BMW X3 Forum
BMW X3 Forum
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
XBimmers | BMW X3 Forum > BMW X3 Forums | F25 (2011 - Current) > Second Generation BMW X3 General Forum » New UK website configurator

Post Reply
 
Thread Tools Search this Thread
      04-25-2011, 11:52 AM   #1
sfax
Brigadier General
sfax's Avatar
United Kingdom
54
Rep
3,853
Posts

 
Drives: BMW X3 2011 F25
Join Date: Nov 2010
Location: Berkshire, UK

iTrader: (0)

New UK website configurator

I've just noticed that there is a new configurator on the UK website. It's, er, a little bit better than the last one. Content is still pretty useless in places, e.g. 6NF: comes as standard with any bluetooth option - no it doesn't, see page 38 for details. Page 38?!?! I'm online here!! 6NR, not even a description: brilliant

You can see what's in packages a little clearer than before and you can now order options by name and search by option code.

In usual BMW UK "don't bother testing anything before putting it live" style, there are a few bugs. E.g. click enlarge next to the picture:

Quote:
Sorry, our system is experiencing technical difficulties.

The server was unable to process the previous step.
Please go back and try again.

If this problem persists write an email describing the problem to:
ecommerce@bmw.co.uk
Well, if it stays up most of the time, that's an improvement over the last one...
__________________

F25 xDrive20d SE __ professional multimedia package | dynamic package | climate package | 309s | xline | xenons | electric seats | folding mirrors | business speakers
Appreciate 0
      04-25-2011, 12:05 PM   #2
sfax
Brigadier General
sfax's Avatar
United Kingdom
54
Rep
3,853
Posts

 
Drives: BMW X3 2011 F25
Join Date: Nov 2010
Location: Berkshire, UK

iTrader: (0)

Also just noticed you can now add anthracite headlining and high gloss shadowline
__________________

F25 xDrive20d SE __ professional multimedia package | dynamic package | climate package | 309s | xline | xenons | electric seats | folding mirrors | business speakers
Appreciate 0
      04-25-2011, 12:30 PM   #3
Bustofa
Lieutenant
United Kingdom
4
Rep
470
Posts

 
Drives: F25 X3 XDrive20D SE
Join Date: Mar 2011
Location: Washington, UK

iTrader: (0)

The version of the configurator you refer to has been around for a little while I think.
Also the issue you mention with the "enlarge" function also manifests with print also. I contacted BMW about this a week or so ago and they told me that BMW in Germany were aware and were working on it. Since then it has worked fully on occasion and a couple of times partially - the first large picture fails to show. It's currently not working - for me at least.

Interestingly, I currently see two versions of the configurator depending on which device I use. On my iPad using Safari, I get the version I think you saw, that is the one with the "enlarge" button.
On my PC using Explorer I see a different version that doesn't have the "enlarge" option.

I suppose that this may have root in whether Flash or some other prerequisite is available or not.
Appreciate 0
      04-25-2011, 01:43 PM   #4
BIMMER UK 76
Major
BIMMER UK 76's Avatar
United Kingdom
17
Rep
1,089
Posts

 
Drives: BMW F25 X3 20d SE
Join Date: Nov 2010
Location: United Kingdom

iTrader: (0)

Quote:
Originally Posted by Bustofa View Post
Also the issue you mention with the "enlarge" function also manifests with print also. I contacted BMW about this a week or so ago and they told me that BMW in Germany were aware and were working on it
Interesting they blame Germany, is it the same on the .com site configurator?
__________________

BMW F25 X3 xDRIVE 20d SE
Black Sapphire | Oyster Leather | Fineline Sienna Wood | 307 V Spokes | Auto | Prof Multimedia Package | xLine Package | Xenons | Business Radio | Sports Steering Wheel | Sports Seats | Panoramic Sunroof | Sun Protection Glass | Sun Blinds | Folding Ext. Mirrors + Titanium Grille | Chrome Exhaust Trim | Mudflaps
Appreciate 0
      04-25-2011, 01:51 PM   #5
Bustofa
Lieutenant
United Kingdom
4
Rep
470
Posts

 
Drives: F25 X3 XDrive20D SE
Join Date: Mar 2011
Location: Washington, UK

iTrader: (0)

Quote:
Originally Posted by BIMMER UK 76 View Post
Interesting they blame Germany, is it the same on the .com site configurator?
Haven't tried it but this what BMW UK told me on the 15th:

This is a problem we identified with the configurator yesterday on the BMW X3 and our team In Germany are working to fix this right away.
Appreciate 0
      04-25-2011, 01:57 PM   #6
BIMMER UK 76
Major
BIMMER UK 76's Avatar
United Kingdom
17
Rep
1,089
Posts

 
Drives: BMW F25 X3 20d SE
Join Date: Nov 2010
Location: United Kingdom

iTrader: (0)

