I've had 2 trade assists through BMWNA. This is their way of avoiding the car becoming a "lemon".
You will likely be offered a new car with a credit equal to what your original car cost less a mileage charge for the number of miles put on the car. If the new car has a higher MSRP you will pay the difference
This was my experience. YMMV.
Good luck on your "trade assists".
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COL(Ret), US Army Hagerstown MD
2019 X5 40i MSport Alpine White/Coffee (my 13th BMW)
2015 Mercedes SL400; 2009 Lexus RX350
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