morangers7 · 07-03-2020, 06:09 PM

It's funny I actually had to just readjust mine last week! I was wondering if I hit something by mistake. My car is newer as well. Got it in November.

aftercorbu · 07-03-2020, 09:09 PM

Yes me too.

VipinLJ · 07-03-2020, 11:27 PM

Has happened to me a few times in my G20 330i too!

Admiral · 07-04-2020, 01:50 AM

Your not alone, it has happened twice in the six months I have had the car, when checking it seemed to change from my profile to my wife's, so I had no problem resetting, my wife said that she had not driven it or played around with the settings

VipinLJ · 07-04-2020, 02:36 AM

Quote:

Originally Posted by Admiral

Your not alone, it has happened twice in the six months I have had the car, when checking it seemed to change from my profile to my wife's, so I had no problem resetting, my wife said that she had not driven it or played around with the settings

If it changes depending on the profile selected, I guess I can understand. But in my car, there’s only one profile (mine) and it has changed a few times.

PostModernHero · 07-04-2020, 12:49 PM

Quote:

Originally Posted by VipinLJ

If it changes depending on the profile selected, I guess I can understand. But in my car, there’s only one profile (mine) and it has changed a few times.

Coming from the IT world, "That's not a bug... it's a feature!"

49design · 07-05-2020, 01:41 PM

2019 X3 30i with HUD mine does the same thing, I'm shorter, tried to raise it's position but it drops back down to the lowest position right away. I just let it go and live with it as it isn't terrible or un-workable.

m3_08 · 07-05-2020, 08:58 PM

its old, common problem with bmws. Not just HUD but randomly forgetting mirrors or seats or radio stations or HUD set up.

spta97 · 07-06-2020, 03:06 PM

Interesting - on my F97 I have the same issue and thought it was only me.

titomi · 07-06-2020, 04:12 PM

I for once never noticed this behavior. MY18. It was never updated by the dealer.

jeff3820 · 07-06-2020, 05:42 PM

Quote:

Originally Posted by PostModernHero

Coming from the IT world, "That's not a bug... it's a feature!"

With a bug in another auto manufacturer's infotainment system the dealer observed the bug, reported it to the factory rep, The factory rep came to the dealership to see the issue for himself, reported it to factory technical engineering, and was told there was going to be a software release in 90 days that would resolve the issue. After waiting 150 days, was now told by the factory rep that "it's not a bug but a characteristic".

Sad but true...

comber · 07-07-2020, 03:50 AM

Athough you have only one profile, you have to assign that profile to every key you use with the car. It has happened to me, but only when I have used a key without any profile assigned.
For example, I got my new Activity Key last Saturday, and the first time I have used it, I had to assign my profile to it so HUD, mirrors and everything were set automatically to the right position.

Pete 540 · 07-07-2020, 06:28 AM

Had same issue on my X5, solved by moving the position to a higher level on the HUD. Apparently was a bug in that particular setting.

VipinLJ · 07-07-2020, 07:53 PM

Quote:

Originally Posted by comber

Athough you have only one profile, you have to assign that profile to every key you use with the car. It has happened to me, but only when I have used a key without any profile assigned.
For example, I got my new Activity Key last Saturday, and the first time I have used it, I had to assign my profile to it so HUD, mirrors and everything were set automatically to the right position.

For me, it happened in my profile. I’ve been using the same key since the beginning. Even my keycard is linked to the same profile. I had that issue till a while back.

Quote:

Originally Posted by Pete 540

Had same issue on my X5, solved by moving the position to a higher level on the HUD. Apparently was a bug in that particular setting.

I think that must be it. I did change the HUD to a slightly higher level for my wife a while back and it hasn’t dropped ever since.

ShaunM40i · 08-04-2023, 09:48 AM

I have noticed mine definitely dropping also. It’s now on the highest setting, but still just visible. I have my seat at it lowest position, but 6ft tall. I think anyone shorter wouldn’t be able to see it at all. No one else ever drives my car so it can’t be a profile thing.

PSIN · 08-04-2023, 11:55 AM

Happened this to me since 2018. It happened with the right mirror aswell.

ShaunM40i · 02-08-2024, 03:35 PM

Ever find a solution?

Rook24V · 02-08-2024, 04:35 PM

It happened to me twice, but I found I was using the second key to unlock the car. As long as I've stuck with my main key it's not done it since.

Leem40i · 02-08-2024, 07:29 PM

The position of the HUD is also controlled by the memory seat. Make sure when you have the HUD positioned where you like it that you save it to your number one or number two seat memory, whichever you use

