[xDrive35i]

Good news. Just received word from Perillo about the steering/suspension clunk that has been torturing me since last February. Apparently it's fixed. They replaced the steering rack which I thought they had done last time, but admitted to lying about that. The sound should be gone when I pick it up after the paintwork is finished on the huge key mark all along the right side of my car. Should be about a week.

[lbjgh]

Key mark? You live in Chicago right?

That town did more damage to my last car (in one weekend) than the whole 8 years of my ownership north of the border.

People there must really hate clean cars or something.

[xDrive35i]

Originally Posted by lbjgh

Key mark? You live in Chicago right?

That town did more damage to my last car (in one weekend) than the whole 8 years of my ownership north of the border.

People there must really hate clean cars or something.

Nothing to do with Chicago. Unfortunately, my car was keyed by someone I know. I didn't see the point of trying to prove it, so I lived with it for a few months until I could make time to have it repaired.

[Rodion]

Originally Posted by juddholland

Good news. Just received word from Perillo about the steering/suspension clunk that has been torturing me since last February. Apparently it's fixed. They replaced the steering rack which I thought they had done last time, but admitted to lying about that. The sound should be gone when I pick it up after the paintwork is finished on the huge key mark all along the right side of my car. Should be about a week.

How did you notice the clunk? I have some clunk noise when turning wheel just a little to right and left when the car is not running, ie. no power steering. With car running this disappears.

However, I do notice clunk when driving on a big pot hole or over a curb with wheels turned significantly. Wheels straight no noise at all.

[xDrive35i]

Originally Posted by Rodion

How did you notice the clunk? I have some clunk noise when turning wheel just a little to right and left when the car is not running, ie. no power steering. With car running this disappears.

However, I do notice clunk when driving on a big pot hole or over a curb with wheels turned significantly. Wheels straight no noise at all.

That's the one!

[X3andZ4owner]

Originally Posted by juddholland

Good news. Just received word from Perillo about the steering/suspension clunk that has been torturing me since last February. Apparently it's fixed. They replaced the steering rack which I thought they had done last time, but admitted to lying about that. The sound should be gone when I pick it up after the paintwork is finished on the huge key mark all along the right side of my car. Should be about a week.

Is the car cured now ?

I have the same sound from the front left side when driving over small humps with the wheels steered to the right ..

What was the problem ?

Is this a recall ? My dealer had not heared about this problem .

[xDrive35i]

Still haven't gotten the car back. Getting some paintwork done.

[X3andZ4owner]

Originally Posted by juddholland

Still haven't gotten the car back. Getting some paintwork done.

Ok, please keep us informed.

Are many owners experiencing this problem ?

[RSchneider]

Have it too.

[jman103099]

I seem to have it too... keep us updated as I havent taken it to the dealer yet.

[Docray1]

Originally Posted by X3andZ4owner

Is the car cured now ?

I have the same sound from the front left side when driving over small humps with the wheels steered to the right ..

What was the problem ?

Is this a recall ? My dealer had not heared about this problem .

I am not aware of a recall, but mine had the same problem. After taking it to the dealer a couple of times - and being told it was normal - I reproduced the noise by turning the wheel to the right and going over small bumps. They replaced the steering rack and it fixed the problem. I still have issues with a noisy drivers door window when bringing it up or down and with a lag and lurch when putting the car in gear and accelerating from a stop. I have a 2011 X3 2.8. I am becoming pretty disappointed with the quality of the X3; its certainly not up to other BMW's I have owned.

[caz681]

Originally Posted by Docray1

I still have issues with a noisy drivers door window when bringing it up or down...

There's a recall on the driver's window regulator. Have you had that done?

Originally Posted by Docray1

...and with a lag and lurch when putting the car in gear and accelerating from a stop.

There's a software update to reduce the lag/lurch and eliminate the occasional RPM surging at idle after a cold start. It does help. Get that done if you haven't.

A higher-than-normal problem rate is to be expected after a major re-design, particularly in the first year. And given how quickly we went from model-year 2011 to 2012 to 2013, I think we are all early-adopters.

[Want the thrill]

Originally Posted by caz681

There's a recall on the driver's window regulator. Have you had that done?



There's a software update to reduce the lag/lurch and eliminate the occasional RPM surging at idle after a cold start. It does help. Get that done if you haven't.

A higher-than-normal problem rate is to be expected after a major re-design, particularly in the first year. And given how quickly we went from model-year 2011 to 2012 to 2013, I think we are all early-adopters.

The window regulator recall is for the Right (passenger side window). Just had mine done today. My drivers side front window was also making a screeching noise when I put it up or down. They said it was a worn flocking and replaced that as well today. So far the window is quiet. Maybe that will help you too?

[degarfs]

Originally Posted by juddholland

Still haven't gotten the car back. Getting some paintwork done.

what happen to the car that requires paintwork?

[caz681]

Originally Posted by Want the thrill

The window regulator recall is for the LEFT (passanger side window).

So you got a right-hand-drive X3 in Michigan?

Perhaps my SA misspoke, as I did find BMW SB #337534, which states that it is for the front passenger window. However, on my North American X3, I like to keep my front-seat passenger on the right side, as they tend to get in the way of the steering wheel when sitting on the left.

[Want the thrill]

Originally Posted by caz681

So you got a right-hand-drive X3 in Michigan?

Perhaps my SA misspoke, as I did find BMW SB #337534, which states that it is for the front passenger window. However, on my North American X3, I like to keep my front-seat passenger on the right side, as they tend to get in the way of the steering wheel when sitting on the left.

Lol, my brain is half dead by this time of night. My bad, should have read RIGHT hand side passenger window, not left. I've corrected it.....

[Docray1]

Originally Posted by caz681

There's a recall on the driver's window regulator. Have you had that done?



There's a software update to reduce the lag/lurch and eliminate the occasional RPM surging at idle after a cold start. It does help. Get that done if you haven't.

A higher-than-normal problem rate is to be expected after a major re-design, particularly in the first year. And given how quickly we went from model-year 2011 to 2012 to 2013, I think we are all early-adopters.

I also understood that the recall was for the passenger side window (RIGHT SIDE IN US); at my first visit they "cleaned" the flocking, which did not help at all. Now they have ordered "parts", so we shall see what happens next.

Do you happen to know which version of the software was used to correct the lurching and surging? I had the software reflashed last month because it lagged off a stop, but the lurching developed afterwards. Perhaps there has been another revision or I got an outdated version? It would be nice to know when these updates get released and some way of keeping track of what they fix (or mess up!) Does anyone have a way of tracking these?

Thanks!

[xDrive35i]

The Clunk Is Gone!!!!!!!!!

[Nahoa]

Excellent! So the steering rack was the problem?

[xDrive35i]

Originally Posted by Nahoa

Excellent! So the steering rack was the problem?

Indeed it was.

[Rodion]

Originally Posted by juddholland

Indeed it was.

Please keep us updated when you have more mileage with the new rack (could anyone show a picture of that thing?).

I mean I don't remember noticing the clunk during the first 1000km.

[xDrive35i]

Originally Posted by Rodion

Please keep us updated when you have more mileage with the new rack (could anyone show a picture of that thing?).

I mean I don't remember noticing the clunk during the first 1000km.

Me either. Here's hoping!