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I've been dealing with this issue in my 2023 X4 M40i since day 1, where I hear the crunching sound when backing up and turning the steering wheel to the right near the limit. Initially occasional, it has become more frequent, causing concern for safety. Despite multiple visits to BMW service centers, the problem persists.
On 7/12/2023 and 10/15/2023 at BMW Steven Creek, they couldn't reproduce the sounds. On 11/3/2023 at BMW Fremont, they claimed it's normal. Finally, on 11/18/2023 at BMW Mountain View, they acknowledged the issue but insisted it wouldn't be a warranty repair.
Considering the safety aspect, should I continue trying different service centers or consider paying out of pocket for the replacements? Any advice on rewiring this situation would be greatly appreciated!
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2004 Toyota Vios | 2004 BMW X3 | 2007 Chrysler Town and Country | 2007 Ford Escape | 2008 Honda CRV | 2017 Nissan Versa Note | 2017 Toyota RAV4 | 2017 Toyota Yaris iA | 2019 Porsche 911 | 2023 BMW X4 M40i
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