Bad gas from Costco on Clybourn in Chicago

02420X3 · 08-28-2012, 09:07 PM

Excellent! I wish you good vibes for getting this matter resolved promptly, to your complete satisfaction, at $0 personal expense, and most importantly, for an improvement in your father's health.

rmeir · 08-28-2012, 09:30 PM

it was on the news that some attorney has filed a class action lawsuit against bp. check like wbbm news website i dont remember the name sorry

xDrive35i · 08-29-2012, 09:49 AM

Costco is annoying, but at least you're not dealing with Walmart.

lateshow · 09-02-2012, 05:17 PM

Final update....unless things go wrong.

BP representatives have been falling all over themselves to take care of this thing as of late. I actually got a call from someone at the Whiting Refinery last week. He said he was forwarded a copy of my letter and wanted to make sure I was getting helped. So, they have turned the corner on customer service as far as I'm concerned.

They called me last week and officially said they would be paying for the compete repair bill as recommended by BMW. They are obviously covering the rental car (well above the $30/day limit + it's an SUV). They will pay for the gas and incidentals as well. I should have my car back in a week or so.

It's been a learning experience for me. A classic example of the "squeaky wheel gets the grease" analogy.

08-28-2012, 09:07 PM	#23
02420X3 Captain 63 Rep 983 Posts Drives: 2011 X3 35i Join Date: Jun 2011 Location: Boston iTrader: (0)	Excellent! I wish you good vibes for getting this matter resolved promptly, to your complete satisfaction, at $0 personal expense, and most importantly, for an improvement in your father's health.
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08-28-2012, 09:30 PM	#24
rmeir Private First Class 23 Rep 160 Posts Drives: x3 Join Date: Apr 2012 Location: chicago il iTrader: (0)	it was on the news that some attorney has filed a class action lawsuit against bp. check like wbbm news website i dont remember the name sorry
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08-29-2012, 09:49 AM	#25
xDrive35i Lieutenant Colonel 123 Rep 1,781 Posts Drives: Porsche Macan S Join Date: Feb 2011 Location: Chicago iTrader: (0)	Costco is annoying, but at least you're not dealing with Walmart.
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09-02-2012, 05:17 PM	#26
lateshow Private First Class 27 Rep 138 Posts Drives: 2011 BMW X3 35i Space Gray Join Date: Mar 2011 Location: Chicago, IL iTrader: (0) Garage List 2011 BMW X3 [0.00]	Final update....unless things go wrong. BP representatives have been falling all over themselves to take care of this thing as of late. I actually got a call from someone at the Whiting Refinery last week. He said he was forwarded a copy of my letter and wanted to make sure I was getting helped. So, they have turned the corner on customer service as far as I'm concerned. They called me last week and officially said they would be paying for the compete repair bill as recommended by BMW. They are obviously covering the rental car (well above the $30/day limit + it's an SUV). They will pay for the gas and incidentals as well. I should have my car back in a week or so. It's been a learning experience for me. A classic example of the "squeaky wheel gets the grease" analogy.
	Appreciate 0 Quote