05-12-2020, 07:39 PM | #67 |
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If VRSF wants to improve their sales and customer service, they could easily but together some instructions and supply brackets that work. Supplying brackets with an F25 intercooler that don't even match the stock hole pattern is just lazy and poor service. Without even a mention or warning to customers of how to modify them. At least slot the dam things.
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evilchargerfan286.50 |
05-13-2020, 07:11 AM | #68 |
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Who says the revised brackets don't match up? Most customers don't have any problems with the brackets when installing this intercooler.
The main problem is that there are individuals who don't have experience installing parts that require minor modification who struggle with the install when they should be bringing these parts to a qualified professional. If you've had experience installing something like this in the past, it's generally fairly simple but there's no instruction manual that's going to fix inexperience. |
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05-13-2020, 07:40 AM | #69 | |
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Those steps are proper business steps for anyone who strives to improve. Then instead of complaints by forum members, you'd get praise. Praise = satisfied customers = increased sales. We don't want to buy from companies that people are complaining about. It only takes one complaint posted by a valued member for you to incur missed opportunities. What I read earlier turned me off and I was about to go to your site and look around. For every one forum member who posts here, there are 10 who don't but are avid readers and potential customers. The choice is yours. |
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najnad180.00 evilchargerfan286.50 |
05-13-2020, 09:01 AM | #70 | |
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We've been in business for over 12 years and we've continually made improvements to our products in order to ensure our customers have the best experience with said product. For example there was an initial complaint about the brackets and we made the necessary modifications to resolve those issues. Since then, we haven't had any issues with these brackets. Please don't assume that we don't take our customers feedback seriously. It's what we've been doing for over a decade. |
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taliastarr230.00 |
05-16-2020, 11:05 AM | #71 | ||
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07-09-2020, 11:43 AM | #72 | |
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07-09-2020, 12:35 PM | #74 | |
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It looks like we made the mistake of not updating the website regarding our inventory status. I apologize greatly for the inconvenience and I'll make sure we put measures in place to avoid this from happening again in the future. |
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07-09-2020, 01:58 PM | #75 | |
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Interesting, post #75 suggests to use a PM as a form of communication.
I was reprimanded for using incorrect channels of communications, and was told email is preferred: Quote:
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n55david1322.00 |
07-09-2020, 06:06 PM | #76 |
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Lame...almost as bad as ordering from sketchy Chinese websites
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evilchargerfan286.50 |
07-09-2020, 07:24 PM | #77 |
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Sorry guys, we're working on getting the new support portal up. Our staff is a bit over worked at the moment but we should be caught up with any pending emails by tomorrow afternoon.
I'll personally handle these issues through tonight. |
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12-09-2020, 12:12 AM | #78 |
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I ordered FMIC from VRSF for my BMW X3 N55. Everywhere they said that you need 1.5hrs to do the job. It actually took me 45min on my driveway., and i'm not a mechanic. I was reading all the comments since the beginning. It is correct that not everything was 'plug'n'play, but wasn't as bad as people are telling. You just use little common sense and everything goes where it should. So far i'm really satisfied with the intercooler.
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12-23-2020, 07:09 AM | #79 |
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I installed the vrsf IC very recently. the brackets I received were complete garbage, you're better off making your own. its in my video on YouTube fyi.
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evilchargerfan286.50 |
07-06-2021, 02:50 AM | #80 |
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For those of you doing the FMIC install, do you guys have any tips on how to do the charge pipe?
I notice that the lower charge pipe goes pretty down far, did you guys attempt this from the top up or bottom underneath?
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07-06-2021, 02:15 PM | #81 |
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remove the oem from.the top and it really doesn't matter beyond that. you can do it both ways since the charge pipe is 2 pieces. I believe I put the lower portion in through the top then obviously finished it from the bottom.
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12-07-2021, 01:31 AM | #82 |
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Does the new VRSF HD intercooler come with these brackets now as standard?
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12-07-2021, 07:58 AM | #83 | |
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the brackets are garbage though. don't let the comments by vrsf fool you, they are garbage, updated or not.
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tracer bullet3667.00 evilchargerfan286.50 |
12-07-2021, 09:26 AM | #84 |
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Any recommendations on a better fitting intercooler then? Or would you still recommend VRSF?
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12-07-2021, 10:40 AM | #85 | |
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12-07-2021, 02:47 PM | #86 |
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12-07-2021, 06:52 PM | #87 | |
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12-08-2021, 09:31 PM | #88 |
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I'm debating between vrsf and arm for the intercooler, size-wise vrsf is what I'm leaning towards. How bad are the supplied brackets and how hard is it to make your own?
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