Back up camera looks very dim

RegieX · 09-17-2018, 10:56 PM

I just bought a new 2018 X3 and brought it home this weekend.
Everything worked great all day on Saturday.
However, on Sunday, when my wife was backing out of the garage, she noticed that the rearview on the dash looked very dim. We can only see the trajectory lines clearly and the video is extremely dark as if the camera is going bad.

The only thing I had done was to set up the two keys for each of us and customized the settings in the menu.
So I tried resetting her profile and made sure all the vehicle settings were OK.
The rearview was still very dim - no change.

Then I took my key and tried it. when I put the car in reverse, the rearview was bright as it should be and everything looked normal.

Then I set up her profile in profile #3 to see if it was the profile #1 that was causing it. Sure enough, in her profile #3, the rearview was perfectly normal as well.

Therefore, I have narrowed down the problem to Profile #1. We won't be using it I guess and I will tell the service when I bring the car in for the next oil change.

Does anyone know what could be wrong with the profile? Or is it something else that is causing it?

darrylo · 09-17-2018, 11:05 PM

Either there's a problem (take it to the dealer), or you tinted your windows.

RegieX · 09-18-2018, 12:49 AM

Quote:

Originally Posted by darrylo

Either there's a problem (take it to the dealer), or you tinted your windows.

have not had chance to tint the windows yet. but the camera is on the outside anyway.

I agree something is not right.

darrylo · 09-18-2018, 12:54 AM

Quote:

Originally Posted by RegieX

have not had chance to tint the windows yet. but the camera is on the outside anyway.

I agree something is not right.

Take it to the dealer. It sounds like something is wrong.

There is a brightness sensor inside, on the instrument display towards the upper-left. Some people with dark tint have had issues with the tint confusing the brightness sensor into thinking that it's dark outside. See this thread: https://x3.xbimmers.com/forums/showthread.php?t=1473182

Starz26 · 09-18-2018, 01:09 AM

Quote:

Originally Posted by darrylo

Take it to the dealer. It sounds like something is wrong.

There is a brightness sensor inside, on the instrument display towards the upper-left. Some people with dark tint have had issues with the tint confusing the brightness sensor into thinking that it's dark outside. See this thread: https://x3.xbimmers.com/forums/showthread.php?t=1473182

If one key works and the other doesn't how would the tint (if any) affect that?

rolltidef32 · 09-18-2018, 05:53 AM

Maybe the light on the backup camera isn't coming on. Not sure why it would effect one profile over the other.

I know making a dealership visit is a pain, but for what you paid for the new toy, you deserve to have it meet all of your expectations.

nosnoop · 09-18-2018, 10:18 AM

You can adjust the brightness of the camera image. So check the settings when the camera is on to see if it was changed unintentionally.

Ragnarkov · 09-18-2018, 10:24 AM

Quote:

Originally Posted by nosnoop

You can adjust the brightness of the camera image. So check the settings when the camera is on to see if it was changed unintentionally.

I would definitely check this. you can set the brightness independantly for the backup camera over and above the automatic dimming of the sensor. and a glitch could easily have set the setting to be uber dark.

it's at least worth looking at before doing a dreaded dealer dropoff.

skier219 · 09-19-2018, 07:15 PM

Sounds like driver 1 dimmed the brightness setting, intentionally or unintentionally.

BMWZ4 · 09-19-2018, 07:36 PM

Why not try deleting the profile first, then re-do Profile and if the issue persists then head to the dealer

RegieX · 09-19-2018, 11:04 PM

Quote:

Originally Posted by nosnoop

You can adjust the brightness of the camera image. So check the settings when the camera is on to see if it was changed unintentionally.

how do I adjust the brightness of the camera image?
I went through the settings I don't remember seeing it.

titomi · 09-20-2018, 06:03 AM

from the manual, this should be accessible from left pane (function bar) after pressing the camera button (panorama view).

RegieX · 09-24-2018, 04:20 PM

Thank you!
That solved my problem.
My daughter must have touched it by accident.
Now the rearview is bright and clear!

Quote:

Originally Posted by nosnoop

You can adjust the brightness of the camera image. So check the settings when the camera is on to see if it was changed unintentionally.

Quote:

Originally Posted by titomi

from the manual, this should be accessible from left pane (function bar) after pressing the camera button (panorama view).

ronhromin · 02-04-2019, 04:58 PM

Quote:

Originally Posted by titomi

from the manual, this should be accessible from left pane (function bar) after pressing the camera button (panorama view).

