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I got confirmation from another BMW NA Rep East saying he's seen this issue before and that indeed it's a bad prep job. I'll be forwarding that to the current local SA and customer relations immediately and showing up at that dealer. I got confirmation via my selling dealer who got in contact with a rep. I really hate people that likes to make things more difficult than it needs to be. Keep in mind, the current rep thats been responding to my claims have been in the PNW/Seattle area.
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