Can't log in to the IOS 7.0.3 app

Esteban · Yesterday, 03:39 PM

Tried to go on the app today and I was logged out. Tried to log in and it said invalid username or password. Tried again, same result. Went to the desktop version and changed my password and logged out and back in and it worked fine. Tried to log in on the app with the new password and it said invalid username or password again. @apptest, can you help?

Esteban · Yesterday, 04:58 PM

Deleted and reinstalled the app. Still can't log in on the app.

Esteban · Yesterday, 05:17 PM

apptest, was thinking of making a burner account using my same phone and seeing if it would log me out and then not recognize my password. Would this be helpful to you in diagnosing and fixing the problem?

apptest · Yesterday, 06:55 PM

Hi, can you try now and see if it works for you?

Esteban · Yesterday, 07:26 PM

Quote:

Originally Posted by apptest

Hi, can you try now and see if it works for you?

Yes, it does. Thanks.

Yesterday, 03:39 PM	#1
Esteban Major General 79567 Rep 7,248 Posts Drives: a slow car fast Join Date: Jun 2014 Location: SoCal iTrader: (0)	Can't log in to the IOS 7.0.3 app Tried to go on the app today and I was logged out. Tried to log in and it said invalid username or password. Tried again, same result. Went to the desktop version and changed my password and logged out and back in and it worked fine. Tried to log in on the app with the new password and it said invalid username or password again. @apptest, can you help?
	Appreciate 0 Tweet Quote

Yesterday, 04:58 PM	#2
Esteban Major General 79567 Rep 7,248 Posts Drives: a slow car fast Join Date: Jun 2014 Location: SoCal iTrader: (0)	Deleted and reinstalled the app. Still can't log in on the app.
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Yesterday, 05:17 PM	#3
Esteban Major General 79567 Rep 7,248 Posts Drives: a slow car fast Join Date: Jun 2014 Location: SoCal iTrader: (0)	apptest, was thinking of making a burner account using my same phone and seeing if it would log me out and then not recognize my password. Would this be helpful to you in diagnosing and fixing the problem?
	Appreciate 0 Quote

Yesterday, 06:55 PM	#4
apptest all I do is test!!6 5414 Rep 1,004 Posts Drives: I lost count of how many2 Join Date: Aug 2010 Location: Akcent3 iTrader: (0) Garage List 2027 bmw is great 👍 [10.00] 2025 tezting the app [0.00]	Hi, can you try now and see if it works for you?
	Appreciate 1 Esteban79566.50 Quote