Quote:
Originally Posted by stevenc
Just a warning to others out there in a similar situation. These mortgages change hands often and quickly. Just because you took out a mortgage with PNC doesn't mean that's who owns it and when someone else owns it, the only thing that can be enforced is the actual terms of the contract, nothing verbal.
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Even if the loan stays put, verbal promises aren't worth much - if whoever owns the loan doesn't care about the customer or bad PR, they don't have to honor squat (although in OP's case, the extent to which he was misled is arguably illegal).
And a previous post called it out, but damn people, spend the hour and read every document. It sucks, but how often are you making such a huge financial move? I read every word of contracts related to my employment (income) or loan activities (expense). Only you are looking out for your own financial interest - "due" your diligence!