03-21-2013, 12:07 AM | #23 |
First Lieutenant
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Drives: BMW X3 28i
Join Date: Sep 2012
Location: New Jersey
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The exact thing happened to me in December. CA ordered X3 with silver and I wanted black roof rails. The dealer ordered me a new X3 and put the wrong one on their lot. Wasn't the CA or my fault. We never discussed it. I always saw black roof rails in the pics and didn't know there was an option for silver. Gave the CA a big tip because I felt it was the right thing to do.
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2014 BMW 528ix M Sport- Space Gray Metallic, Mocha Nappa Leather, Anthracite Wood Trim. Packages: ACC, DA, DA+, Lighting, Luxury, Prem, H-K SS, SAT, Rear Shade
2013 BMW X3 28i M Sport - Deep Sea Blue Metallic, Sand Beige Nevada Leather, FS Wood Trim, HG Roof Rails, and BMW Apps. Pirelli P7 RFTs. Packages: Cold, Con, DHP, Prem, Premium Sound, Tech |
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03-22-2013, 01:32 PM | #24 |
TIM YOYO
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Drives: 2013 M3
Join Date: Jun 2010
Location: Vero Beach, FL
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I'm kind of confused, because the order guide for 2013 X3 (starting in Jan 2013) says 3AT (roof rail in aluminum satin) cannot be ordered with ZMP (M Sport package). The 2014 X3, however, can be ordered with 3AT. I wonder if your dealer got caught by an unexpected option change.
Source: http://bmwconfig.com/BmwConfig/Config.aspx
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His: 2019 R1250GS - Black
Hers: 2013 X3 28i - N20 Mineral Silver / Sand Beige / Premium, Tech Past: 2013 ///M3 - Interlagos Blue Black M-DCT Past: 2010 135i - TiAg Coral Red 6MT ///M-Sport |
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03-22-2013, 02:00 PM | #25 |
Captain Unsensible
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Drives: 2016 M240i Coupe - Estoril
Join Date: Sep 2011
Location: United Kingdom
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If its on the printed and signed order that you wanted the black, then its down to the dealer to sort it out, however they decide to. I'm sure if it does come wrong they are able to get them changed out, or as others have said take a discount and then get them yourself.
They can't really refuse to do anything if you have a signed order that does not match what you get. |
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