2017 X3 28i M-Sport, about 25,000 miles.
When the lights are off and the car is running, the instrument cluster displays as the top photo below, the only thing that is illuminated is the small rectangle below the speedometer.
When the lights are on and the car is running, everything is lit up in red, as it should be as shown in the bottom photo.
My question is, when the lights are turned off and the car is running, shouldn't the gauges also be illuminated, only in a white light?
I've checked the iDrive settings, brightness dial settings, etc. Everything looks good.
I took it to my local dealer and they told me that the gauges are NOT illuminated when the lights are off, even though I'm certain they were illuminated and just stopped working one day.
Any insight into this would be greatly appreciated. Am I missing something here?