Tailgate doesn't close well?

tekgk · 05-12-2015, 11:03 AM

I've had a couple of times where my tailgate comes down and then it opens back up on its own.
Has anyone had this problem? I'm now very paranoid about it after it did that during a trip to Costco. Luckily, one of the cart guys saw it and stuck around to make sure no one messed with the stuff in the trunk space.

///Mposter · 05-12-2015, 11:30 AM

Quote:

Originally Posted by tekgk

I've had a couple of times where my tailgate comes down and then it opens back up on its own.
Has anyone had this problem? I'm now very paranoid about it after it did that during a trip to Costco. Luckily, one of the cart guys saw it and stuck around to make sure no one messed with the stuff in the trunk space.

You didn't happen to have the spare key inside a bag or purse in the car and try to lock it with the main key by any chance?

ecsw · 05-12-2015, 03:27 PM

It happened to me a few times and I think it has something to do with the light reflection that activated the Comfort Access sensor.

Sometimes it happened when key fob was left in the trunk. But few times I double checked to make sure both my and my wife's fob are outside the car.

tuatua · 05-12-2015, 03:32 PM

The tailgate will also reopen by itself if you walk too far away before it's completely latched. I've had this happen to me several times.

tekgk · 05-13-2015, 04:14 PM

Quote:

The tailgate will also reopen by itself if you walk too far away before it's completely latched. I've had this happen to me several times.

This might be it! I guess I'll just stand there and wait.

ecsw · 05-13-2015, 07:00 PM

Quote:

Originally Posted by tuatua

The tailgate will also reopen by itself if you walk too far away before it's completely latched. I've had this happen to me several times.

good point. I will try that out too.

tekgk · 05-16-2015, 12:05 AM

Nope, still not always latching completely. Sometimes it seems closed (no obstruction) and when I get in my car it tells me the trunk is open.
Time to hit up warranty maybe?

02420X3 · 05-16-2015, 01:33 AM

Absolutely! It could be as simple as adjusting the rubber bumpers, or as complicated as replacing the worm drive struts. Whatever it is, it's a warranty issue. Check with your dealer, and schedule it for when you can get a BMW loaner. (Your loaner won't be an X3, more likely an X1, a 1-series, or a 3-series, but schedule your warranty visit for when you can get a BMW loaner rather than a non-BMW rental or no loaner at all).

05-12-2015, 11:03 AM	#1
tekgk New Member 2 Rep 29 Posts Drives: 2014 X3 28i Join Date: Nov 2014 Location: Chicago, IL iTrader: (0)	Tailgate doesn't close well? I've had a couple of times where my tailgate comes down and then it opens back up on its own. Has anyone had this problem? I'm now very paranoid about it after it did that during a trip to Costco. Luckily, one of the cart guys saw it and stuck around to make sure no one messed with the stuff in the trunk space.
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05-12-2015, 03:27 PM	#3
ecsw Private 9 Rep 91 Posts Drives: 2015 x3 xdrive 28i Join Date: Nov 2014 Location: Canada iTrader: (0)	It happened to me a few times and I think it has something to do with the light reflection that activated the Comfort Access sensor. Sometimes it happened when key fob was left in the trunk. But few times I double checked to make sure both my and my wife's fob are outside the car.
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05-12-2015, 03:32 PM	#4
tuatua Enlisted Member 0 Rep 30 Posts Drives: 2015 X3 28d Join Date: Apr 2014 Location: Asheville, NC iTrader: (0)	The tailgate will also reopen by itself if you walk too far away before it's completely latched. I've had this happen to me several times.
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05-16-2015, 12:05 AM	#7
tekgk New Member 2 Rep 29 Posts Drives: 2014 X3 28i Join Date: Nov 2014 Location: Chicago, IL iTrader: (0)	Nope, still not always latching completely. Sometimes it seems closed (no obstruction) and when I get in my car it tells me the trunk is open. Time to hit up warranty maybe?
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05-16-2015, 01:33 AM	#8
02420X3 Captain 63 Rep 983 Posts Drives: 2011 X3 35i Join Date: Jun 2011 Location: Boston iTrader: (0)	Absolutely! It could be as simple as adjusting the rubber bumpers, or as complicated as replacing the worm drive struts. Whatever it is, it's a warranty issue. Check with your dealer, and schedule it for when you can get a BMW loaner. (Your loaner won't be an X3, more likely an X1, a 1-series, or a 3-series, but schedule your warranty visit for when you can get a BMW loaner rather than a non-BMW rental or no loaner at all).
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