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      02-27-2013, 04:28 AM   #1
halfalife
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Creaking Moonroof

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Hi, car has done 5000 mile and the moonroof has started to creak....annoying !
I know its been mentioned on here, but has anyone had a dealer fix this problem ?
It would be good to know before I book my car in to get looked at.

Last edited by halfalife; 03-06-2013 at 03:54 PM.
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      02-27-2013, 07:23 AM   #2
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yes there's a solution, applied a felt tape around plastic center piece where it would make contact with glass
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      02-27-2013, 08:31 AM   #3
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Quote:
Originally Posted by nyalpine90 View Post
yes there's a solution, applied a felt tape around plastic center piece where it would make contact with glass
Thanks for that. I have just found the thread, it seems quite a common problem.

Last edited by halfalife; 03-06-2013 at 03:55 PM.
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      02-27-2013, 09:01 AM   #4
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Quote:
Originally Posted by halfalife View Post
Thanks for that. I have just found the thread, it seems quite a common problem.
This is first my BMW, I'm not sure if I'll buy another !
You're not sure if you'll buy another... because of a creaking moonroof?
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      02-27-2013, 09:57 AM   #5
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im sure its been fix by now, its a common issue with new model
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      02-27-2013, 01:17 PM   #6
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Quote:
Originally Posted by halfalife View Post
Hi, car has done 5000 mile and the moonroof has started to creak....annoying !
I know its been mentioned on here, but has anyone had a dealer fix this problem ?
It would be good to know before I book my car in just to get fobbed off again !
After reading the other threads here, including some that had multiple unsuccessful trips to the dealer, I was convinced I'd have to bandaid my own with felt tape.

But, I brought it in to the dealer anyway and they fixed it right the first time.

It's a known issue and there's an internal documented troubleshooting process/fix. If you need, I can dig up my invoice tonight and see what it says.

Mine is a 2013 with roughly 9000 km.
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      02-27-2013, 01:54 PM   #7
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seems to happen when weather became cold, dealer fixed though
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      02-27-2013, 02:03 PM   #8
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Quote:
Originally Posted by Tangsta View Post
After reading the other threads here, including some that had multiple unsuccessful trips to the dealer, I was convinced I'd have to bandaid my own with felt tape.

But, I brought it in to the dealer anyway and they fixed it right the first time.

It's a known issue and there's an internal documented troubleshooting process/fix. If you need, I can dig up my invoice tonight and see what it says.

Mine is a 2013 with roughly 9000 km.
Mine is at the dealers at the moment - they are trying to fix this noise. I'd be grateful if you could let me know what it says on your invoice so I can tell them about it in case they try to tell me that they don't know what the problem is.

Thanks in advance
P
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      02-27-2013, 02:29 PM   #9
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Quote:
Originally Posted by jman103099 View Post
You're not sure if you'll buy another... because of a creaking moonroof?
Its not just the moonroof, I've had a few niggles that you just shouldn't get when you have paid 40K for a car. The car should be bomb proof (not literally), I guess I expected better.
I have attached some foam to the plastic to see if that fixes it, time will tell.
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      02-27-2013, 11:47 PM   #10
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Quote:
Originally Posted by plob View Post
Mine is at the dealers at the moment - they are trying to fix this noise. I'd be grateful if you could let me know what it says on your invoice so I can tell them about it in case they try to tell me that they don't know what the problem is.

Thanks in advance
P
Not sure if this will mean anything to you or your dealer, but here's what it says on my invoice

Quote:
Test plan AM5401-00060-Panorama Roof. Interference Noise. With ref to test plan remove headliner and check tightness of attachment screws. Find several loose. Retighten to correct torque and check alignment of cassette with special tools 54 1 100.
Reassemble headliner and test drive vehicle. Noise no longer present. Diag code D5410-MX000000-12-003
Hope this helps
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      02-28-2013, 07:07 AM   #11
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Great info! If people could post such details from work orders, I think it would benefit all forum members to provide references when researching fixes for various problems.
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      02-28-2013, 10:48 AM   #12
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I have this squeak / rattle. It is only noticeable with the sun shade open. When the car goes in for service I'll have them take a look. I think it will go away when it gets warmer out though, I'm not worried.
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      03-01-2013, 04:22 PM   #13
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My creaking was so bad that after several attempts to fix it BMW agreed to replace the entire sunroof assembly under warranty. Nice and quiet now.
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      03-02-2013, 09:01 AM   #14
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I've got it too at only 6500km. It does seem to get worse with the colder temperatures.

If someone could post any information about the official "fix", may make the service experience a bit better - going to take it in soon.

Thanks!
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      03-02-2013, 10:33 AM   #15
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In this thread:
http://x3.xbimmers.com/forums/showthread.php?t=806891

FX3OK posted (on 02-Mar-2013):
Also had them check clatter/rattle from center beam on sunroof.
Cause: plastic divider hitting glass.
Solution: felt tape on divider.
Seems to have fixed rattle.
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      03-02-2013, 12:19 PM   #16
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Just had my clattering moonroof looked at yesterday. Service repaired by applying felt tape strip between plastic and glass. Noise fixed (for now)
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      03-29-2013, 09:56 AM   #17
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Quote:
Originally Posted by halfalife
Hi, car has done 5000 mile and the moonroof has started to creak....annoying !
I know its been mentioned on here, but has anyone had a dealer fix this problem ?
It would be good to know before I book my car in to get looked at.
Just an update, my car has been looked at and I was told there was a spring missing in the sunroof assembly. If that's true or not I don't know , but the noise has stopped so I'm happy.
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      03-29-2013, 10:13 AM   #18
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Quote:
Originally Posted by halfalife View Post
Just an update, my car has been looked at and I was told there was a spring missing in the sunroof assembly. If that's true or not I don't know , but the noise has stopped so I'm happy.
If true, this could be the real fix, as opposed to a felt tape workaround. Can you get details from your invoice or dealer service, specifically about the part number used? If not on the invoice, maybe the service dept would share the detail with you.
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      04-02-2013, 12:04 PM   #19
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so after few months, felt tape started coming off since weather is gettin warmer in mid 50s. I havent removed it but i will try another service center to replace sunroof or fix it
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      04-02-2013, 10:20 PM   #20
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Had the issue. Dealer worked on it for 11/2 weeks, while I drove a loaner. No noise now. Said it was alignment of sunroof.
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      04-03-2013, 07:21 AM   #21
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i spoke to bmw na, they advise me to go to a differ service shop if i wasnt happy with the attempts to repair the issues so i set an appt with different shop
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      04-30-2013, 08:55 AM   #22
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Creaking Sunroof noise sorted!

Had creaking noises from the sunroof when going over bumps and going
round corners. The noise was more apparent in cold weather but basically there all the time.
Booked the car into the dealer for them to look at, they said on first visit that one of the seals was misaligned. This was not causing the problem but they said that they wanted to replace it in case it caused a problem later. Car had to be booked in following week for them to order seal. I think the creaking noise is known issue with the X3(see other postings on this thread) as they dis not quibble and told me they would have to take out the sunroof. In the end the car was in the workshop for a couple of days, partly as they admitted it was the first X3 roof done at the dealership.
But full credit to the dealer the car is now fine and they also sorted a rattle at the back.
Not sure what they did as had to pick up the car quickly from the dealer and as the work was done under warranty I got no invoice.
Having had several BMW's before all of which had bomb proof build quality it leads me to think that QC standards have dropped, not sure if this is due to it being built in USA (compared to German manufacture)?
Car is UK spec.
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