Quote:
Originally Posted by lovec1990
dude you are missing a point your engine warranty is void so that means any engine repairs covered by warranty and free service are not free for you until you can prove that car had oil change.
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I'm not missing the point. Manufacturers have to prove that the failure of the part was directly caused by the missed maintenance they cite in the denial. Are you saying that if the water pump fails they'll deny warranty coverage without proof of oil changes? Although the water pump is technically an accessory, I could make the argument that it is more a part of the "engine" than the turbo is.
At this point, unless I get some quick action from BMW NA, I'm probably going to ask the dealership to order the necessary parts, and then I'll go ahead and install them and recover from them in small claims court later once I have proof of the oil changes that have obviously occurred.
It's unfortunate that I'm going to have to go to these lengths, but I've certainly learned some valuable lessons for future purchases. And I definitely feel stupid for not immediately taking the vehicle back to the dealership I purchased from during the 30 day warranty when I noticed the issue instead of relying on BMW to perform the warranty work. Sorry for the venting.