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      05-03-2011, 01:21 PM   #45
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Quote:
Originally Posted by Want the thrill View Post
Sabian, go above your CA and ask to speak directly to the Sales Manager. He has all the info you need and can also tell you what build week you are slotted for. Keep us posted!
Was gonna call today but just checked my status and it's in production!
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      05-03-2011, 01:25 PM   #46
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Originally Posted by periwinkle View Post
Today's news is that I'm waiting for a possible July build slot. I am going to stay positive about this as long as I start getting good information from the dealer. Keep us posted, all!
wow, bummer, July seems a ways off for an order recently placed... are you still gonna see if other dealers have slots now or just wait it out?

Didn't someone post that the 2012 models might start in July?
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      05-03-2011, 03:02 PM   #47
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Originally Posted by Sabian View Post
Was gonna call today but just checked my status and it's in production!
Wahoooooo! I just checked mine and they bumped up my completion date by a day! It was supposed to be done May 9th, now they are saying
May 8th! When is your completion date?
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      05-03-2011, 03:05 PM   #48
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Originally Posted by periwinkle View Post
Today's news is that I'm waiting for a possible July build slot. I am going to stay positive about this as long as I start getting good information from the dealer. Keep us posted, all!
Why is your dealer telling you a "possible" slot? Either he has a slot open in July or he doesn't! If one is open, he should be able to tell you your exact build slot. I seriously question the dealer you are working with. Isn't there anyone else you can order from? I would just take the numbers to another dealer and ask them to match it and be done!
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      05-03-2011, 03:22 PM   #49
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Dealer says they didn't get any June build slots at all for the 35. They should know in approximately a month whether the factory will give them any in July. If anyone knows of any dealerships that have build slots for the 35s now I will call them. My sales manager says no one has any.
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      05-03-2011, 03:37 PM   #50
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Same here for me in Canada: ordered on 4/18 and i didnt even get the production # and the sale manager/rep are not answering my emails. When i asked for quotations before buying, email got answered within hours.

These were inventory orders made months in advance with about every option available, Production status was 111 or 112 so it was still possible to modify the order according to mty specs.

I guess i will have to go there in person. Not a pleasent experience.
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      05-03-2011, 03:56 PM   #51
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Weird, JLR, I don't understand why they haven't responded to you.
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      05-03-2011, 04:08 PM   #52
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Not sure about your guys but here dealers are serious rivals. They would rather you went to Audi than buy their car from the rival BMW franchise down the road. There is sadly also a captive audience mentality as many buyers don't shop around different dealers of the same brand. Maybe all this might explain part of your poor service?
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      05-03-2011, 05:49 PM   #53
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Quote:
Originally Posted by periwinkle View Post
Weird, JLR, I don't understand why they haven't responded to you.
Well, they just did, FINNALY.

Will go into production next week. Calculate 1-2 weeks production time + 2 weeks delivery + prep center and it should be ready for mid-june, as stated by the CA.

I now have my prod number. Where can i check it for canada?
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      05-03-2011, 06:26 PM   #54
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production time

JLR - PRODUCTION TIME IS 38 HOUR! So Shave 12 from your schedule!
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      05-03-2011, 06:46 PM   #55
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Quote:
Originally Posted by jlr_1304 View Post
Well, they just did, FINNALY.

Will go into production next week. Calculate 1-2 weeks production time + 2 weeks delivery + prep center and it should be ready for mid-june, as stated by the CA.

I now have my prod number. Where can i check it for canada?
You can't check it online as the US orders are checked. About your only source for Cdn orders is the dealer.
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      05-03-2011, 07:06 PM   #56
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Quote:
Originally Posted by Want the thrill View Post
Wahoooooo! I just checked mine and they bumped up my completion date by a day! It was supposed to be done May 9th, now they are saying
May 8th! When is your completion date?
My completion date has advanced as well. Some time either yesterday or today it moved from 5/6 to 5/5. They must be either sandbagging or more likely running extra shifts to try and meet the high demand.
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      05-03-2011, 07:37 PM   #57
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Quote:
Originally Posted by tuco44 View Post
You can't check it online as the US orders are checked. About your only source for Cdn orders is the dealer.
I'm not surprise. We pay more for the car, so it's normal we have less services
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      05-03-2011, 08:21 PM   #58
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Quote:
Originally Posted by jlr_1304 View Post
I'm not surprise. We pay more for the car, so it's normal we have less services
Don't be so bitter, the US is the only country this customer service is available to; and I suspect it has more to do with the new plant at Spartanberg and the monitoring facilities it has built into the plant. I heard somewhere on here (I think) that if the customers like the service, BMW may expand it to other countries.

Canadians pay less than all other countries except the US. On a global basis, Canadians are not hard-done-by.
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      05-03-2011, 08:45 PM   #59
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Quote:
Originally Posted by Want the thrill View Post
Wahoooooo! I just checked mine and they bumped up my completion date by a day! It was supposed to be done May 9th, now they are saying
May 8th! When is your completion date?
Hey where are you seeing the completion date? When I log in it just says in production and has the list of options for my build but don't see any dates.

Also there are no dates on the printout I got from the CA.

I'm gonna just guess and say May 11th or 12th based on your completion date.
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      05-03-2011, 09:11 PM   #60
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1-800-831-1117
once call is connected, hit 2 (to check status)
enter production number
wait, hit 1 (for production number)
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      05-03-2011, 09:30 PM   #61
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Quote:
Originally Posted by periwinkle View Post
ItsAlwaysSunny, let me know what type of info you get via email. I requested an order confirmation by email because salesman said he would put in my order after I left, and received via email a typed list of options I had ordered and my purchase price. I expected a more formal order confirmation from BMW, which I have never gotten. I'm sure your purchase will be fine though!
I got a reply from one of their sales guys; supposedly my email is being forwarded to the GSM and I'm going to get an update tomorrow (we'll see).
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      05-03-2011, 10:04 PM   #62
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Originally Posted by X3inator View Post
1-800-831-1117
once call is connected, hit 2 (to check status)
enter production number
wait, hit 1 (for production number)
Thanks! Just called May 10th completion!
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      05-03-2011, 10:08 PM   #63
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Quote:
Originally Posted by Want the thrill View Post
Wahoooooo! I just checked mine and they bumped up my completion date by a day! It was supposed to be done May 9th, now they are saying
May 8th! When is your completion date?
yahoo!!
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      05-03-2011, 10:57 PM   #64
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Thanks! Just called May 10th completion!
That's wonderful Sabian! We'll be getting our vehicles within days of each other!
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      05-04-2011, 04:02 AM   #65
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I don't think a four months waiting period to build and get the car is that fast! It's so ridiculous it takes that long. I wouldn't want to wait more than 2 months to get a new car!
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      05-04-2011, 10:04 AM   #66
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Yeah, a 4 month wait was definitely not what I expected. Somebody posted the other day about the 2012s potentially coming out in July. Does anyone know what changes they may be making for the 2012s?
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