[avi66]

Originally Posted by spangle1980

If you took the speaker out and marvelled at the absolutely shite quality of the drivers this would not be a surprise. Which is why quite a few people have swapped out for better. It's gonna cost ya - but worth it :-?

Did you get your panro roof warranty investigation sorted or are they still arguing it was caused when fitting non approved door speakers ?

[spangle1980]

I don't know what was worse - the fact that they tried to swerve going for the roof because "they thought the noise was coming from the door" then realised I had upgraded speakers (I told them they were "shite" also so why would one not). Anyhow they eventually conceded their train of though was stupid.

So yes they looked at the roof, although like many times and cars in the past they didn't fix it. I'm seriously thinking if I get another car not getting a sunroof.

[avi66]

Originally Posted by spangle1980

So yes they looked at the roof, although like many times and cars in the past they didn't fix it. I'm seriously thinking if I get another car not getting a sunroof.

Yup, it seems BMW can't make or fit a sunroof that lasts more than a day.

I'm shocked at how many people post issues with parts fading or seals shrinking over a very short period of time. Certainly puts me off owning a BMW, no chance of one out of warranty.

It feels like BMW now produces cars that now last 1-2 years tops.

Cheaper to save money upfront by using reduced quality designs or components, and fix via warranty if an owner cares enough about it.

[gym_carrey]

Originally Posted by dinan5m3

Unless the OP lives in Canada (???) out in middle of nowhere (???), find out where your local PUMA source rep is from the local parts/service departments. Local dealer service/parts people work with their local PUMA rep(s) "all the time". And these PUMA rep(s) are helpful in diagnosing, troubleshooting symptoms in few cases far better than the techs at the service center.

And 2020 MY? If the warranty hasn't expired yet, why not have a visit with local service center to go over the issue(s) to see what is/are out of spec? Unless the OP is nowhere close to the service center. Discussing in the forum is helpful, but we are all comes down to it, "hobbyists". Unless you run into any forum member with bmw, b&w, hk, etc. badges on them, then they are "not" authoritative. Go talk to the authoritative sources (also).

Of course if no warranty, then sorry, SOL.

You’re right on many accords.
1. I’m in Canada

2. The dealer is a bit away from my reach but that’s not the issue. They are very “less helpful”. I had to get my front passenger side ambient light replaced as it was significantly dim from the rest and it took 4 visits just to get it addressed and fixed. Even then, I have a note on the Job order saying “observe and report”.

If i go in for any rattles, squeaks or anything the dealership always claims “they cannot replicate the sound” and all it takes me is to go back on the route home. Funny when I asked them to drive on the same route home they said “we won’t drive that road just to test a squeak”.

3. I do have warranty that just expired as well as extended warranty. However the dealer did mention that since my car is very low in kms, “some things can be addressed under goodwill”.

At this point it’s getting pretty frustrating as I have quite a bit of door rattles and on the other side I can’t deafen myself with music either.

For now, at least the CG-Precisions downpipe keeps me happy when I put my foot down.

[gym_carrey]

Originally Posted by avi66

This is the original PUMA reference if your car fits the profile.

The PUMA measure for this is: DE 65463809-01 - 17.11.20

AFAIK this relates to the HK Booster only, which only powers the two under seat woofers, see pdf below. If your RAM is faulty it won’t be covered by this.

US based info https://static.nhtsa.gov/odi/tsbs/20...88953-9999.pdf

Please let us know how you get on talking to a HK specialist at BMW, and good luck. Just a suggestion but look at the RAM/Booster labels/part number as suggested, as you may be asked for this info.

Very handy, thank you.

But here’s the thing, when the bass kicks in, the crackling sound is gone. It’s more so the vocals.

This week, i even turned down the sound settings in -ve and found that even at full volume i can’t get rid of that crackling sound.

I was going to code in the b&w preset just to see if the issue lingers on but that will only worsen the situation if I have to get it addressed by the dealer.

[avi66]

Originally Posted by gym_carrey

Very handy, thank you.

But here’s the thing, when the bass kicks in, the crackling sound is gone. It’s more so the vocals.

This week, i even turned down the sound settings in -ve and found that even at full volume i can’t get rid of that crackling sound.

I was going to code in the b&w preset just to see if the issue lingers on but that will only worsen the situation if I have to get it addressed by the dealer.

It doesn't appear to be related to the booster in which case, so that leaves the RAM, speakers, or harness if it's a hardware issue. I think you need a dealer visit to force the issue with them.