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Could you have turned the volume down when receiving or making a call..but instead of turning down the volume of what you were listening to…you turned the volume down for the phone call?
The volume of the phone call can only be turned up/down while on a call…make a call and while speaking or being spoken to…turn the volume knob up to see if that fixes the issue.
In my older version of iDrive…it says right on the iDrive screen that phone volume can only be adjusted during a phone call:
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2015 F06 650ix Gran Coupe`(Moonstone/Cohiba Brown)| 2014 F15 X5 50i MSport (Space Gray/Mocha)
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