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I agree return shipping should have been paid since the ball was dropped by Dinan. And they should make sure tech sales/customer service/Griffin won't continue to make false promises or statements. Both are enough to leave behind a negative impression.
But just my $0.02 lolo-comp, this hobby is much enjoyable if we don't create arbitrary deadlines for ourselves and actually allow room for Murphy's law. Glad you ended up getting the install done, I'm sure it sounds great. Apologies if my input about the volume levels was off!
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