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      05-19-2011, 05:58 AM   #1
marmite
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Delays - no explantion

I'm gutted..

My dealer has been pretty good in keeping me informed, sending me regular screen shots since I ordered (in January) of their ordering system with build weeks/delivery weeks.

Until yesterday my build week was week 19, delivery delivery week 25.

Yesterday was told the bad news, that the build week have moved and was now week 28, delivery week 35!!

The dealer told me that it changed on the 9th of May, i.e. the beginning of the 19th week! It was supposed to start production..


It's totally out of order IMO, and there's no real justification/explanation of what the hells going on!
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      05-19-2011, 06:14 AM   #2
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Quote:
Originally Posted by marmite View Post
I'm gutted..

My dealer has been pretty good in keeping me informed, sending me regular screen shots since I ordered (in January) of their ordering system with build weeks/delivery weeks.

Until yesterday my build week was week 19, delivery delivery week 25.

Yesterday was told the bad news, that the build week have moved and was now week 28, delivery week 35!!

The dealer told me that it changed on the 9th of May, i.e. the beginning of the 19th week! It was supposed to start production..


It's totally out of order IMO, and there's no real justification/explanation of what the hells going on!

hey,
i ordered the same configuration (X3 3.0d M Sport) in end of January. My estimate delivery date was 21/08. Yesterday my dealer in London confirmed this date.
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      05-19-2011, 06:51 AM   #3
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My 3.0D MSport was ordered in March, delivery date mid-Dec but when I said to the leasing company I'll return my E93 in Sept so I can take a payment holiday they magically found a slot for early Oct delivery.
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      05-19-2011, 06:59 AM   #4
marmite
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I have complained to dealer and would like to escalate that complaint..

But I'm not sure to who..

Anyone had any experience of talking to BMW directly about orders to complain??
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      05-19-2011, 07:17 AM   #5
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Unless you suspect the dealer have switching your slot with another customer I don't see what you can do.
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      05-19-2011, 07:51 AM   #6
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I don't suspect or blame the dealer.

But I want them to complain (to BMW) on behalf of the customer (me) OR I want to take it up with them myself.

At the absolute minimum I want to know to have a full explanation, of why on the 1st day of the week my car was scheduled to go into production, it got bumped by 9 weeks.
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      05-19-2011, 08:42 AM   #7
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Try not to worry about it too much - according to some lunatic, ultra-Christian fringe pastor in California, the world is going to end this coming Sat, May 21......

None of us are going to get our cars...........
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      05-19-2011, 08:51 AM   #8
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Suspect Marmite as per my thread on delays this is happening a lot but buyers are just not getting told until D-day (build-day?) as the dealers hope some magic might happen and things revert. A bounce forward and back did happen to me but last min news is always horrible. Sorry for your news mate.
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      05-19-2011, 08:58 AM   #9
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Quote:
Originally Posted by X3buyerScotland View Post
Suspect Marmite as per my thread on delays this is happening a lot but buyers are just not getting told until D-day (build-day?) as the dealers hope some magic might happen and things revert. A bounce forward and back did happen to me but last min news is always horrible. Sorry for your news mate.
Agreed it's a bummer and I'm not pinning too much on the date I've been given.
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      05-19-2011, 09:06 AM   #10
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Quote:
Originally Posted by tuco44 View Post
Try not to worry about it too much - according to some lunatic, ultra-Christian fringe pastor in California, the world is going to end this coming Sat, May 21......

None of us are going to get our cars...........
OH God! Now I really am depressed - but not for long
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      05-19-2011, 09:28 AM   #11
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Sorry to hear that marmite. That is poor. You probably can't change the delivery date but you should push for free accessories etc - and a full tank of fuel! Say it will cost you money and that you could accept a couple of weeks delay but not 10 weeks at short notice
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      05-19-2011, 11:04 AM   #12
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Quote:
Originally Posted by tuco44 View Post
Try not to worry about it too much - according to some lunatic, ultra-Christian fringe pastor in California, the world is going to end this coming Sat, May 21......

None of us are going to get our cars...........
I already got mine, but dont think I will bother washing it Friday now
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      05-19-2011, 12:08 PM   #13
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Quote:
Originally Posted by tuco44 View Post
Try not to worry about it too much - according to some lunatic, ultra-Christian fringe pastor in California, the world is going to end this coming Sat, May 21......

None of us are going to get our cars...........
Oh wow....If this is the case I'm going to drive like hell for the next couple days. Oh wait, maybe that's the wrong adverb to use......
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