09-10-2019, 08:29 AM | #23 | |
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This is what I received when I asked about the pro-rated refund: ------- Dear Customer, Thank you for contacting BMW Assist Customer Care. If you do decide to purchase one of our services and find you are not satisfied or vehicle is disposed, you may request a refund for any unused service time remaining. You can purchase services through the ConnectedDrive Portal or by calling us at 888-333-6118 and reference this email and a specialist will take your necessary information to do so in a secure manner. Should you have further questions or need additional information, you may reply directly to this e-mail. Our days of operation are Monday-Friday; 8:30 AM-5:30 PM EST. Sincerely, ConnectedDrive Services Customer Care Fax: 888-226-9492 PO Box 100035 Fort Lauderdale, FL 33310
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09-14-2019, 08:29 AM | #24 | |||
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09-15-2019, 04:54 PM | #25 |
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09-15-2019, 11:20 PM | #26 |
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