Waiting for the MSO?

STooK · 12-11-2019, 06:58 PM

I’ve been trying to collect my wife’s new X3 from the dealership but they’re telling me that they’re still waiting for the MSO (manufacturer’s state of origin). The cars been at the dealership since this past Sunday (delivered from SC) and now I’m getting impatient.

What exactly is this MSO and where is it coming from and how long does it take? The car I’m waiting for is a dealer lot car so I’m hoping they’re not trying to jerk me somehow. Has this happened to anyone? I’ve been leasing for 10 years and I’ve never even heard of a MSO. Also I’m in NY if that matters. Just frustrated because I wanted the car yesterday!

IK6SPEED · 12-11-2019, 07:11 PM

Quote:

Originally Posted by STooK

I've been trying to collect my wife's new X3 from the dealership but they're telling me that they're still waiting for the MSO (manufacturer's state of origin). The cars been at the dealership since this past Sunday (delivered from SC) and now I'm getting impatient.

What exactly is this MSO and where is it coming from and how long does it take? The car I'm waiting for is a dealer lot car so I'm hoping they're not trying to jerk me somehow. Has this happened to anyone? I've been leasing for 10 years and I've never even heard of a MSO. Also I'm in NY if that matters. Just frustrated because I wanted the car yesterday!

A MSO is essentially the title from the Manufacturer.

The Dealer signs an MSO over to the State for Registration and License.

Without a MSO, the car cannot be sold or registered.

hinckley · 12-11-2019, 07:22 PM

Right. Your dealer buys the car and takes title from BMWNA and then sells the car to you. The MSO proves that the dealer owns the car that they're selling. The problem is likely with BMWNA, not your dealer (who after all, would like to record a sale).

BobsM3Coupe · 12-11-2019, 07:48 PM

MSO gets shipped with the car from the VPC. Dealer probably lost it and now has to wait for BMW to send them a replacement.

STooK · 12-11-2019, 09:02 PM

Thanks guys, I figured it should come with the car as well but I guess it didn’t. Anyone know how long something like this could take? Really need to pick up the car this week as we’ve been sharing a car while waiting for the car to come in.

jaychoy912 · 12-11-2019, 10:07 PM

I thought it stood for mclaren special operations

muanis · 12-11-2019, 10:54 PM

Out of curiosity, how long it took from waiting carrier assignment to get to the dealer?

STooK · 12-12-2019, 09:54 AM

Quote:

Originally Posted by muanis

Out of curiosity, how long it took from waiting carrier assignment to get to the dealer?

BMW genius told me it was done being built last thursday, it was on the truck friday, and arrived at the dealer by sunday.

12-11-2019, 06:58 PM	#1
STooK Lieutenant Colonel 726 Rep 1,974 Posts Drives: 2013 E92 M3 ZCP Join Date: Sep 2011 Location: NY iTrader: (6)	Waiting for the MSO? I’ve been trying to collect my wife’s new X3 from the dealership but they’re telling me that they’re still waiting for the MSO (manufacturer’s state of origin). The cars been at the dealership since this past Sunday (delivered from SC) and now I’m getting impatient. What exactly is this MSO and where is it coming from and how long does it take? The car I’m waiting for is a dealer lot car so I’m hoping they’re not trying to jerk me somehow. Has this happened to anyone? I’ve been leasing for 10 years and I’ve never even heard of a MSO. Also I’m in NY if that matters. Just frustrated because I wanted the car yesterday! __________________ 2013 BMW E92 ///M3 AW/BLK ZCP CF Roof 6 Speed - Perfection 2011 BMW E90 328i xDrive Space Grey/Black - Daily 2011 BMW E93 ///M3 MW/FR/BLK 6 Speed - Gone but not forgotten
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12-11-2019, 07:22 PM	#3
hinckley Brigadier General 3493 Rep 3,213 Posts Drives: '24 M4C Conv Join Date: Mar 2010 Location: South Florida iTrader: (1)	Right. Your dealer buys the car and takes title from BMWNA and then sells the car to you. The MSO proves that the dealer owns the car that they're selling. The problem is likely with BMWNA, not your dealer (who after all, would like to record a sale). __________________ CURRENT: '24 M4C Conv RETIRED : '23 M8C Conv \| '20 X4 M40i \| '18 M4 6MT \| '13 M5 6MT \| '08 550i 6MT \| '04 545i 6MT \| '98 540i 6MT \| '94 530i 5MT \| '84 528e 5MT Other retirees from Chevrolet, Buick, Subaru, Honda, Acura, Merkur(!), Volvo, Saab, Audi and Porsche
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12-11-2019, 07:48 PM	#4
BobsM3Coupe Brigadier General 1454 Rep 3,928 Posts Drives: X5MC Join Date: Nov 2009 Location: California iTrader: (4)	MSO gets shipped with the car from the VPC. Dealer probably lost it and now has to wait for BMW to send them a replacement.
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12-11-2019, 09:02 PM	#5
STooK Lieutenant Colonel 726 Rep 1,974 Posts Drives: 2013 E92 M3 ZCP Join Date: Sep 2011 Location: NY iTrader: (6)	Thanks guys, I figured it should come with the car as well but I guess it didn’t. Anyone know how long something like this could take? Really need to pick up the car this week as we’ve been sharing a car while waiting for the car to come in.
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12-11-2019, 10:07 PM	#6
jaychoy912 Enlisted Member 16 Rep 40 Posts Drives: X3 M40i Join Date: Dec 2019 Location: Canada iTrader: (0)	I thought it stood for mclaren special operations
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12-11-2019, 10:54 PM	#7
muanis Registered 0 Rep 2 Posts Drives: Toyota RAV4 Join Date: Nov 2019 Location: Brooklyn, NY iTrader: (0)	Out of curiosity, how long it took from waiting carrier assignment to get to the dealer?
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