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      05-31-2017, 07:50 AM   #1
ct335i
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Bluetooth issue with iOS 10.3

Hi All,
Ever since iOS 10.3 and newer, i have been experiencing BT issues on 2014 X3.
Placing/answering calls via BMW hands free, the call is routed via the iPhone audio instead of BMW hands-free. However, if I manually switch the Audio from iPhone to BMW hands free, calls is routed to BMW hands free.

It has been a few months with updates from apple and even with 10.3.2, the issue remains not resolved. I have talked to BMW Adv and they said, its known issue and working it but no ETA.

The issue is present on both iPhone 7/ 6s Plus and reset of iPhone with a new profile, does not help.

Please advise if anyone is seeing the similar experiences, suggestions for fix.

Thank you
CT
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Last edited by ct335i; 05-31-2017 at 10:22 AM.. Reason: correction
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      05-31-2017, 08:30 AM   #2
BODBR01
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Had similar issue with my iPhone 6s. Ended up just deleting paired phone in BMW and re-pairing fresh. Working so far.
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      05-31-2017, 09:27 AM   #3
ct335i
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Quote:
Originally Posted by BODBR01 View Post
Had similar issue with my iPhone 6s. Ended up just deleting paired phone in BMW and re-pairing fresh. Working so far.
Thanks but I have tried that with no luck. Deleted pairing on both car and phone, set up a new connection. it works on first try and then back to same issue.
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      05-31-2017, 12:44 PM   #4
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I am having same problem

Apple have run diagnostic on phone and taken a copy of the log file

Waiting for update
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      05-31-2017, 02:32 PM   #5
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thanks for update Robe003. Pls let me know the outcome from apple findings.

I had escalated to BMW genius at my dealer and have an appointment for Saturday. Will update but i believe it will be a fix from Apple or BMW.

I had reported to apple developer program and had no success as well.
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      05-31-2017, 04:49 PM   #6
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I am having the same issue with iPhone 6. I tried re-pairing and resetting all network settings and found the issue returned after a few days of appearing to be 'fixed'.
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      06-01-2017, 09:56 AM   #7
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A friend of mine is having same problem with iPhone 6s and his 2016 VW Golf
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      06-07-2017, 03:07 AM   #8
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I came across this thread in the F30 forum which may be of interest. I haven't had chance to try the proposed solution (see post #14).

http://f30.bimmerpost.com/forums/sho....php?t=1375320
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      06-10-2017, 09:47 AM   #9
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Apple still haven't got back to me.

I have deleted windows phone from car and re-paired my iPhone

Seems to be working ok now
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      06-15-2017, 06:49 AM   #10
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Quote:
Originally Posted by robe033 View Post
Apple still haven't got back to me.

I have deleted windows phone from car and re-paired my iPhone

Seems to be working ok now
Update: I have been testing with iOS 11 beta 1 since last week Monday June 5 and BT with hands free has been working as expected.

But there is one-thing, I may want to test and not 100% if I had tested in iOS 10. I had 2 iPhones paired in the car. Last week after iOS 11 and I had deleted both iPhones from car and only paired my wife?s iPhone and she drove it all week, advised it worked well. Then on weekend, I added my iPhone and it worked well when I was driving but then past Monday, she got to driving and said it stopped working or intermittent. I asked her to delete my iPhone off the car and the issue has not repeated itself since last 3 days.
Hope it?s just a bug in iOS 11 beta with 2 iPhones and gets addressed. Will test in the newer beta and update.


Personally I would not suggest put beta software on your iPhone but it?s your decision.
I have always been on beta software testing, so I can workaround the bugs on initial beta software.
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      06-18-2017, 02:31 PM   #11
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iPhone 7 will not play audio through car's USB port. X3 -2013

When I plug my iPhone 7 Plus into my car's snap in connecter, the artist/song/podcast information appears on the screen, and everything is working, but the audio only plays through the phone's speakers. Bluetooth streaming works fine - no issues at all.
Any ideas what to do ?
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      06-21-2017, 02:26 AM   #12
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Quote:
Originally Posted by ct335i View Post
Update: I have been testing with iOS 11 beta 1 since last week Monday June 5 and BT with hands free has been working as expected.

But there is one-thing, I may want to test and not 100% if I had tested in iOS 10. I had 2 iPhones paired in the car. Last week after iOS 11 and I had deleted both iPhones from car and only paired my wife?s iPhone and she drove it all week, advised it worked well. Then on weekend, I added my iPhone and it worked well when I was driving but then past Monday, she got to driving and said it stopped working or intermittent. I asked her to delete my iPhone off the car and the issue has not repeated itself since last 3 days.
Hope it?s just a bug in iOS 11 beta with 2 iPhones and gets addressed. Will test in the newer beta and update.


Personally I would not suggest put beta software on your iPhone but it?s your decision.
I have always been on beta software testing, so I can workaround the bugs on initial beta software.
I am on iOS 10.3 and had audio source problems with two phones paired. I had previously tried unpairing and re-pairing both phones, but without success. Having read the above post regarding iOS 11 I tried un-pairing both phones and then re-paired just one phone and I haven't had any problems since.
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      06-21-2017, 07:03 AM   #13
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Quote:
Originally Posted by Agriconsult View Post
iPhone 7 will not play audio through car's USB port. X3 -2013

When I plug my iPhone 7 Plus into my car's snap in connecter, the artist/song/podcast information appears on the screen, and everything is working, but the audio only plays through the phone's speakers. Bluetooth streaming works fine - no issues at all.
Any ideas what to do ?
I have never plugged into the snap in connector on X3. Play music stored on HDD storage, streaming via BT or radio. But I can test and see if I can reproduce when I get home on X3 and advise. In the past on E90, I had connected my ipod to snap in connector and played music off the I-Drive, where it had worked flawlessly.

Anyway .. will test on my end and update.
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      06-21-2017, 07:07 AM   #14
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Quote:
Originally Posted by nickb3 View Post
I am on iOS 10.3 and had audio source problems with two phones paired. I had previously tried unpairing and re-pairing both phones, but without success. Having read the above post regarding iOS 11 I tried un-pairing both phones and then re-paired just one phone and I haven't had any problems since.
I had a feeling.. Damn BMW or Apple
My wife drives X3 and I hardly drive it so I'm okay not paring my phone but still an inconvenience
Will test if this is reproducible on F30
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      11-14-2017, 03:38 AM   #15
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So many I phone users are facing this problem, for that simple solution is here: https://www.howtoisolve.com/ios-11-b...h-not-working/
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      11-14-2017, 05:41 AM   #16
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Quote:
Originally Posted by shanicosta View Post
So many I phone users are facing this problem, for that simple solution is here: https://www.howtoisolve.com/ios-11-b...h-not-working/
My issues went away with iOS 11.
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      11-14-2017, 02:14 PM   #17
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My issue went away with iOS 11 as well.
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