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      11-09-2021, 12:35 PM   #1
spta97
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Drives: BMW 2020 X3MC
Join Date: Aug 2008
Location: New York

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BMW Says Remote 3D View No Longer Available on 2020 M X3/4 Models?

I searched but didn't find anything...

My remote cameras stopped working through the My BMW app. I haven't looked into it for a while; like a year as I have not gotten out much due to COVID (Error: "Something went wrong with the camera system. Please try again later.")

Today, I called the BWM customer support who informed me the remote 3D view was disabled for MY20 M models.

They sent me the attached which indicates it was removed; dated Aug 25, 2021.

Is anyone else aware of this?

Quote:

*Dates shown above reflect model year (e.g., 2020) or initial production dates (e.g., Mar-19) when feature first became available. Some vehicles are no longer able to access the features due to technology discontinuations such as discontinuation in cellular connectivity.

1-19 Please refer to “Notes and Disclosures to Service Availability Matrix” page for additional information.

Remote 3D View: (indicates 2018 under X3 with footnote 12).
Footnote 12: Feature is available on 2020 X3 and X4 (except X3 M and X4 M) . It is then available on all MY2021 and later X3 and X4, including X3 M and X4 M.
So BMW just disabled a feature which was one of the reasons I bought the car?
Attached Images
File Type: pdf ServiceAvailabilityMatrix 8-25-2021.pdf (162.0 KB, 133 views)
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