01-30-2014, 04:25 PM | #67 |
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Nope. I checked with the dealer and I guess they are still working on the fix. I've been driving around in a brand new 2014 320i which has been okay but it certainly isn't the x3 i bought.
They've said a couple of times that they could put a new PDM in as a temporary measure and I can bring it in when the new PDM is available but with the weather swings we've been having that wasn't even an option from my perspective. Also, having their loaner keeps some onus on them to get it fixed. I expect it will be another 2 weeks. We should get a pool going. |
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01-31-2014, 02:18 PM | #68 |
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Latest update from my dealer:
"Nothing yet, they are still testing and looking at an option of fixing the issue via software as cycling power through the module prior to start up fixes the issue. Should know more early next week." |
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02-02-2014, 04:33 PM | #69 | |
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My dealer just pushed me out with new PDM. Although they did tell me that it is the same PDM, just the new part. I am not even sure it is new, probably they just removed it from another car to get rid of the customer's cars as quickly as possible. They know that the issue will reoccur but they were hoping that Punxsutawney Phil would not see his shadow and the early spring will make the issue non-reproducible. I am looking forward to another cold blow to have this issue reoccurring. This time, when the temperature will be low enough I will be driving, not my wife. I will carefully film and document everything And if it happens again with new PDM I will definitely have a reason to be very angry about BMW releasing the car knowing that it has a safety issue. |
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02-03-2014, 12:27 PM | #70 |
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Drivetrain Malfunction
We got this BMW X3 in October 2013. We had DRIVE TRAIN MALFUNCTION Error 3 times so far. Pattern seems to be exactly as described by others.
Since Dec 13, this Vehicle is at the Dealership. When enquired, BMW Canada wrote back about Power Distribution Module has been identified and the factory Engineers are working for a fix. Interestingly BMW Canada has offered 2 Year Extended Warranty to us. Not sure only to us or Why for us? Anybody else out there been offered this Complimentary Gesture to restore faith in the Brand? |
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02-04-2014, 10:19 AM | #72 | |
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Dilawri doesn't know of the issue???
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Sounds like darcyb62 knows this is an issue. can you come to my house and fix it....lol I just got my first "used" BMW and love it but drove my kids to school and came back and the car didn't start. i called roadside and while on the phone i tried again about 5min and it started? is this the same issue? i did get that warning on the display. So i called the the dealer Dilawri and asked about it and they told me that they don't know of this issue? should i even go there if they don't know? I spoke to a service advisor didn't get the name but i should call back to get the name. does anyone know who i can speak to there that knows whats going on and will get my car fixed? Thanks Tom |
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02-04-2014, 11:34 AM | #73 | |
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They know. They have 5 or 6 X3s waiting for the fix. Talk to Dallas. |
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02-04-2014, 02:24 PM | #74 | |
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02-04-2014, 02:34 PM | #75 | |
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I am actually surprised with the rather dramatic variances in dealer response. |
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02-04-2014, 03:48 PM | #76 |
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Drivetrain Malfunction
I am aware there are no Lemon Laws in Canada.
If a car needs to be out of service in a shop for an extended period - above 4 weeks - or the Dealer cannot fix the original problem in 3 times - there are good chances that the court could order a buy back. I maybe wrong here. But I am thinking of taking a Legal Consultation on this. This applies to the first 3 years under 160000 kms. Is BMW Canada still selling this X3 2014 or has stopped marketing it If they are selling - is the Defective PDM being disclosed prior or not Would be interested to know this. |
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02-04-2014, 03:55 PM | #77 |
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It is actually not a defective PDM. It is the placement of the PDM on the X3. My wife's 2013 X3 was "grounded" due to this, but my 2013 335iX -- which has the exact same part is good to go, as the PDM is tucked up and hidden.
