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It's not the parking camera for the front view that's on the grille. As pyo mentioned, it's the one behind the windshield, so you'll look near the rear view mirror area from the outside of the car to see the driver's assistance cameras.
If it's sagging, that's the source of the issue. Be prepared to fight the dealership since the only fix will be a windshield replacement and it seems like they're already trying to blame your lowered car. You might need to go to different dealerships to get it taken care of.
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