Delivery of BMW X3

retiredguy · 08-18-2011, 04:37 PM

Hi, my sales rep, who I am not completely satisfied with, another story, advised me by email today on the status of my X3 I ordered July 6h. The email mentioned the status as " Railhead". The vehicle is being shipped to Canada. As he is now on vacation can anyone clarify the status. Thanks in advance.

Lotus7 · 08-18-2011, 04:48 PM

Haven't heard that before in referring to the BMW shipping routine, but since a "railhead" is the end terminal of a railroad, to me it would imply that your car made it to the closest rail terminal and is either on its way to your dealership on a truck, or will be shortly.

However that's just a guess, and your CA may have meant that they got a better price from another customer who happens to be a railroad enthusiast, and sold it to him!

Why not phone your dealership and ask them to clarify where your car is? Certainly there is someone else there who can do it.

retiredguy · 08-18-2011, 04:54 PM

lol ....thanks, in reading many of these forums I never heard of that term before either. I just wanted to get more information or an update on my vehicle before I call the sales manager. Not sure if I am getting a run around here. Damn excited about my first BMW but so far the sales experience has been poor. Thanks for you help.

canzilla · 08-18-2011, 05:30 PM

I got the same status from my sales agent as well. He told me it is on its way to the dealership. Pickup my X3 a week after I got the email.

tuco44 · 08-18-2011, 06:09 PM

I won't worry too much. The dealership is not usually aware of exactly where the car is or when it will arrive once it has been shipped from SC bu rail.

Usually you can figure it will show up in a couple weeks. I don't think you are being abused here.

clarka@csolve.net · 08-18-2011, 07:43 PM

Quote:

Originally Posted by retiredguy

Hi, my sales rep, who I am not completely satisfied with, another story, advised me by email today on the status of my X3 I ordered July 6h. The email mentioned the status as " Railhead". The vehicle is being shipped to Canada. As he is now on vacation can anyone clarify the status. Thanks in advance.

retiredguy, our X3 must be on the same train as yours! We ordered ours one week before you. Our sales guy told us 5-6 weeks for delivery before we gave our deposit and it has now been 7 weeks! We got confirmation from our dealer Tuesday that it is on the train and should expect to get it in a couple of weeks...hopefully next week?! We can be inpatient together! It is our first BMW too.

drwoodsy · 08-18-2011, 08:03 PM

My sales rep emailed me last week with the day the train is due in Vancouver (23rd by the way so getting excited) along with the railcar # etc. From the screen I saw at the dealer they get pretty accurate dates.

richardew · 08-18-2011, 08:12 PM

I'm glad I live on the east coast. My car was finished yesterday 8/17 and they told me it would be trucked to the dealer. I'm hoping to get it Saturday or next week at the latest.

retiredguy · 08-18-2011, 09:19 PM

Thanks all for your input. Issue with the sales rep more over other issues.....have to be patient now for awhile......I will post when I get my first Bimmer and give you an update...

Want the thrill · 08-18-2011, 09:25 PM

Quote:

Originally Posted by richardew

I'm glad I live on the east coast. My car was finished yesterday 8/17 and they told me it would be trucked to the dealer. I'm hoping to get it Saturday or next week at the latest.

You should have it by Saturday or Monday at the latest. I'm in Michigan and mine was released to the carrier July 1st and it arrived at the dealer July 2nd! Driver must have drove like a bat outta

tagz · 08-19-2011, 07:27 AM

Quote:

Originally Posted by Want the thrill

You should have it by Saturday or Monday at the latest. I'm in Michigan and mine was released to the carrier July 1st and it arrived at the dealer July 2nd! Driver must have drove like a bat outta

Same here... it took less than a day for mine to arrive too

retiredguy · 08-23-2011, 02:28 PM

Quote:

Originally Posted by clarka@csolve.net

retiredguy, our X3 must be on the same train as yours! We ordered ours one week before you. Our sales guy told us 5-6 weeks for delivery before we gave our deposit and it has now been 7 weeks! We got confirmation from our dealer Tuesday that it is on the train and should expect to get it in a couple of weeks...hopefully next week?! We can be inpatient together! It is our first BMW too.

