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      04-24-2024, 07:45 AM   #1
lollipop
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Drives: 2019 X3 M40i
Join Date: Apr 2024
Location: United States

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2019 X3 M40i Emergency Call System Malfunction Issue

I had this same Emergency Call System Malfunction issue twice before.
One time in 2019 and the other in 2021. It was fixed under warranty in both times.

My issues were:
- GPS is off - Navigation says I am somewhere else.
- Bluetooth is working for music, but the mic is not working.
- No voice command - because mic is not working.
- No internet connectivity on vehicle.

Dealer said there was water invasion on the shark fin antenna. And they had to replace the whole TCU both times.

And guess what? Now I am having the same issue again. Current mileage on my car is around 26k.
I am out of warranty right now, and I just dropped my car off for diagnosis at dealer today. I hope the dealer fixes it at no cost as a goodwill, since I constantly have the exact same problem.


Did anyone go through the same issue that I had? I saw few posts about emergency call system malfunction, but I couldn't find someone that had that issue every other year or so.

Is there any action that I can take if the dealer charges stupid amount to fix it? Like contacting BMW HQ, or find a mechanic that charges less, etc?
Appreciate 0