Rearview Camera all greyed out

calvinlacock · 10-03-2015, 07:17 AM

Hi All,

I wonder if anyone else can help me here - bought new X3 in April - it now seems that the Rear-view camera is greyed out - when reversing, it's not coming on anymore - there seems to be no way to activate this.

1) What is the standard warranty terms of BMW ?

2) Have any of you guys had issues with this (camera) - i've read a few horror reports on here mentioning that it's cabling issues - meaning the monkeys at service pulling apart your car ??

3) Just called my dealership - who advised me that i'd have to pay a £70 diagnostics charge for them to look at the problem?? Surely should be covered by warranty ?

4) I can't seem to find a way to hard reset idrive to make sure it's not a software issue - any tips ?

Thanks in advance!

Calvin

Peter_R · 10-03-2015, 08:49 AM

If it was brand new in April, then it is under warranty. Go back to the dealer and put your case very very strongly. If it was an AUC car (new to you in April), then the same applies.

2016 BMW X3 · 10-03-2015, 12:50 PM

Before you headed back to the dealership, make sure to check: 1) hatch door definitely closed or is something preventing it from being completely closed? (if not completely closed, you'll get that grey screen), and 2) is anything blocking the rear camera?

mge92 · 10-03-2015, 01:22 PM

Just restart the Idrive. Hold the volume button down till the screen turns blank and release the button. Idive should startup and it should work.

Peter_R · 10-03-2015, 05:51 PM

Quote:

Originally Posted by 2016 BMW X3

Before you headed back to the dealership, make sure to check: 1) hatch door definitely closed or is something preventing it from being completely closed? (if not completely closed, you'll get that grey screen), and 2) is anything blocking the rear camera?

Come on! I would expect anyone taking the trouble to ask this question on a forum to have already checked out this obvious scenario.

DrWatt · 12-27-2015, 07:43 PM

Sounds stupid, but make sure it isn't covered in dirt. Mine was and at first I wondered the same thing.

brissim · 12-27-2015, 11:44 PM

Quote:

Originally Posted by DrWatt

Sounds stupid, but make sure it isn't covered in dirt. Mine was and at first I wondered the same thing.

Yes you are correct - its not as silly a suggestion as its sounds. Its been one of the very minor complaints about my F25 X3 just how easy the back of the car - including the rear view camera - gets covered in dirt when driving on unsealed roads compared with other cars I've owned in the past (the X3 is our first BMW).

Tony

vvtall · 05-17-2016, 10:14 PM

Any update? I have similar issue on mine

10-03-2015, 07:17 AM	#1
calvinlacock New Member 2 Rep 13 Posts Drives: X3 SE 2014 Join Date: Sep 2014 Location: London,UK iTrader: (0)	Rearview Camera all greyed out Hi All, I wonder if anyone else can help me here - bought new X3 in April - it now seems that the Rear-view camera is greyed out - when reversing, it's not coming on anymore - there seems to be no way to activate this. 1) What is the standard warranty terms of BMW ? 2) Have any of you guys had issues with this (camera) - i've read a few horror reports on here mentioning that it's cabling issues - meaning the monkeys at service pulling apart your car ?? 3) Just called my dealership - who advised me that i'd have to pay a £70 diagnostics charge for them to look at the problem?? Surely should be covered by warranty ? 4) I can't seem to find a way to hard reset idrive to make sure it's not a software issue - any tips ? Thanks in advance! Calvin
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10-03-2015, 08:49 AM	#2
Peter_R Air Vice Marshall 256 Rep 1,639 Posts Drives: X1 LCI xDrive 2.0i M Sport Join Date: Nov 2014 Location: Somewhere in Blighty (UK) iTrader: (0)	If it was brand new in April, then it is under warranty. Go back to the dealer and put your case very very strongly. If it was an AUC car (new to you in April), then the same applies.
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10-03-2015, 12:50 PM	#3
2016 BMW X3 Registered 2 Rep 4 Posts Drives: 2016 BMW X3 Join Date: Sep 2015 Location: Colorado iTrader: (0)	Before you headed back to the dealership, make sure to check: 1) hatch door definitely closed or is something preventing it from being completely closed? (if not completely closed, you'll get that grey screen), and 2) is anything blocking the rear camera?
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10-03-2015, 01:22 PM	#4
mge92 SPEED RACER 375 Rep 740 Posts Drives: BMW X5 M50d BMW M2 CS Join Date: Jul 2012 Location: London iTrader: (2)	Just restart the Idrive. Hold the volume button down till the screen turns blank and release the button. Idive should startup and it should work. __________________ 2019 BMW X5 M50d Artic Grey \| 2020 BMW M2 CS Misano Blue Incoming - Ginetta G56 GT Academy \| Incoming - BMW X5M Comp Oxford Green RIP - 2020 Mini JCW GP Racing Grey \| RIP - 2013 X3 xDrive28i Carbon Black
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12-27-2015, 07:43 PM	#6
DrWatt New Member 3 Rep 26 Posts Drives: 2019 BMW X3 M40i Join Date: Dec 2013 Location: Illinois iTrader: (0)	No Rear Camera Sounds stupid, but make sure it isn't covered in dirt. Mine was and at first I wondered the same thing.
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05-17-2016, 10:14 PM	#8
vvtall Registered 0 Rep 2 Posts Drives: 2016 X3 Join Date: May 2016 Location: Ohio iTrader: (0)	Any update? I have similar issue on mine
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