I am aware of the left panel and it’s functions, however if you adjust for night
time viewing and do not readjust back for day time the screen will be too bright
during the day. Some posts suggest that the problem is only on white cars and
May be caused by glare from the white bumper tricking the camera!!

titomi · 02-05-2019, 01:53 AM

Quote:

Originally Posted by ronhromin

Quote:

Originally Posted by titomi

from the manual, this should be accessible from left pane (function bar) after pressing the camera button (panorama view).

I am aware of the left panel and it’s functions, however if you adjust for night
time viewing and do not readjust back for day time the screen will be too bright
during the day. Some posts suggest that the problem is only on white cars and
May be caused by glare from the white bumper tricking the camera!!

The setting may interact with the brightness level of the control panel. Although I'm not sure about this

:

09-17-2018, 10:56 PM	#1
RegieX Private 36 Rep 92 Posts Drives: X3 xDrive30i, Tesla M3 Join Date: Sep 2018 Location: usa iTrader: (0)	Back up camera looks very dim I just bought a new 2018 X3 and brought it home this weekend. Everything worked great all day on Saturday. However, on Sunday, when my wife was backing out of the garage, she noticed that the rearview on the dash looked very dim. We can only see the trajectory lines clearly and the video is extremely dark as if the camera is going bad. The only thing I had done was to set up the two keys for each of us and customized the settings in the menu. So I tried resetting her profile and made sure all the vehicle settings were OK. The rearview was still very dim - no change. Then I took my key and tried it. when I put the car in reverse, the rearview was bright as it should be and everything looked normal. Then I set up her profile in profile #3 to see if it was the profile #1 that was causing it. Sure enough, in her profile #3, the rearview was perfectly normal as well. Therefore, I have narrowed down the problem to Profile #1. We won't be using it I guess and I will tell the service when I bring the car in for the next oil change. Does anyone know what could be wrong with the profile? Or is it something else that is causing it?
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09-17-2018, 11:05 PM	#2
darrylo Head Idiot 251 Rep 551 Posts Drives: 2018 G01 X3 x30i Join Date: Mar 2018 Location: US iTrader: (0)	Either there's a problem (take it to the dealer), or you tinted your windows.
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09-18-2018, 05:53 AM	#6
rolltidef32 National Championship #17 and Counting! 793 Rep 1,508 Posts Drives: 2018 BMW i3s and 2019 X5 Join Date: Jan 2015 Location: Atlanta, GA iTrader: (0)	Maybe the light on the backup camera isn't coming on. Not sure why it would effect one profile over the other. I know making a dealership visit is a pain, but for what you paid for the new toy, you deserve to have it meet all of your expectations. __________________ 2018 i3s - Melbourne Red, Tera World, Ceramic Film all windows Packs: Technology, Driver Assistance, HK Audio, Park Distance Control
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09-18-2018, 10:18 AM	#7
nosnoop Major 838 Rep 1,236 Posts Drives: 5 Series Join Date: Aug 2010 Location: Canada iTrader: (0)	You can adjust the brightness of the camera image. So check the settings when the camera is on to see if it was changed unintentionally.
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09-19-2018, 07:15 PM	#9
skier219 Captain 607 Rep 969 Posts Drives: X3 M40i, M2C, Ferrari 328 Join Date: Nov 2010 Location: USA iTrader: (0)	Sounds like driver 1 dimmed the brightness setting, intentionally or unintentionally.
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09-19-2018, 07:36 PM	#10
BMWZ4 Major General 1910 Rep 5,103 Posts Drives: '23 X1/'23 Allroad Progressiv Join Date: Apr 2010 Location: Toronto iTrader: (1)	Why not try deleting the profile first, then re-do Profile and if the issue persists then head to the dealer __________________ '11 Z4 30i (retired);'11 X3 28i (retired); '15 M235i Stage 1 Dinan (recalled & crushed); '16 M235i Stage 3 Dinan (retired); '15 X3 28i (retired); '14 328i (retired), 2019 X3M40i (retired); Loaded '18 X1 (retired); Loaded '20 X3MC DG, Black/Tan Merino (retired); Loaded '23 X1 Cape York green and Red/Black interior; '23 Audi A4 Allroad Progressiv
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09-20-2018, 06:03 AM	#12
titomi Colonel 926 Rep 2,046 Posts Drives: X3 G01 30i xDrive Join Date: Feb 2018 Location: EU iTrader: (0) Garage List 2018 X3 G01 [0.00]	from the manual, this should be accessible from left pane (function bar) after pressing the camera button (panorama view). Attached Images __________________ '18 G01 X3 xDrive 30i xLine, Sophisto grey, Vernasca Mocha, Adaptive
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