Scratch interior pillar. Advice?

DT604 · 10-24-2022, 12:50 AM

I couldn't wait 4 months for a new build so I bought a demo at full MSRP with the dealer . I received the car with 3000km on it the condition on the car is like new but I noticed that the seat belt pillars are heavily scratched. Any advice if I can order and replace the panel or how to fix this.

Thanks in advance

spangle1980 · 10-24-2022, 02:51 AM

You'd have to be handy with tools ...

Cabman · 10-24-2022, 03:36 AM

I would bring it back to the dealer for replacement under warranty. Didn't it come with a new car warranty?

spangle1980 · 10-24-2022, 03:55 AM

+1 - actually a really good point - do what Cabman said first before venturing into that black hole :-)

glennbk · 10-24-2022, 04:12 AM

Do you think some Xpel film put over the area would prevent this?

avi66 · 10-24-2022, 05:16 AM

Quote:

Originally Posted by glennbk

Do you think some Xpel film put over the area would prevent this?

It's fabric finish similar to the roof lining so very unlikely Xpel would help. Just set the set belt buckle position holder lower so the buckle sits over the hard plastic trim and film/adhesive felt may help in this area.

I assume the damage was caused by nails/jewelry when reaching for the buckle.

330dMSXD · 10-24-2022, 07:42 AM

Quote:

Originally Posted by DT604

I couldn't wait 4 months for a new build so I bought a demo at full MSRP with the dealer . I received the car with 3000km on it the condition on the car is like new but I noticed that the seat belt pillars are heavily scratched. Any advice if I can order and replace the panel or how to fix this.

Thanks in advance

Those 'scratches' appear to have been caused by the seat belt buckle when it has returned to its parking place.

A good stiff bristle brush should remove those marks.

dmanb2b · 10-24-2022, 06:35 PM

I doubt it's a warranty claim, but you could attempt to ask the dealer to replace in good faith. I have the same wear on ours. Good old diamond ring marks.

freshxdough · 10-25-2022, 02:17 PM

Quote:

Originally Posted by Cabman

I would bring it back to the dealer for replacement under warranty. Didn't it come with a new car warranty?

Scratches/damage isn't covered under new vehicle warranty

mclaren7 · 10-06-2023, 09:47 PM

Hi D604

Did BMW fix the issue? I got similar scratches

Thank you

thepianist1 · 10-06-2023, 10:33 PM

Someone had recommended some sort of plastic putty for fixing deep scratches in plastic in one of my posts

10-24-2022, 12:50 AM	#1
DT604 Registered 0 Rep 2 Posts Drives: BMW X3 Join Date: Oct 2022 Location: Canada iTrader: (0)	Scratch interior pillar. Advice? I couldn't wait 4 months for a new build so I bought a demo at full MSRP with the dealer . I received the car with 3000km on it the condition on the car is like new but I noticed that the seat belt pillars are heavily scratched. Any advice if I can order and replace the panel or how to fix this. Thanks in advance Attached Images
	Appreciate 0 Tweet Quote

10-24-2022, 02:51 AM	#2
spangle1980 Deadly 1364 Rep 2,115 Posts Drives: X3 M40d BG LCI Join Date: Jun 2018 Location: UK iTrader: (0)	You'd have to be handy with tools ...
	Appreciate 0 Quote

10-24-2022, 03:36 AM	#3
Cabman First Lieutenant 182 Rep 374 Posts Drives: 2022 X3 M40i Join Date: Dec 2018 Location: MD iTrader: (0) Garage List 2022 X3 M40i [0.00]	I would bring it back to the dealer for replacement under warranty. Didn't it come with a new car warranty?
	Appreciate 0 Quote

10-24-2022, 03:55 AM	#4
spangle1980 Deadly 1364 Rep 2,115 Posts Drives: X3 M40d BG LCI Join Date: Jun 2018 Location: UK iTrader: (0)	+1 - actually a really good point - do what Cabman said first before venturing into that black hole :-)
	Appreciate 0 Quote

10-24-2022, 04:12 AM	#5
glennbk Major 646 Rep 1,184 Posts Drives: 2023 BMW X3 M40i Join Date: Oct 2022 Location: Dallas, TX iTrader: (0)	Do you think some Xpel film put over the area would prevent this?
	Appreciate 0 Quote

10-24-2022, 06:35 PM	#8
dmanb2b Banned 2155 Rep 3,360 Posts Drives: G07, F97, F30, E90, E46, E30 Join Date: Jul 2016 Location: NY iTrader: (5)	I doubt it's a warranty claim, but you could attempt to ask the dealer to replace in good faith. I have the same wear on ours. Good old diamond ring marks.
	Appreciate 1 Alias1431806.50 Quote

10-06-2023, 09:47 PM	#10
mclaren7 Registered 0 Rep 3 Posts Drives: BMW 420i Join Date: Oct 2023 Location: SG iTrader: (0)	Hi D604 Did BMW fix the issue? I got similar scratches Thank you
	Appreciate 0 Quote

10-06-2023, 10:33 PM	#11
thepianist1 First Lieutenant 40 Rep 329 Posts Drives: BMW X3 G01 Join Date: Jan 2023 Location: Virginia iTrader: (0)	Someone had recommended some sort of plastic putty for fixing deep scratches in plastic in one of my posts Last edited by thepianist1; 10-06-2023 at 10:41 PM..
	Appreciate 0 Quote