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XBimmers | BMW X3 Forum > BMW X3 Forums | F25 (2011 - Current) > Second Generation BMW X3 General Forum » Compensation for trouble? Steering rack problem

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      11-22-2012, 09:31 PM   #1
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Compensation for trouble? Steering rack problem

I dropped my car at the dealership a couple days ago to finally fix a random left or right pull that would stay for 10-15 seconds , then the car would drive fine until the next defect in the road.

So after a few visits, they found a fault code and decided to go for the steering rack change. Unfortunately, the one they installed is also defective and I might be without my 2011 x3 (August 2011 build date) for an extended period.

Did anybody get some sort of compensation from BMW NA or Canada for major defect and trouble? They are supposed to talk to the BMW Canada rep and discuss the case but I am thinking at asking for some sort of compensation if it drags a while .

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      11-25-2012, 09:46 PM   #2
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Happened to me. They just give you another one. Or they'll refund.
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      11-26-2012, 08:49 PM   #3
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I had mine replaced. They didn't talk about any compensation other than they gave me another X3 to drive.
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