Quote:
Originally Posted by Bustofa View Post
Haven't tried it but this what BMW UK told me on the 15th:

This is a problem we identified with the configurator yesterday on the BMW X3 and our team In Germany are working to fix this right away.
So we have been blaming the UK team for a crap website and it all on Zee Germans
__________________

BMW F25 X3 xDRIVE 20d SE
Black Sapphire | Oyster Leather | Fineline Sienna Wood | 307 V Spokes | Auto | Prof Multimedia Package | xLine Package | Xenons | Business Radio | Sports Steering Wheel | Sports Seats | Panoramic Sunroof | Sun Protection Glass | Sun Blinds | Folding Ext. Mirrors + Titanium Grille | Chrome Exhaust Trim | Mudflaps
Appreciate 0
      04-25-2011, 02:33 PM   #7
Razel
Rider and driver
Razel's Avatar
United_States
2
Rep
251
Posts

 
Drives: 2011 Black X35i Rides: K1300GT
Join Date: Feb 2011
Location: Fremont, CA.

iTrader: (0)

Send a message via ICQ to Razel
Nah, they're not blaming the Germans. They just say the Germans are fixing it ...
__________________
2011 X3 35i
Black Saphire - Nevada Mojave - Y Spoke 308 - Premium Sound - Navigation

I work for Keyser Söze
Appreciate 0
      04-25-2011, 03:29 PM   #8
sfax
Brigadier General
sfax's Avatar
United Kingdom
54
Rep
3,853
Posts

 
Drives: BMW X3 2011 F25
Join Date: Nov 2010
Location: Berkshire, UK

iTrader: (0)

It's all hosted out of Germany actually. I think that's why the performance suffers sporadically: longer round trips and sometimes affected by French Air Traffic Control on strike again

First time I've seen this configurator and I was using a newly rebuilt XP box with IE7. Perhaps it redirects based on your browser. Chrome was "old style" last week, I'm sure
__________________

F25 xDrive20d SE __ professional multimedia package | dynamic package | climate package | 309s | xline | xenons | electric seats | folding mirrors | business speakers
Appreciate 0
      04-25-2011, 04:04 PM   #9
Bustofa
Lieutenant
United Kingdom
4
Rep
470
Posts

 
Drives: F25 X3 XDrive20D SE
Join Date: Mar 2011
Location: Washington, UK

iTrader: (0)

Quote:
Originally Posted by sfax View Post
First time I've seen this configurator and I was using a newly rebuilt XP box with IE7. Perhaps it redirects based on your browser. Chrome was "old style" last week, I'm sure
Weird. Just tried again using Win7 and IE8 and I'm definitely getting the old version. Still comes up with an error if you try to print though.

Sorry, our system is experiencing technical difficulties.

The server was unable to process the previous step.
Please go back and try again.

If this problem persists write an email describing the problem to:
ecommerce@bmw.co.uk


Return to Virtual Centre

Appreciate 0
      04-25-2011, 06:04 PM   #10
Bustofa
Lieutenant
United Kingdom
4
Rep
470
Posts

 
Drives: F25 X3 XDrive20D SE
Join Date: Mar 2011
Location: Washington, UK

iTrader: (0)

Just checked configurator versions on some of my other PCs and all except for the iPad are still showing the 'old' version of the configurator (options are up to date though). Results are as follows:

iPad with Safari: 'new'
Win7 IE8 - 'old'
Vista IE8 - 'old'
XP IE8 - 'old'

Perhaps there is also a difference between PC and mobile versions. I recall that when I first tried running the configurator on my iPad it wouldn't work at all. This would be back in February.

Also the configurator will not run correctly at work on IE6.
Appreciate 0
      04-26-2011, 11:32 AM   #11
Bustofa
Lieutenant
United Kingdom
4
Rep
470
Posts

 
Drives: F25 X3 XDrive20D SE
Join Date: Mar 2011
Location: Washington, UK

iTrader: (0)

The enlarge button worked just now and so did the print to PDF except it did not include the large image on the first page. Weird.
Appreciate 0
      04-26-2011, 12:40 PM   #12
sfax
Brigadier General
sfax's Avatar
United Kingdom
54
Rep
3,853
Posts

 
Drives: BMW X3 2011 F25
Join Date: Nov 2010
Location: Berkshire, UK

iTrader: (0)

Hmmm, I don't have access to this XP box any more but thinking about it, I may have picked up the latest IE as part of Windows Update so perhaps they've cleverly developed a new website that is only supported by one version of one browser. Ingenious. I can see it going the same way as Betamax!
__________________

F25 xDrive20d SE __ professional multimedia package | dynamic package | climate package | 309s | xline | xenons | electric seats | folding mirrors | business speakers
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 08:59 PM.




xbimmers
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST