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I've not really ever had a problem buying a car, certainly nothing like this. I find the lack of transparency from source to be a bit disappointing, tbh. If there's an issue, no problem, you're trying to sort it, good, that's best practice. Not releasing information and then sending a V5 that implies my liability for the car is a long way from best practice. If you'd tell me the full situation I would be fine with it. But they're not saying anything. Literally, silence. That is poor, very poor. I'm mystified.
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