[Loderunner]

Hi,

Does anyone have similar experience where your 3D view has traces of black dots? I sent my car and my SA told me that this is global problem with the software. BMW working on the fix. Hence, I would like to check if anyone has similar experience.

[dbmb]

Originally Posted by Loderunner

Hi,

Does anyone have similar experience where your 3D view has traces of black dots? I sent my car and my SA told me that this is global problem with the software. BMW working on the fix. Hence, I would like to check if anyone has similar experience.

Yes. Mine is the same

[strike4A]

Same on mine. Probably a glitch in the software which stitches the images together. Imagine that could be rectified with an update.

[DW_x3m40i]

No black dots on mine

[Loderunner]

Thanks! So, it is a common problem. Lucky for those who doesnt have this glitch.

[Loderunner]

Originally Posted by strike4A

Same on mine. Probably a glitch in the software which stitches the images together. Imagine that could be rectified with an update.

Yes, my SA told me this will be rectified through software update. Just not sure when.

[Go FasTA]

I wish I could tell you. For some reason I have still not been able to get a Remote 3D View from the car and I am unable to send the car any commands. I do see updated information from the car in the app, but can't seem to communicate back to the car.

[305bimmer]

Originally Posted by Go FasTA

I wish I could tell you. For some reason I have still not been able to get a Remote 3D View from the car and I am unable to send the car any commands. I do see updated information from the car in the app, but can't seem to communicate back to the car.

yea I'm in the same boat I picked up my car on Saturday and nothing in connected drive works for me but I can see the car info updates.

[Go FasTA]

Originally Posted by 305bimmer

yea I'm in the same boat I picked up my car on Saturday and nothing in connected drive works for me but I can see the car info updates.

Glad to hear I'm not the only one. I've had my CA looking into it, but no resolution yet. It's a little annoying to buy a car with so much technology, but then find yourself not able to use various features for unknown reasons.

[305bimmer]

Originally Posted by Go FasTA

Glad to hear I'm not the only one. I've had my CA looking into it, but no resolution yet. It's a little annoying to buy a car with so much technology, but then find yourself not able to use various features for unknown reasons.

yea because these features expire after so many years

[Loderunner]

Hi,

Just got an update from my dealer. The black dot problem is resolved. Just delete the app from your mobile and reinstall again. It will solve the problem. FYI.