Just got my call, X3 is in , pick up Thursday....

clarka@csolve.net · 08-23-2011, 08:38 PM

Quote:

Originally Posted by retiredguy

Just got my call, X3 is in , pick up Thursday....

Looks like our X3's were on the same train after all! We pick-up ours tomorrow night in Newmarket and are very excited!

08-18-2011, 04:37 PM	#1
retiredguy Enlisted Member 6 Rep 36 Posts Drives: 2011 X3 Join Date: Aug 2011 Location: Cambridge Ontario iTrader: (0)	Delivery of BMW X3 Hi, my sales rep, who I am not completely satisfied with, another story, advised me by email today on the status of my X3 I ordered July 6h. The email mentioned the status as " Railhead". The vehicle is being shipped to Canada. As he is now on vacation can anyone clarify the status. Thanks in advance.
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08-18-2011, 04:48 PM	#2
Lotus7 Major 66 Rep 1,041 Posts Drives: xxxx Join Date: Dec 2010 Location: xxxx iTrader: (0)	Haven't heard that before in referring to the BMW shipping routine, but since a "railhead" is the end terminal of a railroad, to me it would imply that your car made it to the closest rail terminal and is either on its way to your dealership on a truck, or will be shortly. However that's just a guess, and your CA may have meant that they got a better price from another customer who happens to be a railroad enthusiast, and sold it to him! Why not phone your dealership and ask them to clarify where your car is? Certainly there is someone else there who can do it.
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08-18-2011, 04:54 PM	#3
retiredguy Enlisted Member 6 Rep 36 Posts Drives: 2011 X3 Join Date: Aug 2011 Location: Cambridge Ontario iTrader: (0)	lol ....thanks, in reading many of these forums I never heard of that term before either. I just wanted to get more information or an update on my vehicle before I call the sales manager. Not sure if I am getting a run around here. Damn excited about my first BMW but so far the sales experience has been poor. Thanks for you help.
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08-18-2011, 05:30 PM	#4
canzilla New Member 13 Rep 13 Posts Drives: 2020 X3M Join Date: Jun 2011 Location: Toronto, Canada iTrader: (0)	I got the same status from my sales agent as well. He told me it is on its way to the dealership. Pickup my X3 a week after I got the email.
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08-18-2011, 06:09 PM	#5
tuco44 Colonel 644 Rep 2,294 Posts Drives: 2018 340i xDrive M Perf Edtn Join Date: Apr 2007 Location: Western Canada iTrader: (0)	I won't worry too much. The dealership is not usually aware of exactly where the car is or when it will arrive once it has been shipped from SC bu rail. Usually you can figure it will show up in a couple weeks. I don't think you are being abused here. __________________ 2018 340i xDrive M Perf Edtn Sunset Orange Previous BMWs - 19 others since 1971.
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08-18-2011, 08:03 PM	#7
drwoodsy Enlisted Member 5 Rep 42 Posts Drives: 2011 X3 28i Join Date: Jul 2011 Location: Vancouver, BC. iTrader: (0)	My sales rep emailed me last week with the day the train is due in Vancouver (23rd by the way so getting excited) along with the railcar # etc. From the screen I saw at the dealer they get pretty accurate dates.
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08-18-2011, 08:12 PM	#8
richardew Second Lieutenant 9 Rep 272 Posts Drives: 2011 x335i Join Date: Aug 2008 Location: suburban Phila iTrader: (0)	I'm glad I live on the east coast. My car was finished yesterday 8/17 and they told me it would be trucked to the dealer. I'm hoping to get it Saturday or next week at the latest. __________________ Rich '96 911 C4 Cab (276,000 1 owner smiles) '11 X3 35i Black Sapphire/Beige,SAP, CP, CWP, DHP, PREM, TECH, Sat radio, Hi Fi, BMW apps, smartphone, 19" w/mixed performance tires.
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08-18-2011, 09:19 PM	#9
retiredguy Enlisted Member 6 Rep 36 Posts Drives: 2011 X3 Join Date: Aug 2011 Location: Cambridge Ontario iTrader: (0)	Thanks all for your input. Issue with the sales rep more over other issues.....have to be patient now for awhile......I will post when I get my first Bimmer and give you an update...
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