07-03-2020, 04:15 PM	#1
PostModernHero Second Lieutenant 144 Rep 245 Posts Drives: 2020 X3 M40i Join Date: Apr 2010 Location: Renton WA iTrader: (0)	HUD dropping position As I'm taller and have my seat at the lowest setting, I have to adjust my HUD higher up to be able to see it. Well a couple of times already (car is 3 months old), I have had to re-adjust the HUD position as it has suddenly dropped below where it is viewable again when I enter the car. Anyone else experience this issue where the HUD loses it's position setting?? __________________ My Garage Former: 2006 E90 330i, 2011 E91 RWD MSport Current: 2012 F30 328i, 2020 G01 M40i
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07-03-2020, 06:09 PM	#4
Morangers7 Private First Class 152 Rep 120 Posts Drives: 2022 BMW X3MC Join Date: Jul 2020 Location: NJ iTrader: (1)	It's funny I actually had to just readjust mine last week! I was wondering if I hit something by mistake. My car is newer as well. Got it in November.
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07-03-2020, 09:09 PM	#5
aftercorbu First Lieutenant 405 Rep 380 Posts Drives: 20 M2C, 20 S3 Join Date: Oct 2011 Location: South Carolina iTrader: (1)	Yes me too.
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07-03-2020, 11:27 PM	#6
VipinLJ Petrolhead 1942 Rep 3,521 Posts Drives: ‘20 330i,‘16 X3,‘18 SQ5,‘17 A7 Join Date: Nov 2019 Location: Illinois iTrader: (2)	Has happened to me a few times in my G20 330i too! __________________ Current: 2020 BMW 330i xDrive 2018 Audi SQ5 Prestige 2017 Audi A7 Prestige
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07-04-2020, 01:50 AM	#7
Admiral Lieutenant 776 Rep 593 Posts Drives: 2019 BMW X3 2.0D X Line G01 Join Date: Nov 2019 Location: Cymru UK iTrader: (0)	Your not alone, it has happened twice in the six months I have had the car, when checking it seemed to change from my profile to my wife's, so I had no problem resetting, my wife said that she had not driven it or played around with the settings
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07-05-2020, 01:41 PM	#10
49design New Member 0 Rep 9 Posts Drives: 2013 BMW X3 xDrive35i Join Date: May 2013 Location: Oakland, California iTrader: (0)	2019 X3 HUD Position Does Not Hold 2019 X3 30i with HUD mine does the same thing, I'm shorter, tried to raise it's position but it drops back down to the lowest position right away. I just let it go and live with it as it isn't terrible or un-workable.
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07-05-2020, 08:58 PM	#11
m3_08 Lieutenant 601 Rep 531 Posts Drives: 2023 M8 conv, IX M60, model Y Join Date: May 2015 Location: ATL iTrader: (0)	its old, common problem with bmws. Not just HUD but randomly forgetting mirrors or seats or radio stations or HUD set up.
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07-06-2020, 03:06 PM	#12
spta97 Colonel 1394 Rep 2,221 Posts Drives: BMW 2020 X3MC Join Date: Aug 2008 Location: New York iTrader: (0)	Interesting - on my F97 I have the same issue and thought it was only me.
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07-06-2020, 04:12 PM	#13
titomi Colonel 926 Rep 2,046 Posts Drives: X3 G01 30i xDrive Join Date: Feb 2018 Location: EU iTrader: (0) Garage List 2018 X3 G01 [0.00]	I for once never noticed this behavior. MY18. It was never updated by the dealer. __________________ '18 G01 X3 xDrive 30i xLine, Sophisto grey, Vernasca Mocha, Adaptive
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07-07-2020, 03:50 AM	#15
comber Lieutenant 328 Rep 501 Posts Drives: 2021 X4 M40i Join Date: Apr 2018 Location: Spain iTrader: (0)	Athough you have only one profile, you have to assign that profile to every key you use with the car. It has happened to me, but only when I have used a key without any profile assigned. For example, I got my new Activity Key last Saturday, and the first time I have used it, I had to assign my profile to it so HUD, mirrors and everything were set automatically to the right position.
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07-07-2020, 06:28 AM	#16
Pete 540 Registered 2 Rep 3 Posts Drives: 2019 BMW G05 X5, 2015 BMW 640 Join Date: Jun 2020 Location: New Jersey iTrader: (0)	Had same issue on my X5, solved by moving the position to a higher level on the HUD. Apparently was a bug in that particular setting.
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08-04-2023, 09:48 AM	#18
ShaunM40i Private 42 Rep 54 Posts Drives: BMW X3 m40i Join Date: Feb 2019 Location: Uk iTrader: (0)	I have noticed mine definitely dropping also. It’s now on the highest setting, but still just visible. I have my seat at it lowest position, but 6ft tall. I think anyone shorter wouldn’t be able to see it at all. No one else ever drives my car so it can’t be a profile thing.
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08-04-2023, 11:55 AM	#19
PSIN Registered 0 Rep 3 Posts Drives: BMW X3 Join Date: Aug 2023 Location: Ro iTrader: (0)	Happened this to me since 2018. It happened with the right mirror aswell.
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02-08-2024, 03:35 PM	#20
ShaunM40i Private 42 Rep 54 Posts Drives: BMW X3 m40i Join Date: Feb 2019 Location: Uk iTrader: (0)	Ever find a solution?
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02-08-2024, 04:35 PM	#21
Rook24V Private 33 Rep 56 Posts Drives: 2018 X3 m40i Join Date: Aug 2007 Location: Greater Seattle Area iTrader: (0)	It happened to me twice, but I found I was using the second key to unlock the car. As long as I've stuck with my main key it's not done it since.
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02-08-2024, 07:29 PM	#22
Leem40i Second Lieutenant 114 Rep 229 Posts Drives: X4 M40i Join Date: Jul 2023 Location: Florida iTrader: (0)	The position of the HUD is also controlled by the memory seat. Make sure when you have the HUD positioned where you like it that you save it to your number one or number two seat memory, whichever you use
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