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02-04-2014, 05:24 PM | #78 | |
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If my car dies for the third time I will take them to the court, I swear. Both, including the dealer for releasing the car with known safety defect. |
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02-05-2014, 06:29 AM | #79 | |
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drive train malfunction
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But at the same time it makes me worry if our car is more defective than any other car with PDM issues needing that Extra Warranty. Anyway, I wrote back to BMW Canada saying that we do not want to drive this BMW risking our life and limb till it is permanently fixed 100% for good and we wanted to know if there any other options other than 2 EW. Guys driving out this BMW with PDM issues - beware this car can stall or come to a stop in a critical situation like overtaking or going uphill and meet with a an accident. It will be impossible to prove the accident was caused by PDM related issue. Sincerely, BB |
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02-06-2014, 08:12 AM | #80 | |
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I am sure there was some pressure from BMW to get the cars out. Otherwise, how come I was told on Thursday that they do not expect my replacement part any time soon as there is no even tracking number for it (supposed to be shipped from Germany) and then they call me on Monday telling that the car is fixed and the part is installed. I bet it was removed from another car My dealer seems to be willing to discuss the options, just got an email from them. Not sure what sort of discussion we will have, I doubt it will be useful. But they are few km from my place and if the car dies there - no towing will be needed Safe trip, in a way. But, anyway, thanks a lot for sharing your experience. At least it sets the bar at certain level. Personally, in addition to the extended warranty I would ask for new AGM battery. Hell knows how that electrical issue might have affected the life span of the car's battery but for sure if I come with the dead battery 6 months from now they will proudly pull out the data from the car, look at my trip distances and say "your fault, poor driver profile". |
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02-06-2014, 09:57 AM | #81 | |
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I told them from the get-go that this could go one of two ways and how it goes is really in there hands. They certainly accepted the challenge and I think excelled here. |
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02-07-2014, 05:50 AM | #82 | |
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Drivetrain Malfunction
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02-10-2014, 09:31 AM | #84 | |
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I had a chat with my dealer, we are not done yet, just started talking about "what's next". BMW Canada clearly does not care too much, they only care about bad publicity - so, probably, my dealer is the only party that is somewhat interested in keeping me more or less happy - to a limit, of course. As for any litigation we all know that it is, for sure, costly and, for sure, the end result is not guaranteed. Since there is no law, it is up to the judge to decide if X days at the bay is "too long" or "acceptable". So, basically, I am now trying to decide if I should give this car a chance to prove that it is not as bad as it appears to be so far (with all risks associated) or sell it, at loss of ~$1K/month, and move over to another brand. I am currently thinking about Acura MDX but, of course, it is just a thought. After spending over $60K cash on that BMW I was really hoping not having to spend any more $K on changing the cars (or on the car in general) for at least next ~2-3 years. So, trading the cars at this point seems to be not very practical (mathematically speaking). Of course, the leasing is an option too... I am going to complete my research on "what else if not BMW X3" and will see what does the dealer have to say about me keeping the car for longer to give it a chance. I think the offer of extended warranty is the minimum that I would consider. Not that I would keep this car that long but it would be a gesture that I may appreciate + it would give me some confidence that I won't be footing the bill of $5K for repairs in a couple of months after the original warranty is over. And, probably, the cost of this extended warranty (what I would need to pay if I was to buy it) would be about the adequate compensation for my past troubles with the car - but not for the future ones if that trend continues. |
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02-10-2014, 10:59 AM | #85 |
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I thought that I would add to the thread that my 2013 X3 2.8 bought on Dec 23, 2013 has received this Drivetrain Malfunction error twice; and both happened exactly as others in this thread stated. Started car and drove the kids to school, where the car was turned off to get the kids inside, went back outside and could not start the car for 10 minutes.
I'm located in Chicago and both days was extremely cold temperatures (-20 and -10) that swept through the area. I reported the first one to MotorWerks in Barrington (place of purchase) and they said 'It's just the cold weather, it will be fine'. Now that it's happened a second time and researching (thank you to this forums group) I have requested a long-term BMW loaner until the PDM defect is fixed. It's unfortunate that the X3 has a defective design flaw, but I fully expect BMW and MotorWerks to honor my request... I can't have my wife and kids driving in a car that might not start because they turned it off and tried to turn it back on. |
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02-11-2014, 06:56 PM | #86 | |
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The more I think about it, the more it seems to me that this is exactly the case for NHTSA (or Transport Canada in my case). Basically, a third party that is, hopefully, neutral to BMW and prioritizes the driver safety over anything else. They have to perform the independent investigation and decide if these cars are safe to drive until the permanent fix is available. That would be fair, I think. Maybe you should consider at least filing the complaint to NHTSA. I believe the online procedure takes only few minutes. Hopefully if they receive several similar complains they will move. I did the same for Transport Canada. I have found an interesting link: http://www.glassbytes.com/2013/08/pl...unroof-defect/. Not exactly our problem but I do see some similarities. |
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02-12-2014, 03:27 PM | #87 |
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DarcyB:
Do you have any BMW documentation that my local BMW service shop could cross reference? It seems your case is leading the way and my dealer is starting down the path of a fuel sensor. They were very interested in learning more about the PDM failure and they said they have seen a 'few' BMW's in the cold weather have this error. Thank you, |
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