2015 X3 bluetooth problem

Tipster · 04-28-2015, 02:03 PM

I have a 2015 X3, every time I turn off the vehicle it turns off my Bluetooth pared phone. I have done the update and reinstalled the phone three times. but nothing helps.

BMWZ4 · 04-28-2015, 03:29 PM

Curious. After you pair the device, your phone should be asking you to confirm a passkey number or some other confirmation message. Twice in fact, if I'm not mistaken.

If you don't respond to "Always Allow" or something along those lines, the device will not stay paired.

Tipster · 04-28-2015, 05:37 PM

The phone is paired, I can make calls thru the idrive no problem. But when I turn off the ignition and lock the doors the phone turns off.

ecsw · 04-28-2015, 07:21 PM

Do you mean the power of your phone got turned off or the Bluetooth on the phone got turn off?

What type of phone do you have? Have you ever try to pair it with other phone or tablet and see if the connection stays?

MetaX · 04-28-2015, 07:32 PM

If your phone is actually getting turned off that would be rather odd. So you're saying that you actually need to press the power button on your phone and wait for it to boot up after locking your doors? Or might it just be the screen going to sleep?

If your phone is truly turning completely off then I would suspect that your phone is misbehaving when it loses its bluetooth connection. However if that were the case then you phone would shut down as soon as you turn off any bluetooth device it was connected to (headset, speaker, etc.).

Tipster · 04-29-2015, 03:55 PM

The phone turns right off, and I have to use the power button on the phone to turn it back on.

MetaX · 04-30-2015, 11:04 AM

Sounds like a problem with the phone rather than the car. For one, I haven't yet seen a bluetooth function for shutting down the host device. Secondly, when the car is shut off you are likely to just lose the bluetooth connection--I doubt that the car is sending any bluetooth command right before shutting down.

If you think it really is the car, one thing you could try is updating to the latest BMW ConnectedDrive version to see if that fixes it:

http://www.bmw.com/com/en/owners/nav...update_vin.jsp

plymjack · 04-30-2015, 11:12 AM

what phone have you got?
Sounds more like a phone issue, a setting which is shutting down the phone when it loses bluetooth connectivity.
Can see anything that the Car could do to shut down the phone.

nyalpine90 · 04-30-2015, 01:33 PM

try a differ phone,

Tipster · 05-02-2015, 02:03 PM

I think it is the phone, I will try another phone and see what happens. Thanks for all the help everyone.

04-28-2015, 02:03 PM	#1
Tipster New Member 0 Rep 9 Posts Drives: 2015 BMW X3 28i Join Date: Apr 2015 Location: Chilliwack B.C. iTrader: (0)	2015 X3 bluetooth problem I have a 2015 X3, every time I turn off the vehicle it turns off my Bluetooth pared phone. I have done the update and reinstalled the phone three times. but nothing helps.
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04-28-2015, 03:29 PM	#2
BMWZ4 Major General 1910 Rep 5,103 Posts Drives: '23 X1/'23 Allroad Progressiv Join Date: Apr 2010 Location: Toronto iTrader: (1)	Curious. After you pair the device, your phone should be asking you to confirm a passkey number or some other confirmation message. Twice in fact, if I'm not mistaken. If you don't respond to "Always Allow" or something along those lines, the device will not stay paired. __________________ '11 Z4 30i (retired);'11 X3 28i (retired); '15 M235i Stage 1 Dinan (recalled & crushed); '16 M235i Stage 3 Dinan (retired); '15 X3 28i (retired); '14 328i (retired), 2019 X3M40i (retired); Loaded '18 X1 (retired); Loaded '20 X3MC DG, Black/Tan Merino (retired); Loaded '23 X1 Cape York green and Red/Black interior; '23 Audi A4 Allroad Progressiv
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04-28-2015, 05:37 PM	#3
Tipster New Member 0 Rep 9 Posts Drives: 2015 BMW X3 28i Join Date: Apr 2015 Location: Chilliwack B.C. iTrader: (0)	The phone is paired, I can make calls thru the idrive no problem. But when I turn off the ignition and lock the doors the phone turns off.
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04-28-2015, 07:21 PM	#4
ecsw Private 9 Rep 91 Posts Drives: 2015 x3 xdrive 28i Join Date: Nov 2014 Location: Canada iTrader: (0)	Do you mean the power of your phone got turned off or the Bluetooth on the phone got turn off? What type of phone do you have? Have you ever try to pair it with other phone or tablet and see if the connection stays?
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04-28-2015, 07:32 PM	#5
MetaX Second Lieutenant 105 Rep 253 Posts Drives: 2022 X3MC Join Date: Sep 2011 Location: San Francisco iTrader: (0)	If your phone is actually getting turned off that would be rather odd. So you're saying that you actually need to press the power button on your phone and wait for it to boot up after locking your doors? Or might it just be the screen going to sleep? If your phone is truly turning completely off then I would suspect that your phone is misbehaving when it loses its bluetooth connection. However if that were the case then you phone would shut down as soon as you turn off any bluetooth device it was connected to (headset, speaker, etc.).
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04-29-2015, 03:55 PM	#6
Tipster New Member 0 Rep 9 Posts Drives: 2015 BMW X3 28i Join Date: Apr 2015 Location: Chilliwack B.C. iTrader: (0)	The phone turns right off, and I have to use the power button on the phone to turn it back on.
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04-30-2015, 11:04 AM	#7
MetaX Second Lieutenant 105 Rep 253 Posts Drives: 2022 X3MC Join Date: Sep 2011 Location: San Francisco iTrader: (0)	Sounds like a problem with the phone rather than the car. For one, I haven't yet seen a bluetooth function for shutting down the host device. Secondly, when the car is shut off you are likely to just lose the bluetooth connection--I doubt that the car is sending any bluetooth command right before shutting down. If you think it really is the car, one thing you could try is updating to the latest BMW ConnectedDrive version to see if that fixes it: http://www.bmw.com/com/en/owners/nav...update_vin.jsp
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04-30-2015, 11:12 AM	#8
plymjack Nuclear Chief of the Watch 120 Rep 637 Posts Drives: X3 (F25) 2.0D, i3 BEV Join Date: Mar 2012 Location: Plymouth, UK iTrader: (0)	what phone have you got? Sounds more like a phone issue, a setting which is shutting down the phone when it loses bluetooth connectivity. Can see anything that the Car could do to shut down the phone. __________________ BMW i3 (BEV) 2014. . Capparis White. . Park Assist, Comfort Access, Enhanced USB BMW X3 (F25) xDrive20d SE 2017. . . . Oyster Leather . . 8 Speed Servotronic. .RFTs. . Electric Seats Canon 70D 500mm, 85mm, 40mm, 24mm Sony QX10 & GoPro Hero 3
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04-30-2015, 01:33 PM	#9
nyalpine90 Lieutenant General 7433 Rep 11,843 Posts Drives: MY24 G01 AW Msport Join Date: Feb 2008 Location: L.I. NY iTrader: (4) Garage List 2016 BMW X4 [9.33]	try a differ phone,
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05-02-2015, 02:03 PM	#10
Tipster New Member 0 Rep 9 Posts Drives: 2015 BMW X3 28i Join Date: Apr 2015 Location: Chilliwack B.C. iTrader: (0)	I think it is the phone, I will try another phone and see what happens. Thanks for all the help everyone. Last edited by Tipster; 05-02-2015 at 02:29 PM..
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