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For me the ride is firm. Not unhappy with it, but was in line with what I was expecting it to be and what I would like it to be. I am good with it for the driving that I will be doing with it -- back and forth to work, short outings and fun little outings to stretch its legs.
My basis of comparison is tough because this is my first true "M" vehicle. I drive my wife's X7 and that thing rides like a cloud. It has plenty of power for what we need to use it for. During longer trips, it is very comfortable (the massaging front seats certainly help with that too). My previous vehicle was a 2014 640 with an M package. So, not a true "M". It was certainly more comfortable, but there is no comparison with the power and drive handling.
I have only put a little over 100 miles on mine at this point, so we shall see if things change, but I am not disappointed with my choice.
My 2 cents for what its worth.
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